The term case management does not align well with current, sector best practice or language. People are not ‘cases’ and the aim of working with clients is no longer to ‘manage them’. Case management practice has evolved considerably in recent years as we have learned about the importance of working in ways that are; strengths-based, client-centred and led and informed by an awareness of trauma. This interactive workshop explores and extends the skills, knowledge, attitudes and...
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$680Limited
GST free
Complex Case Management
<p>The term case management does not align well with current, sector best practice or language. People are not ‘cases’ and the aim of working with clients is no longer to ‘manage them’. </p><p>Case
<p>The term case management does not align well with current, sector best practice or language. People are not ‘cases’ and the aim of working with clients is no longer to ‘manage them’. </p><p>Case
<p>The term case management does not align well with current, sector best practice or language. People are not ‘cases’ and the aim of working with clients is no longer to ‘manage them’. </p><p>Case
<p>The term case management does not align well with current, sector best practice or language. People are not ‘cases’ and the aim of working with clients is no longer to ‘manage them’. </p><p>Case
When it works well, supervision is a key resource for the professional development of the staff member and for client outcomes. Supervision can be the most important way that people develop practical expertise for their job. However studies suggest that supervision often takes only a ‘quick fix’ approach. This workshop is based on a framework for professional supervision that acknowledges four different functions of supervision: administration, support, development and mediation....
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$680Limited
GST free
Professional Supervision: How and Why?
<p>When it works well, supervision is a key resource for the professional development of the staff member and for client outcomes. Supervision can be the most important way that people develop
<p>When it works well, supervision is a key resource for the professional development of the staff member and for client outcomes. Supervision can be the most important way that people develop
Case management is the primary way for providing support to individuals and families across the community services sector. Even workers who do not technically have a case management role benefit from a case management approach to their work and from using case management skills and strategies. Learn the fundamentals of contemporary, strengths-based case management, develop skills including engaging, assessing, planning, facilitating appropriate referrals and working in partnership...
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$680Limited
GST free
Effective Casework and Case Management
<p>Case management is the primary way for providing support to individuals and families across the community services sector. Even workers who do not technically have a case management role benefit
As a new manager or coordinator you are now responsible for ensuring that organisational goals and outcomes are achieved. This two day workshop provides you with a range of skills and tools to draw on in your role. The course starts with the theory and practice of supervision, which is an important tool for new managers and coordinators. This leads on to specific communication skills such as providing feedback and exploring conflict management at a team level. Planning and...
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$680Limited
GST free
New Managers and Coordinators
<p>As a new manager or coordinator you are now responsible for ensuring that organisational goals and outcomes are achieved. This two day workshop provides you with a range of skills and tools to draw
Are you a manager or team leader who supervises client centered staff? How do you debrief staff after a difficult situation or support them through a crisis intervention? How do you ensure your supervision is working for all? It is always a juggling act when we supervise. We need to look after our clients, our staff, our organisation and of course ourselves. This workshop examines the range of methods by which support can be provided, including structured, planned supervision,...
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$360Limited
GST free
Debriefing Skills
<p>Are you a manager or team leader who supervises client centered staff?<br/>How do you debrief staff after a difficult situation or support them through a crisis intervention?<br/>How do you ensure
The workshop is for anyone who finds themselves in a youth centre, class room, rehab centre, youth refuge, school or just sitting in a car driving somewhere with a young person (because that’s part of your job too). Working with young people means catching their attention, firing their imaginations, doing ‘something’ so they will connect with what is happening and how it is happening. And sometimes the young person seems angry, apathetic, bored or grumpy. So what we do must be...
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$680Limited
GST free
Engaging and Supporting Young People
<p>The workshop is for anyone who finds themselves in a youth centre, class room, rehab centre, youth refuge, school or just sitting in a car driving somewhere with a young person (because that’s part
Dialectical Behaviour Therapy (DBT) is an effective treatment for borderline personality disorder, suicide, para-suicide and self-harm. The treatment results in decreased suicidal and other self harm behaviour, improvement in global functioning, better retention in therapy, as well as a reduction in hospital admissions and length of hospital stay. DBT has been effectively adapted for use with adolescents, alcohol and other drug disorders and some eating disorders. Introduction to...
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This course has no current classes. Please
the waiting list.
Actioning the DBT principles. The second part of Introduction to Dialectical Behaviour Therapy; Part B adds to the core principles taught in Part A. Part B provides instruction and practice in the tools utilised within DBT including: diary card, chain analysis and contingency management. Participants will learn the skills required for the different modes of skills training, coaching, therapist consultation and case management. In addition Part B will provide an overview of the...
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This course has no current classes. Please
the waiting list.
This three day course is based within a human rights framework that focuses on child protection and respectful engagement of parents who are often classified as involuntary. The course comprises an initial two day program, followed by a third day held six weeks later, to allow for some homework between the two sessions. The participants will be introduced to a conversational style that utilises both a psychobiological and curiosity approach to engaging parents. Participants will...
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This course has no current classes. Please
the waiting list.
Increase your skills and confidence in managing difficult client behaviours. The underlying issues that often contribute to people behaving in ways that others find difficult will be identified, discussed and explored. Useful strategies for managing difficult behaviours in a collaborative and constructive way will also be covered. Participants will also have the opportunity to identify their own personal triggers, discuss behaviours that they find particularly challenging and...
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This course has no current classes. Please
the waiting list.
