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Team Leadership

Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork, bring together the range of capabilities in the team, and promote collaborative problem solving. This workshop provides a framework for you to identify current strengths and to plan for areas of teamwork that need development. We will trial a range of resources and tools that you can then... [More]
$700 Limited GST free
Team Leadership

<p>Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork,

...
$700 Limited GST free
Team Leadership

<p>Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork,

...
$700 Limited GST free
Team Leadership

<p>Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork,

...

If there isn't a class to suit you, please the waiting list.

Debriefing Skills (Assessment Only)

CHCMGT005 Facilitate workplace debriefing and support processes. Register for this self-paced course if you would like to undertake the assessment tasks for this unit of competency; CHCMGT005 Facilitate workplace debriefing and support processes. This course does not contain learning activities, it is a self-directed assessment only pathway. It is recommended that you register for this course only if you have completed the CCWT Debriefing Skills workshop.  As the course materials... [More]
Assessments are made against units of competency from the Certificate IV in Community Services CHC42021.
  • Facilitate workplace debriefing and support processes (CHCMGT005)
$160 Limited GST free
Debriefing Skills (Assessment Only)

<p><strong>CHCMGT005 Facilitate workplace debriefing and support processes.</strong></p>

<p>Register for this self-paced course if you would like to undertake the assessment tasks for this unit of

...
Self paced

2025-12-04 2025-12-04
Self paced assessment

Carer Assessment Skills (Step by Step) PRE-REQUISITE

Foster Care Assessment Skills is a two-part course that will provide you with the necessary knowledge, skills, and resources to undertake high quality Step by Step carer assessments. Successful completion of Part One is a pre-requisite for Part Two. Only Part One can be enrolled into here. PART ONE: PRE-REQUISITE: CHILDREN’S THERAPEUTIC CARE NEEDS $300 On enrolment, you will be emailed a self-paced distance learning kit comprising of a Learner Guide and Assessment Tasks. This is... [More]
$300 Limited GST free
Carer Assessment Skills (Step by Step) PRE-REQUISITE

<p>Foster Care Assessment Skills is a two-part course that will provide you with the necessary knowledge, skills, and resources to undertake high quality Step by Step carer assessments. Successful

...
Self paced
Approximately 14 hours
2025-12-04 2025-12-04
Self paced assessment

Four-day Step by Step courses are all delivered online over Zoom:

12th, 13th, 19th and 20th March 2026.

18th, 19th, 25th and 26th June 2026.

17th, 18th, 24th and 25th September 2026.

3rd, 4th, 10th, and 11th December 2026.

Team Leadership (Assessment only)

BSBTWK502 Manage team effectiveness Register for this self-paced course if you would like to undertake the assessment tasks for this unit of competency; BSBTWK502 Manage team effectiveness. This course does not contain learning activities, it is a self-directed assessment only pathway. It is recommended that you register for this course only if you have completed the Manage Team Effectiveness workshop.  As the course materials are provided electronically, you need to have... [More]
Assessments are made against units of competency from the Diploma of Leadership and Management BSB50420.
$160 Limited GST free
Team Leadership (Assessment only)

<p><strong>BSBTWK502 Manage team effectiveness</strong></p>

<p>Register for this self-paced course if you would like to undertake the assessment tasks for this unit of competency; BSBTWK502 Manage

...
Self paced

2025-12-04 2025-12-04
Self paced assessment

Emotionally Intelligent Leadership (Assessment Only)

BSBPEF502 Develop and use emotional intelligence. Register for this self-paced course if you would like to undertake the assessment tasks for this unit of competency; BSBPEF502 Develop and use emotional intelligence.  This course does not contain learning activities, it is a self-directed assessment only pathway. It is recommended that you register for this course only if you have completed the CCWT Emotionally Intelligent Leadership workshop. As the course materials are provided... [More]
Assessments are made against units of competency from the Diploma of Leadership and Management BSB50420.
  • Develop and use emotional intelligence (BSBPEF502)
$160 Limited GST free
Emotionally Intelligent Leadership (Assessment Only)

<p>BSBPEF502 Develop and use emotional intelligence. Register for this self-paced course if you would like to undertake the assessment tasks for this unit of competency; BSBPEF502 Develop and use

...
Self paced

2025-12-04 2025-12-04
Self paced assessment

Manage People Performance (Assessment Only)

BSBLDR522 Manage people performance. Register for this self-paced course if you would like to undertake the assessment tasks for this unit of competency; BSBLDR522 Manage people performance. This course does not contain learning activities, it is a self-directed assessment only pathway. It is recommended for existing team leaders and managers that supervise staff. Please register for this course only if you have completed the CCWT Manage people performance workshop.  As the course... [More]
Assessments are made against units of competency from the Diploma of Leadership and Management BSB50420.
$160 Limited GST free
Manage People Performance (Assessment Only)

<p><strong>BSBLDR522 Manage people performance.</strong></p>

<p>Register for this self-paced course if you would like to undertake the assessment tasks for this unit of competency; BSBLDR522 Manage

