Please note: This course is only available via credit card payment at the time of registration. Students will receive a self paced learning guide and assessment booklet and can access support through the CCWT team. Are you a manager or team leader who supervises client-centered staff? Do you debrief staff after a difficult situation or support them through a crisis intervention? Do you want to ensure your supervision is working for all? This module examines the range of methods by...
[More]
$250Limited
GST free
Debriefing Skills (Distance Delivery)
<p>Please note: This course is only available via credit card payment at the time of registration. Students will receive a self paced learning guide and assessment booklet and can access support
Engaging in a supervisory, support, peer, mentoring, consulting or overseeing role with others reflects one’s knowledge, experience and position. These roles are both rewarding and challenging. Rewards come in the form of being able to directly assist others in achieving their goals and overcoming their challenges. Challenges come in the form of knowledge base, ethical and practice dilemmas. Supporting and growing the competence of workers who engage in direct client service roles...
[More]
$250Limited
GST free
Clinical Supervision: Models and Methods
<p>Engaging in a supervisory, support, peer, mentoring, consulting or overseeing role with others reflects one’s knowledge, experience and position. </p><p>These roles are both rewarding and
<p>Engaging in a supervisory, support, peer, mentoring, consulting or overseeing role with others reflects one’s knowledge, experience and position. </p><p>These roles are both rewarding and
<p>Engaging in a supervisory, support, peer, mentoring, consulting or overseeing role with others reflects one’s knowledge, experience and position. </p><p>These roles are both rewarding and
<p>Engaging in a supervisory, support, peer, mentoring, consulting or overseeing role with others reflects one’s knowledge, experience and position. </p><p>These roles are both rewarding and
Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork, bring together the range of capabilities in the team, and promote collaborative problem solving. This workshop provides a framework for you to identify current strengths and to plan for areas of teamwork that need development. We will trial a range of resources and tools that you can then...
[More]
$500Limited
GST free
Team Leadership
<p>Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork,
<p>Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork,
<p>Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork,
When it works well, supervision is a key resource for the professional development of the staff member and for client outcomes. Supervision can be the most important way that people develop practical expertise for their job. However studies suggest that supervision often takes only a ‘quick fix’ approach. This workshop is based on a framework for professional supervision that acknowledges four different functions of supervision: administration, support, development and mediation....
[More]
$500Limited
GST free
Professional Supervision: How and Why?
<p>When it works well, supervision is a key resource for the professional development of the staff member and for client outcomes. Supervision can be the most important way that people develop
<p>When it works well, supervision is a key resource for the professional development of the staff member and for client outcomes. Supervision can be the most important way that people develop
<p>When it works well, supervision is a key resource for the professional development of the staff member and for client outcomes. Supervision can be the most important way that people develop
<p>When it works well, supervision is a key resource for the professional development of the staff member and for client outcomes. Supervision can be the most important way that people develop
Many services are finding that they need effective ways of managing teams remotely – staff may be based in various locations or they may be working from home at times. In general, it has been found that the same management principles apply when managing a team remotely but they need to be applied in more deliberative way and communication needs to be more proactive and clearer. Processes for supervision and support may need to be redesigned. Further, we need to acknowledge that...
[More]
$150Limited
GST free
Managing Teams Remotely
Many services are finding that they need effective ways of managing teams remotely – staff may be based in various locations or they may be working from home at times. <br/>In general, it has been
Many services are finding that they need effective ways of managing teams remotely – staff may be based in various locations or they may be working from home at times. <br/>In general, it has been
As a new manager or coordinator you are now responsible for ensuring that organisational goals and outcomes are achieved. This two day workshop provides you with a range of skills and tools to draw on in your role. The course starts with the theory and practice of supervision, which is an important tool for new managers and coordinators. This leads on to specific communication skills such as providing feedback and exploring conflict management at a team level. Planning and...
[More]
$540Limited
GST free
New Managers and Coordinators
<p>As a new manager or coordinator you are now responsible for ensuring that organisational goals and outcomes are achieved. This two day workshop provides you with a range of skills and tools to draw
<p>As a new manager or coordinator you are now responsible for ensuring that organisational goals and outcomes are achieved. This two day workshop provides you with a range of skills and tools to draw
Do you provide group supervision? Have you been asked to facilitate reflective practice groups or case reviews for your team? Group supervision has the potential to develop a cohesive, team approach to service delivery. It can provide strong collegial support and foster the development of collective knowledge about specific practice challenges. Group supervision also has particular potential to generate fresh ideas about complex situations and to extend people’s perspectives....
[More]
$270Limited
GST free
Facilitating Group Supervision
<p>Do you provide group supervision? Have you been asked to facilitate reflective practice groups or case reviews for your team? </p><p>Group supervision has the potential to develop a cohesive, team
<p>Do you provide group supervision? Have you been asked to facilitate reflective practice groups or case reviews for your team? </p><p>Group supervision has the potential to develop a cohesive, team
Emotional Intelligence (EI) is a core skill for leaders in the workplace in managing staff, change and conflict. Our ability to effectively lead depends on our ability to recognise and manage our own emotions/triggers and in managing the full range of emotional responses from staff in the workplace. In this workshop you will explore your own EI and develop strategies to; create an emotionally intelligent workplace, capitalise on your strengths and minimise your challenges, to...
[More]
$270Limited
GST free
Emotionally Intelligent Leadership
<p>Emotional Intelligence (EI) is a core skill for leaders in the workplace in managing staff, change and conflict. </p><p>Our ability to effectively lead depends on our ability to recognise and
<p>Emotional Intelligence (EI) is a core skill for leaders in the workplace in managing staff, change and conflict. </p><p>Our ability to effectively lead depends on our ability to recognise and
<p>Emotional Intelligence (EI) is a core skill for leaders in the workplace in managing staff, change and conflict. </p><p>Our ability to effectively lead depends on our ability to recognise and
<p>Emotional Intelligence (EI) is a core skill for leaders in the workplace in managing staff, change and conflict. </p><p>Our ability to effectively lead depends on our ability to recognise and
Are you a manager or team leader who supervises client centered staff? How do you debrief staff after a difficult situation or support them through a crisis intervention? How do you ensure your supervision is working for all? It is always a juggling act when we supervise. We need to look after our clients, our staff, our organisation and of course ourselves. This workshop examines the range of methods by which support can be provided, including structured, planned supervision,...
[More]
$250Limited
GST free
Debriefing Skills
<p>Are you a manager or team leader who supervises client centered staff?<br/>How do you debrief staff after a difficult situation or support them through a crisis intervention?<br/>How do you ensure
<p>Are you a manager or team leader who supervises client centered staff?<br/>How do you debrief staff after a difficult situation or support them through a crisis intervention?<br/>How do you ensure
Coaching is recognised as one of the most effective ways to create behaviour change in people. This Series has been designed to help those who would like to learn key practical tools, tips and strategies in their roles in organisations of any size and to learn how to get the most out of their coaching and/or coach others and follow tried and tested methods to do this well. Each Session comes with pre-work, a workbook to use as we travel through the session and post-work in the form...
[More]
$220Limited
GST free
The Coaching Organisation
Coaching is recognised as one of the most effective ways to create behaviour change in people. This Series has been designed to help those who would like to learn key practical tools, tips and
