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Management, Leadership and Governance

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Debriefing Skills (Assessment Only)

Please note: This course is only available via credit card payment at the time of registration. This course does not contain learning activities. Only register for this course if you have completed the Debriefing Skills face to face workshop. [More]
Assessments are made against units of competency from the Certificate IV in Leadership and Management BSB40520.
  • Facilitate workplace debriefing and support processes (CHCMGT005)
$150 Limited GST free
Debriefing Skills (Assessment Only)

<p>Please note: This course is only available via credit card payment at the time of registration.</p><p>This course does not contain learning activities. Only register for this course if you have

...
Self paced

2023-12-08 2023-12-08
Self paced assessment

Emotionally Intelligent Leadership (Assessment Only)

Please note: This course is only available via credit card payment at the time of registration. This course does not contain learning activities. Only register for this course if you have completed the Emotionally Intelligent Leadership face to face workshop or self paced guide. [More]
Assessments are made against units of competency from the Diploma of Leadership and Management BSB50420.
  • Develop and use emotional intelligence (BSBPEF502)
$150 Limited GST free
Emotionally Intelligent Leadership (Assessment Only)

<p>Please note: This course is only available via credit card payment at the time of registration.</p><p>This course does not contain learning activities. Only register for this course if you have

...
Self paced

2023-12-08 2023-12-08
Venue TBA

If there isn't a class to suit you, please the waiting list.

Team Leadership (Assessment only)

Please note: This course is only available via credit card payment at the time of registration. This course does not contain learning activities. Only register for this course if you have completed the Team Leadership face to face workshop or self paced guide. [More]
Assessments are made against units of competency from the Diploma of Leadership and Management BSB50420.
$150 Limited GST free
Team Leadership (Assessment only)

<p>Please note: This course is only available via credit card payment at the time of registration.</p><p>This course does not contain learning activities. Only register for this course if you have

...
Self paced

2023-12-08 2023-12-08
Venue TBA

If there isn't a class to suit you, please the waiting list.

Manage People Performance (Assessment Only)

Please note: This course is only available via credit card payment at the time of registration. This course does not contain learning activities. Only register for this course if you have completed the Manage People Performance face to face workshop or self paced guide. [More]
Assessments are made against units of competency from the Diploma of Leadership and Management BSB50420.
$150 Limited GST free
Manage People Performance (Assessment Only)

<p>Please note: This course is only available via credit card payment at the time of registration.</p><p>This course does not contain learning activities. Only register for this course if you have

...
Self paced

2023-12-08 2023-12-08
Venue TBA

If there isn't a class to suit you, please the waiting list.

New Managers and Coordinators

As a new manager or coordinator you are now responsible for ensuring that organisational goals and outcomes are achieved. This two day workshop provides you with a range of skills and tools to draw on in your role. The course starts with the theory and practice of supervision, which is an important tool for new managers and coordinators. This leads on to specific communication skills such as providing feedback and exploring conflict management at a team level. Planning and... [More]
$700 Limited GST free
New Managers and Coordinators

<p>As a new manager or coordinator you are now responsible for ensuring that organisational goals and outcomes are achieved. This two day workshop provides you with a range of skills and tools to draw

...
$680 Limited GST free
New Managers and Coordinators

<p>As a new manager or coordinator you are now responsible for ensuring that organisational goals and outcomes are achieved. This two day workshop provides you with a range of skills and tools to draw

...

If there isn't a class to suit you, please the waiting list.

Professional Supervision: How and Why?

When it works well, supervision is a key resource for the professional development of the staff member and for client outcomes. Supervision can be the most important way that people develop practical expertise for their job. However studies suggest that supervision often takes only a ‘quick fix’ approach. This workshop is based on a framework for professional supervision that acknowledges four different functions of supervision: administration, support, development and mediation.... [More]
$680 Limited GST free
Professional Supervision: How and Why?

<p>When it works well, supervision is a key resource for the professional development of the staff member and for client outcomes. Supervision can be the most important way that people develop

...
$680 Limited GST free
Professional Supervision: How and Why?

<p>When it works well, supervision is a key resource for the professional development of the staff member and for client outcomes. Supervision can be the most important way that people develop

...
$680 Limited GST free
Professional Supervision: How and Why?