...
Self paced

2025-12-04 2025-12-04
Self paced assessment

Diploma of Leadership and Management BSB50420

The Diploma of Leadership and Management is a nationally recognised qualification. This Learning Module Pathway is designed for new and aspiring leaders and managers in the Human Services sector. [More]
Assessments are made against units of competency from the Diploma of Leadership and Management BSB50420.
  • Manage business operational plans (BSBOPS502)
  • Manage personal and professional development (BSBPEF501)
  • Manage people performance (BSBLDR522)
  • Manage team effectiveness (BSBTWK502)
  • Facilitate workplace debriefing and support processes (CHCMGT005)
  • Communicate with influence (BSBCMM511)
  • Facilitate continuous improvement (BSBSTR502)
  • Lead and manage effective workplace relationships (BSBLDR523)
  • Develop critical thinking in others (BSBCRT511)
  • Manage meetings (BSBTWK503)
  • Lead difficult conversations (BSBCMM412)
  • Develop and use emotional intelligence (BSBPEF502)
Diploma of Leadership and Management BSB50420

<p>BSB50420 Diploma of Leadership and Management is a nationally recognised qualification. This <strong>Learning Module Pathway</strong> is designed for new and aspiring leaders and managers in the

...
Self paced

720 maximum days to complete
2025-12-04 2025-12-04
Self paced assessment

Shared Lives 2024 NSW Relative and Kinship Leaders Guide Purchase

To be eligible to purchase this Relative and Kinship Carer Leaders Guide, you must have previously attended training on Shared Lives. This Leaders Guide includes detailed information on how to deliver Part One and Part Two of the training.  It is only available in hard copy. How to purchase this Leaders Guide and access all supporting documents, resources and templates: 1.        Enrol into this 'course' using a credit card (no additional training is required - you are just... [More]
$250 Limited GST free
Shared Lives 2024 NSW Relative and Kinship Leaders Guide Purchase

<p>To be eligible to purchase this <strong>Relative and Kinship Carer Leaders Guide,</strong> you must have previously attended training on Shared Lives.</p>

<p>This Leaders Guide includes detailed

...
Self paced

2025-12-04 2025-12-04

This leaders guide can only be purchased by assessors who have been trained to use the 2024 edition of Shared Lives.

If you need to complete the Familiarisation - use this link to enrol in the short self-paced online course: Shared Lives NSW 2024 Familiarisation.

If there isn't a class to suit you, please the waiting list.

Step by Step Assessment Consultation

Are you a Step by Step assessor and require support in completing an assessment? This consultation provides a one hour session to explore complex assessment issues and support high quality assessment practice. On enrolment you provide an overview of the assessment issues to be explored. A suitable time will be arranged to meet online to complete the assessment consultation.  The Assessment Consultation is suitable for all Step by Step assessors. This course must be paid for by... [More]
$300 Limited GST free
Step by Step Assessment Consultation

<p>Are you a Step by Step assessor and require support in completing an assessment?</p>

<p>This consultation provides a one hour session to explore complex assessment issues and support high quality

...
Self paced

2025-12-04 2025-12-04
Video Conferencing

Diploma of Child, Youth and Family Intervention CHC50321 RPL program

The Diploma of Child, Youth and Family Intervention is a nationally recognised qualification. This Recognition of Prior Learning (RPL) Pathway is designed for experienced practitioners in the Children and Family sector. [More]
Assessments are made against units of competency from the Diploma of Child, Youth and Family Intervention CHC50321.
  • Respond to client needs (CHCCCS016)
  • Assess co-existing needs (CHCCCS004)
  • Undertake and implement planning with at-risk children and young people and their families (CHCPRT036)
  • Build professional practice and sectoral expertise (CHCPRT030)
  • Facilitate and review case management (CHCCSM013)
  • Work with people with mental health issues (CHCMHS001)
  • Support people to improve relationships (CHCFAM003)
  • Facilitate and monitor contact (CHCFAM005)
  • Reflect on and improve own professional practice (CHCPRP003)
  • Maintain work health and safety (HLTWHS003)
  • Implement trauma informed care (CHCMHS013)
  • Work with children and young people with complex trauma and attachment issues and needs (CHCPRT034)
  • Work effectively in trauma informed care (CHCMHS007)
  • Promote Aboriginal and/or Torres Strait Islander cultural safety (CHCDIV002)
  • Work with diverse people (CHCDIV001)
  • Recognise and respond appropriately to domestic and family violence (CHCDFV001)
  • Work effectively in child protection to support children, young people and families (CHCPRT028)
  • Analyse information for service planning and delivery (CHCDEV006)
Diploma of Child, Youth and Family Intervention CHC50321 RPL program

<p>The Diploma of Child, Youth and Family Intervention is a nationally recognised qualification. This <strong>Recognition of Prior Learning (RPL) Pathway</strong> is designed for experienced

...
Self paced

365 maximum days to complete
2025-12-04 2025-12-04