Results for
Management, Leadership and Governance

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Supervising Case Management

Quality supervision of case managers ensures quality case management and enables and supports case managers to do their best. Develop a framework, skills and strategies for strengths-based supervision for client-centred, quality and consistent case management practice. Learn how to use supervision to model skilled practice. Learn about: A model of case management supervision Structuring supervision sessions and engaging case managers in supervision Conversations to facilitate... [More]
$690 Limited GST free
Supervising Case Management

<p>Quality supervision of case managers ensures quality case management and enables and supports case managers to do their best. Develop a framework, skills and strategies for strengths-based

...
$700 Limited GST free
Supervising Case Management

<p>Quality supervision of case managers ensures quality case management and enables and supports case managers to do their best. Develop a framework, skills and strategies for strengths-based

...

If there isn't a class to suit you, please the waiting list.

Debriefing Skills (Assessment Only)

CHCMGT005 Facilitate workplace debriefing and support processes. Register for this self-paced course if you would like to undertake the assessment tasks for this unit of competency; CHCMGT005 Facilitate workplace debriefing and support processes. This course does not contain learning activities, it is a self-directed assessment only pathway. It is recommended that you register for this course only if you have completed the CCWT Debriefing Skills workshop.  As the course materials... [More]
Assessments are made against units of competency from the Certificate IV in Community Services CHC42021.
  • Facilitate workplace debriefing and support processes (CHCMGT005)
$160 Limited GST free
Debriefing Skills (Assessment Only)

<p><strong>CHCMGT005 Facilitate workplace debriefing and support processes.</strong></p>

<p>Register for this self-paced course if you would like to undertake the assessment tasks for this unit of

...
Self paced

2025-10-20 2025-10-20
Self paced assessment

Diploma of Leadership and Management BSB50420 RPL program

The Diploma of Leadership and Management is a nationally recognised qualification. This Recognition of Prior Learning (RPL) Pathway is designed for experienced leaders in the Human Services sector. [More]
Assessments are made against units of competency from the Diploma of Leadership and Management BSB50420.
  • Develop and use emotional intelligence (BSBPEF502)
  • Manage team effectiveness (BSBTWK502)
  • Facilitate continuous improvement (BSBSTR502)
  • Manage people performance (BSBLDR522)
  • Manage meetings (BSBTWK503)
  • Develop critical thinking in others (BSBCRT511)
  • Lead difficult conversations (BSBCMM412)
  • Manage personal and professional development (BSBPEF501)
  • Communicate with influence (BSBCMM511)
  • Lead and manage effective workplace relationships (BSBLDR523)
  • Manage business operational plans (BSBOPS502)
  • Facilitate workplace debriefing and support processes (CHCMGT005)
  • Ensure a safe workplace for a work area (BSBWHS521)
Diploma of Leadership and Management BSB50420 RPL program

<p>The Diploma of Leadership and Management is a nationally recognised qualification. This <strong>Recognition of Prior Learning (RPL) Pathway</strong> is designed for experienced leaders in the Human

...
Self paced
Approximately 150 hours
365 maximum days to complete
2025-10-20 2025-10-20
Self paced assessment

Emotionally Intelligent Leadership (Assessment Only)

BSBPEF502 Develop and use emotional intelligence. Register for this self-paced course if you would like to undertake the assessment tasks for this unit of competency; BSBPEF502 Develop and use emotional intelligence.  This course does not contain learning activities, it is a self-directed assessment only pathway. It is recommended that you register for this course only if you have completed the CCWT Emotionally Intelligent Leadership workshop. As the course materials are provided... [More]
Assessments are made against units of competency from the Diploma of Leadership and Management BSB50420.
  • Develop and use emotional intelligence (BSBPEF502)
$160 Limited GST free
Emotionally Intelligent Leadership (Assessment Only)

<p>BSBPEF502 Develop and use emotional intelligence. Register for this self-paced course if you would like to undertake the assessment tasks for this unit of competency; BSBPEF502 Develop and use

...
Self paced

2025-10-20 2025-10-20
Self paced assessment

Team Leadership (Assessment only)

BSBTWK502 Manage team effectiveness Register for this self-paced course if you would like to undertake the assessment tasks for this unit of competency; BSBTWK502 Manage team effectiveness. This course does not contain learning activities, it is a self-directed assessment only pathway. It is recommended that you register for this course only if you have completed the Manage Team Effectiveness workshop.  As the course materials are provided electronically, you need to have... [More]
Assessments are made against units of competency from the Diploma of Leadership and Management BSB50420.
$160 Limited GST free
Team Leadership (Assessment only)

<p><strong>BSBTWK502 Manage team effectiveness</strong></p>

<p>Register for this self-paced course if you would like to undertake the assessment tasks for this unit of competency; BSBTWK502 Manage

...
Self paced

2025-10-20 2025-10-20
Self paced assessment

If there isn't a class to suit you, please the waiting list.

