Supervising Case Management
<p>Quality supervision of case managers ensures quality case management and enables and supports case managers to do their best. Develop a framework, skills and strategies for strengths-based
...<p>Quality supervision of case managers ensures quality case management and enables and supports case managers to do their best. Develop a framework, skills and strategies for strengths-based
...If there isn't a class to suit you, please the waiting list.
Managing Conflict and Difficult Conversations
<p>Managing conflict and having difficult conversations is an inevitable part of life. We often approach these as a ‘problem’, but when handled well, conflict and difficult conversations can be
...<p>Managing conflict and having difficult conversations is an inevitable part of life. We often approach these as a ‘problem’, but when handled well, conflict and difficult conversations can be
...<p>Managing conflict and having difficult conversations is an inevitable part of life. We often approach these as a ‘problem’, but when handled well, conflict and difficult conversations can be
...<p>Managing conflict and having difficult conversations is an inevitable part of life. We often approach these as a ‘problem’, but when handled well, conflict and difficult conversations can be
...If there isn't a class to suit you, please the waiting list.
Debriefing Skills (Assessment Only)
- Facilitate workplace debriefing and support processes (CHCMGT005)
<p><strong>CHCMGT005 Facilitate workplace debriefing and support processes.</strong></p>
<p>Register for this self-paced course if you would like to undertake the assessment tasks for this unit of
...Reviewing Carer Assessment Reports: Training for Managers and Panel Members
<p><strong>- Do you review carer assessment reports as a supervisor, team leader or manager?</strong></p>
<p><strong>- Are you on a Carer Authorisation Panel?</strong></p>
<p><strong>- Are you a
...Carer Assessment Skills (Step by Step) PRE-REQUISITE
<p>Foster Care Assessment Skills is a two-part course that will provide you with the necessary knowledge, skills, and resources to undertake high quality Step by Step carer assessments. Successful
...Approximately 14 hours
Four-day Step by Step courses are all delivered online over Zoom:
13th, 14th, 20th and 21st November 2025
12th, 13th, 19th and 20th March 2026.
18th, 19th, 25th and 26th June 2026.
Diploma of Leadership and Management BSB50420 RPL program
- Develop and use emotional intelligence (BSBPEF502)
- Manage team effectiveness (BSBTWK502)
- Facilitate continuous improvement (BSBSTR502)
- Manage people performance (BSBLDR522)
- Manage meetings (BSBTWK503)
- Develop critical thinking in others (BSBCRT511)
- Lead difficult conversations (BSBCMM412)
- Manage personal and professional development (BSBPEF501)
- Communicate with influence (BSBCMM511)
- Lead and manage effective workplace relationships (BSBLDR523)
- Manage business operational plans (BSBOPS502)
- Facilitate workplace debriefing and support processes (CHCMGT005)
- Ensure a safe workplace for a work area (BSBWHS521)
<p>The Diploma of Leadership and Management is a nationally recognised qualification. This <strong>Recognition of Prior Learning (RPL) Pathway</strong> is designed for experienced leaders in the Human
...Approximately 150 hours
365 maximum days to complete
Child Protection - CHCPRT025 Identify and report children and young people at risk (Assessment Only)
- Identify and report children and young people at risk (CHCPRT025)
<p>Register for this self-paced course if you would like to undertake the assessment tasks for this unit of competency; CHCPRT025 Identify and report children and young people at risk. This unit of
...Approximately 12 hours
Emotionally Intelligent Leadership (Assessment Only)
- Develop and use emotional intelligence (BSBPEF502)
<p>BSBPEF502 Develop and use emotional intelligence. Register for this self-paced course if you would like to undertake the assessment tasks for this unit of competency; BSBPEF502 Develop and use
...
Team Leadership (Assessment only)
- Manage team effectiveness (BSBTWK502)
<p><strong>BSBTWK502 Manage team effectiveness</strong></p>
<p>Register for this self-paced course if you would like to undertake the assessment tasks for this unit of competency; BSBTWK502 Manage
...If there isn't a class to suit you, please the waiting list.
Manage People Performance (Assessment Only)
- Manage people performance (BSBLDR522)
<p><strong>BSBLDR522 Manage people performance.</strong></p>
<p>Register for this self-paced course if you would like to undertake the assessment tasks for this unit of competency; BSBLDR522 Manage
...If there isn't a class to suit you, please the waiting list.