This Series has been designed to help those who would like to learn key practical tools, tips and strategies in their roles as leaders (or refresh them) to create and maintain high performance in their teams at any level. Each Session comes with pre-work, a workbook to use as we travel through the session and post-work in the form of reflective questions for participants to answer and share with their teams if they choose. There are five sessions: Top Teams: Key Skills to Create...
[More]
This course has no current classes. Please
the waiting list.
Please note: This course is only available via credit card payment at the time of registration. Students will receive a self paced learning guide and assessment booklet and can access support through the CCWT team. Are you a manager or team leader who supervises client-centered staff? Do you debrief staff after a difficult situation or support them through a crisis intervention? Do you want to ensure your supervision is working for all? This module examines the range of methods by...
[More]
$250Limited
GST free
Debriefing Skills (Distance Delivery)
<p>Please note: This course is only available via credit card payment at the time of registration. Students will receive a self paced learning guide and assessment booklet and can access support
When you manage or lead, the productivity and quality of the work outputs of your people is your responsibility. That’s one of the key things you, as a leader, are paid to do. And a major source of productivity and highly performing organisations is employee satisfaction. Those who enjoy their job and want to be there. To do their best. Because they care. That’s when your role as a leader is easy – or easier. Then we have the under-performers. People who don’t regularly finish...
[More]
$50Limited
GST free
The Power of Positive Discipline in the Workplace
<p>When you manage or lead, the productivity and quality of the work outputs of your people is your responsibility. That’s one of the key things you, as a leader, are paid to do. And a major source
Probably the most important interpersonal and leadership skill of them all. The ability to be in control of your emotions at all times, so they work for you and not against you. How often do you see a leader who walks into the office in the morning, head down and with a determined walk to get to where they want to go, not always seeing their people in front of them. In your career, have you often seen people in teams who argue with each other and often for the most petty of...
[More]
$50Limited
GST free
Creating an Emotionally Intelligent Team at Work
<p>Probably the most important interpersonal and leadership skill of them all. The ability to be in control of your emotions at all times, so they work for you and not against you.</p>
Emotional Intelligence (EI)! Fact or fiction? Emotional Intelligence has been around since the dawn of mankind, but we’ve never really understood what it means or how it works. In this insightful workshop, we will teach you a little about the history of EI, what it means in our daily living, how it impacts us and others across all aspects of our lives and the competence it gives us to have meaningful social relationships around us. In short, EI is not a ‘nice to have’ competence,...
[More]
$50Limited
GST free
You, the Emotionally Intelligent Team Member
<p>Emotional Intelligence (EI)! Fact or fiction?</p>
<p>Emotional Intelligence has been around since the dawn of mankind, but we’ve never really understood what it means or how it works.</p>
This interesting session looks at some key workplace concepts such as delegating to others effectively and the tools and skills to manage others around you – and that includes those above us. In the session, we look at topics such as why people don’t delegate, the barriers to effective delegation, benefits of delegation to your team and the concept of empowering your people to be the best they can be. Then we switch gears and look at what managing up really means and why it can be...
[More]
$50Limited
GST free
Delegation and Managing Up
<p>This interesting session looks at some key workplace concepts such as delegating to others effectively and the tools and skills to manage others around you – and that includes those above us.</p>
Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork, bring together the range of capabilities in the team, and promote collaborative problem solving. This workshop provides a framework for you to identify current strengths and to plan for areas of teamwork that need development. We will trial a range of resources and tools that you can then...
[More]
$540Limited
GST free
Team Leadership
<p>Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork,
<p>Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork,
Diploma of Leadership and Management Is the Diploma of Leadership and Management for me? This nationally recognised qualification is for those who are managers/supervisors in community sector organisations. Why through CCWT? Our RPL workshop and materials are designed for the community sector and delivered by experienced community sector trainers. We are also here to support you through this great journey. How many units do I have to do? There are twelve (12) units of competency...
[More]
Assessments are made against units of competency from the Diploma of Leadership and Management BSB51918.
Lead and manage effective workplace relationships (BSBLDR502)
Diploma of Leadership and Management Get Recognised Workshop
<h2 id="DiplomaofLeadershipandManagement">Diploma of Leadership and Management</h2><h3 id="IstheDiplomaofLeadershipandManagementforme">Is the Diploma of Leadership and Management for me?</h3><p>This
Diploma of Leadership and Management Get Recognised Workshop
<h2 id="DiplomaofLeadershipandManagement">Diploma of Leadership and Management</h2><h3 id="IstheDiplomaofLeadershipandManagementforme">Is the Diploma of Leadership and Management for me?</h3><p>This
Culture (the way an Organisation ‘feels’ when you walk into the front doors), is a critical determinant for employees and how they feel about working in the Company, whether they are encouraged to view their opinions or if they feel their contributions are ignored, whether they feel engaged in their work or merely turn up each day to get their pay-check at the month-end. Do they feel empowered and positive in their work and believe they are making a positive difference in their...
[More]
$50Limited
GST free
Creating a Workplace Culture of Achievement and Support
<p>Culture (the way an Organisation ‘feels’ when you walk into the front doors), is a critical determinant for employees and how they feel about working in the Company, whether they are encouraged to
Are you a manager or team leader who supervises client centered staff? How do you debrief staff after a difficult situation or support them through a crisis intervention? How do you ensure your supervision is working for all? It is always a juggling act when we supervise. We need to look after our clients, our staff, our organisation and of course ourselves. This workshop examines the range of methods by which support can be provided, including structured, planned supervision,...
[More]
$270Limited
GST free
Debriefing Skills
<p>Are you a manager or team leader who supervises client centered staff?<br/>How do you debrief staff after a difficult situation or support them through a crisis intervention?<br/>How do you ensure
<p>Are you a manager or team leader who supervises client centered staff?<br/>How do you debrief staff after a difficult situation or support them through a crisis intervention?<br/>How do you ensure