Manage People Performance (Assessment Only)

BSBLDR522 Manage people performance. Register for this self-paced course if you would like to undertake the assessment tasks for this unit of competency; BSBLDR522 Manage people performance. This course does not contain learning activities, it is a self-directed assessment only pathway. It is recommended for existing team leaders and managers that supervise staff. Please register for this course only if you have completed the CCWT Manage people performance workshop.  As the course... [More]
Assessments are made against units of competency from the Diploma of Leadership and Management BSB50420.
$160 Limited GST free
Manage People Performance (Assessment Only)

<p><strong>BSBLDR522 Manage people performance.</strong></p>

<p>Register for this self-paced course if you would like to undertake the assessment tasks for this unit of competency; BSBLDR522 Manage

...
Self paced

2025-10-20 2025-10-20
Self paced assessment

If there isn't a class to suit you, please the waiting list.

Diploma of Leadership and Management BSB50420

The Diploma of Leadership and Management is a nationally recognised qualification. This Learning Module Pathway is designed for new and aspiring leaders and managers in the Human Services sector. [More]
Assessments are made against units of competency from the Diploma of Leadership and Management BSB50420.
  • Manage business operational plans (BSBOPS502)
  • Manage personal and professional development (BSBPEF501)
  • Manage people performance (BSBLDR522)
  • Manage team effectiveness (BSBTWK502)
  • Facilitate workplace debriefing and support processes (CHCMGT005)
  • Communicate with influence (BSBCMM511)
  • Facilitate continuous improvement (BSBSTR502)
  • Lead and manage effective workplace relationships (BSBLDR523)
  • Develop critical thinking in others (BSBCRT511)
  • Manage meetings (BSBTWK503)
  • Lead difficult conversations (BSBCMM412)
  • Develop and use emotional intelligence (BSBPEF502)
Diploma of Leadership and Management BSB50420

<p>BSB50420 Diploma of Leadership and Management is a nationally recognised qualification. This <strong>Learning Module Pathway</strong> is designed for new and aspiring leaders and managers in the

...
Self paced

720 maximum days to complete
2025-10-20 2025-10-20
Self paced assessment

New Managers and Coordinators

As a new manager or coordinator you are now responsible for ensuring that organisational goals and outcomes are achieved. This two day workshop provides you with a range of skills and tools to draw on in your role. The course starts with the theory and practice of supervision, which is an important tool for new managers and coordinators. This leads on to specific communication skills such as providing feedback and exploring conflict management at a team level. Planning and... [More]
$690 Limited GST free
New Managers and Coordinators

<p>As a new manager or coordinator you are now responsible for ensuring that organisational goals and outcomes are achieved. This two day workshop provides you with a range of skills and tools to draw

...

If there isn't a class to suit you, please the waiting list.

Professional Supervision: How and Why?

When it works well, supervision is a key resource for the professional development of the staff member and for client outcomes. Supervision can be the most important way that people develop practical expertise for their job. However studies suggest that supervision often takes only a ‘quick fix’ approach. This workshop is based on a framework for professional supervision that acknowledges four different functions of supervision: administration, support, development and mediation.... [More]
$690 Limited GST free
Professional Supervision: How and Why?

<p>When it works well, supervision is a key resource for the professional development of the staff member and for client outcomes. Supervision can be the most important way that people develop

...
$700 Limited GST free
Professional Supervision: How and Why?

<p>When it works well, supervision is a key resource for the professional development of the staff member and for client outcomes. Supervision can be the most important way that people develop

...

If there isn't a class to suit you, please the waiting list.

Team Leadership

Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork, bring together the range of capabilities in the team, and promote collaborative problem solving. This workshop provides a framework for you to identify current strengths and to plan for areas of teamwork that need development. We will trial a range of resources and tools that you can then... [More]
$690 Limited GST free
Team Leadership

<p>Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork,

...
$700 Limited GST free
Team Leadership

<p>Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork,

...
$700 Limited GST free
Team Leadership

<p>Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork,

...

If there isn't a class to suit you, please the waiting list.