<p>When it works well, supervision is a key resource for the professional development of the staff member and for client outcomes. Supervision can be the most important way that people develop

...
$680 Limited GST free
Professional Supervision: How and Why?

<p>When it works well, supervision is a key resource for the professional development of the staff member and for client outcomes. Supervision can be the most important way that people develop

...

If there isn't a class to suit you, please the waiting list.

Building Resilience, Wellbeing & Vicarious Trauma for Staff

The impact of working in an environment that deals with trauma and relies on empathic engagement is developing, and our understanding it has on the individual and their organisation is limited. This course will offer frontline workers, management and organisation a framework for addressing this issue and enhance workplace wellbeing. This workshop: a. Looks at vicarious trauma, its signs and symptoms, and reviews what research is saying to address its effects. b. Will offer a... [More]
$380 Limited GST free
Building Resilience, Wellbeing & Vicarious Trauma for Staff

<p>The impact of working in an environment that deals with trauma and relies on empathic engagement is developing, and our understanding it has on the individual and their organisation is limited.

...
$380 Limited GST free
Building Resilience, Wellbeing & Vicarious Trauma for Staff

<p>The impact of working in an environment that deals with trauma and relies on empathic engagement is developing, and our understanding it has on the individual and their organisation is limited.

...

If there isn't a class to suit you, please the waiting list.

Emotionally Intelligent Leadership

Emotional Intelligence (EI) is a core skill for leaders in the workplace in managing staff, change and conflict. Our ability to effectively lead depends on our ability to recognise and manage our own emotions/triggers and in managing the full range of emotional responses from staff in the workplace. In this workshop you will explore your own EI and develop strategies to; create an emotionally intelligent workplace, capitalise on your strengths and minimise your challenges, to... [More]
$360 Limited GST free
Emotionally Intelligent Leadership

<p>Emotional Intelligence (EI) is a core skill for leaders in the workplace in managing staff, change and conflict. </p><p>Our ability to effectively lead depends on our ability to recognise and

...
$360 Limited GST free
Emotionally Intelligent Leadership

<p>Emotional Intelligence (EI) is a core skill for leaders in the workplace in managing staff, change and conflict. </p><p>Our ability to effectively lead depends on our ability to recognise and

...
$360 Limited GST free
Emotionally Intelligent Leadership

<p>Emotional Intelligence (EI) is a core skill for leaders in the workplace in managing staff, change and conflict. </p><p>Our ability to effectively lead depends on our ability to recognise and

...
$360 Limited GST free
Emotionally Intelligent Leadership

<p>Emotional Intelligence (EI) is a core skill for leaders in the workplace in managing staff, change and conflict. </p><p>Our ability to effectively lead depends on our ability to recognise and

...

If there isn't a class to suit you, please the waiting list.

Debriefing Skills

Are you a manager or team leader who supervises client centered staff? How do you debrief staff after a difficult situation or support them through a crisis intervention? How do you ensure your supervision is working for all? It is always a juggling act when we supervise. We need to look after our clients, our staff, our organisation and of course ourselves. This workshop examines the range of methods by which support can be provided, including structured, planned supervision,... [More]
$360 Limited GST free
Debriefing Skills

<p>Are you a manager or team leader who supervises client centered staff?<br/>How do you debrief staff after a difficult situation or support them through a crisis intervention?<br/>How do you ensure

...
$360 Limited GST free
Debriefing Skills

<p>Are you a manager or team leader who supervises client centered staff?<br/>How do you debrief staff after a difficult situation or support them through a crisis intervention?<br/>How do you ensure

...

If there isn't a class to suit you, please the waiting list.

Team Leadership

Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork, bring together the range of capabilities in the team, and promote collaborative problem solving. This workshop provides a framework for you to identify current strengths and to plan for areas of teamwork that need development. We will trial a range of resources and tools that you can then... [More]
$680 Limited GST free
Team Leadership

<p>Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork,

...
$680 Limited GST free
Team Leadership

<p>Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork,

...
$680 Limited GST free
Team Leadership

<p>Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork,

...
$680 Limited GST free
Team Leadership

<p>Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork,

...

If there isn't a class to suit you, please the waiting list.