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Casework and Case Management

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Assessment and Referral Skills (Assessment Only)

Register for this course if you would like to undertake assessment against the listed unit of competency. [More]
Assessments are made against units of competency from the Diploma of Community Services CHC52015.
$150 Limited GST free / $140
Assessment and Referral Skills (Assessment Only)

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Self paced

2017-09-23 2017-09-23
Self paced assessment
$150 Limited GST free / $140

If there isn't a class to suit you, please the waiting list.

Assessment and Referral Skills (Training Only)

Effective assessment and referral is essential for positive client outcomes. Discover what it takes to make an assessment that is accurate, authentic and person-centred. Build skills in referring in a way that reflects client needs and maximises the likelihood of successful engagement with the new service. This course will provide participants with the opportunity to: Assess in a collaborative, strengths based, person-centred way Discuss different types of assessment and their use... [More]
$240 Limited GST free / $220
Assessment and Referral Skills (Training Only)

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>Effective assessment and referral is essential for positive client outcomes. <br/>Discover what it takes to make

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If you wish to undertake assessment for this course, enrol in the Assessment Only version of this course as well as this workshop.

If there isn't a class to suit you, please the waiting list.

Writing Case-notes and Documentation

Effective case-notes, file-notes, client reports and operational documents are fundamental tools for workers and organisations to keep track of and communicate about what’s happening with clients and programs. They are part of the basis of decision-making about clients. Most importantly, if anything goes wrong, they may be called as evidence in reviews or legal proceedings. This workshop will provide you with structured ways to ensure that your case-notes and documentation are... [More]
$240 Limited GST free / $220
Writing Case-notes and Documentation

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>Effective case-notes, file-notes, client reports and operational documents are fundamental tools for workers and

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If there isn't a class to suit you, please the waiting list.

Effective Casework and Case Management

Case management is the primary way for providing support to individuals and families across the community services sector. Even workers who do not technically have a case management role benefit from a case management approach to their work and from using case management skills and strategies. Learn the fundamentals of contemporary, strengths-based case management, develop skills including engaging, assessing, planning, facilitating appropriate referrals and working in partnership... [More]
$480 Limited GST free / $440
Effective Casework and Case Management

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>Case management is the primary way for providing support to individuals and families across the community services

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If there isn't a class to suit you, please the waiting list.

Being and Working with a Lead Agency

The lead agency worker has an important role in coordinating the efforts of various agencies for integrated support for individuals and families. You will learn: The key role and responsibilities of a lead agency How to establish and maintain an integrated/wraparound team Skills for building constructive relationships and clear communication among members from different agencies What tools to use to track the work of other agencies Who should attend? Case managers with at least two... [More]

This course has no current classes. Please the waiting list.

Providing Wraparound Support Best Practice

Wraparound case management ensures individualised and holistic support for individuals/families, particularly those with complex needs. It requires a high level of coordination and communication between workers from different agencies. You will learn wraparound best practice including: A client-centred wraparound case management process How to establish and maintain a wraparound team How to develop a joint support/case plan that supports the person/family to drive their plan... [More]

This course has no current classes. Please the waiting list.

Improving Interagency Meetings and Case Conferences

Productive interagency meetings and case conferences are essential for clear joint case plans, well informed decisions and empowered clients You will learn how to: Plan, facilitate and participate in effective interagency meetings and case conferences Manage differences in values and practices Determine when and how to genuinely include the person/family (client) in meetings and have client-centred meetings Use meeting/case conference documentation to support mutual accountability... [More]

This course has no current classes. Please the waiting list.

Case Management Masterclass

Case management is always evolving. Build your case management capacity to continue to provide a responsive service, and to respond flexibly to complex situations. You can bring along issues you would like to discuss during the workshop (while at the same time protecting the privacy of people with whom you work). In this workshop you will learn: Contemporary case management approaches including person centred and strength based, and how to use them at each stage of a... [More]

This course has no current classes. Please the waiting list.

Co-case Management

Joint case management with other another worker/s is becoming more commonplace. It requires a shared understanding of the person’s/family’s needs, a common focus, agreement on the role of each worker and effective ongoing communication. You will learn how to: Establish common ground for working with a worker/s from another agency Successfully negotiate roles, tasks and boundaries Manage differences in expectations and practice Establish clear, responsive communication channels Who... [More]

This course has no current classes. Please the waiting list.