While training is a vital part of ensuring your workforce is engaged, capable and confident, it comes at a cost and in our resourced-constrained environment we need to ensure we maximise the value of training. Two critical elements are the "bookends" to the training activity – planning and embedding. CCWT is offering two free webinars to help you get these elements right, so you get the most from your training investment. Webinar 1: Where do I focus my training resources? This...
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This course has no current classes. Please
the waiting list.
Want to manage your staff and their workloads more efficiently? Make sure you support your team to get great outcomes for your clients? Work with a staff member to address performance issues? Encourage a positive culture and workplace conditions to get the best out of people? This workshop begins with the development of work plans and the systems needed to monitor work, provide feedback and coaching to staff, to initiate and manage performance support and improvement systems. This...
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This course has no current classes. Please
the waiting list.
Please note: This course is only available via credit card payment at the time of registration. Students will receive a self paced learning guide and assessment booklet and can access support through the CCWT team. Are you a manager or team leader who supervises client-centered staff? Do you debrief staff after a difficult situation or support them through a crisis intervention? Do you want to ensure your supervision is working for all? This module examines the range of methods by...
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$250Limited
GST free
Debriefing Skills (Distance Delivery)
<p>Please note: This course is only available via credit card payment at the time of registration. Students will receive a self paced learning guide and assessment booklet and can access support
As a leader, you think you’ve nailed good relationships in your team and feel good about the fact that they are doing well. Except some don’t get to work on time, others leave early some days (without telling you) and you notice that they often gossip about each other, which drives you crazy. You also observe that at times the quality of their work is not as good as it should be. So, what is high performance? What does it look like and how do we achieve it? What key skills and...
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$50Limited
GST free
Top Teams! Key skills to create highly performing teams
<p>As a leader, you think you’ve nailed good relationships in your team and feel good about the fact that they are doing well.</p>
<p>Except some don’t get to work on time, others leave early some
This Series has been designed to help those who would like to learn key practical tools, tips and strategies in their roles as leaders (or refresh them) to create and maintain high performance in their teams at any level. Each Session comes with pre-work, a workbook to use as we travel through the session and post-work in the form of reflective questions for participants to answer and share with their teams if they choose. There are five sessions: Top Teams: Key Skills to Create...
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$220Limited
GST free
The Online Top Teams Series
<p>This Series has been designed to help those who would like to learn key practical tools, tips and strategies in their roles as leaders (or refresh them) to create and maintain high performance in
Many services are finding that they need effective ways of managing teams remotely – staff may be based in various locations or they may be working from home at times. In general, it has been found that the same management principles apply when managing a team remotely but they need to be applied in more deliberative way and communication needs to be more proactive and clearer. Processes for supervision and support may need to be redesigned. Further, we need to acknowledge that...
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$135Limited
GST free
Managing Teams Remotely
Many services are finding that they need effective ways of managing teams remotely – staff may be based in various locations or they may be working from home at times. <br/>In general, it has been
Engaging in a supervisory, support, peer, mentoring, consulting or overseeing role with others reflects one’s knowledge, experience and position. These roles are both rewarding and challenging. Rewards come in the form of being able to directly assist others in achieving their goals and overcoming their challenges. Challenges come in the form of knowledge base, ethical and practice dilemmas. Supporting and growing the competence of workers who engage in direct client service roles...
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$270Limited
GST free
Clinical Supervision: Models and Methods
<p>Engaging in a supervisory, support, peer, mentoring, consulting or overseeing role with others reflects one’s knowledge, experience and position. </p><p>These roles are both rewarding and
Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork, bring together the range of capabilities in the team, and promote collaborative problem solving. This workshop provides a framework for you to identify current strengths and to plan for areas of teamwork that need development. We will trial a range of resources and tools that you can then...
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$540Limited
GST free
Team Leadership
<p>Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork,
<p>Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork,
When you manage or lead, the productivity and quality of the work outputs of your people is your responsibility. That’s one of the key things you, as a leader, are paid to do. And a major source of productivity and highly performing organisations is employee satisfaction. Those who enjoy their job and want to be there. To do their best. Because they care. That’s when your role as a leader is easy – or easier. Then we have the under-performers. People who don’t regularly finish...
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$50Limited
GST free
The Power of Positive Discipline in the Workplace
<p>When you manage or lead, the productivity and quality of the work outputs of your people is your responsibility. That’s one of the key things you, as a leader, are paid to do. And a major source
When it works well, supervision is a key resource for the professional development of the staff member and for client outcomes. Supervision can be the most important way that people develop practical expertise for their job. However studies suggest that supervision often takes only a ‘quick fix’ approach. This workshop is based on a framework for professional supervision that acknowledges four different functions of supervision: administration, support, development and mediation....
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$540Limited
GST free
Professional Supervision: How and Why?
<p>When it works well, supervision is a key resource for the professional development of the staff member and for client outcomes. Supervision can be the most important way that people develop
