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Assessment and Referral Skills (Assessment Only)

Please note: This course is only available via credit card payment at the time of registration. Register for this course if you would like to undertake assessment against the listed unit of competency. [More]
Assessments are made against units of competency from the Diploma of Community Services CHC52015.
$150 Limited GST free / $140
Assessment and Referral Skills (Assessment Only)

<p>Please note: This course is only available via credit card payment at the time of registration.</p><p>Register for this course if you would like to undertake assessment against the listed unit of

...
Self paced

2018-11-13 2018-11-13
Self paced assessment

If there isn't a class to suit you, please the waiting list.

Effective Advocacy

Confident advocacy is essential to ensuring people’s needs and rights are respected and met. Learn techniques, skills and tips for effective advocacy. Develop a plan for complex advocacy and take on a variety of advocacy roles. Learn how to get your point across in an assertive way, and when and how to negotiate to make it easy for the other party to cooperate. Role model effective advocacy to support to build people’s capacity to self-advocate. Know your boundaries as an advocate... [More]

This course has no current classes. Please the waiting list.

Assessment and Referral Skills

Effective assessment and referral is essential for positive client outcomes. Discover what it takes to make an assessment that is accurate, authentic and person-centred. Build skills in referring in a way that reflects client needs and maximises the likelihood of successful engagement with the new service. This course will provide participants with the opportunity to: Assess in a collaborative, strengths based, person-centred way Discuss different types of assessment and their use... [More]

This course has no current classes. Please the waiting list.

Building resilience in the face of change

Are the constant changes of your workplace wearing you down? Learn how to manage these inevitable changes and move through these transition phases more effectively. Grief reactions to change are normal and guide us through the adjustment process. Learn about the threefold process of transitioning and the change process of planned and unplanned change. Establish stability zones in your life and build support systems that cultivate healing and cultivate deep self-knowing. Experience... [More]

This course has no current classes. Please the waiting list.

Effective Casework and Case Management

Case management is the primary way for providing support to individuals and families across the community services sector. Even workers who do not technically have a case management role benefit from a case management approach to their work and from using case management skills and strategies. Learn the fundamentals of contemporary, strengths-based case management, develop skills including engaging, assessing, planning, facilitating appropriate referrals and working in partnership... [More]

This course has no current classes. Please the waiting list.

Case Management Masterclass

Case management is always evolving. Build your case management capacity to continue to provide a responsive service, and to respond flexibly to complex situations. You can bring along issues you would like to discuss during the workshop (while at the same time protecting the privacy of people with whom you work). In this workshop you will learn: Contemporary case management approaches including person centred and strength based, and how to use them at each stage of a... [More]

This course has no current classes. Please the waiting list.

Writing Case-notes and Documentation

Effective case-notes, file-notes, client reports and operational documents are fundamental tools for workers and organisations to keep track of and communicate about what’s happening with clients and programs. They are part of the basis of decision-making about clients. Most importantly, if anything goes wrong, they may be called as evidence in reviews or legal proceedings. This workshop will provide you with structured ways to ensure that your case-notes and documentation are... [More]

This course has no current classes. Please the waiting list.

Case Management for Clients with Complex Needs

Clients with Complex Support Needs Clients with Complex Support Needs can have difficulties that span a number of areas, including some or all of the following: disability, trauma, health, education, behaviour as well as social issues within their lives – a product of their life situation and the potential failure of the structures that support them. Working with clients with Complex Support Needs involves a planned, strengths-based approach, building a working relationship that... [More]

This course has no current classes. Please the waiting list.

Suicide and Self-Harm Prevention

This course will equip you with the skills to respond constructively to a client’s cry for help when they are contemplating suicide and how to support people affected by the loss of suicide. It is an interactive workshop offering theoretical and practical information on suicide prevention and post-vention. It will answer the questions: “What do I do if someone is suicidal?” and "How do you help someone who is self-harming?''. An internationally renowned suicide intervention model... [More]

This course has no current classes. Please the waiting list.

Trauma Informed Recovery Practice Toolkit

This two day interactive professional development training builds on the principles of trauma-informed care and practice. The training supports practitioners to understand and work within a relational approach with trauma survivors. A relational approach centres connection and collaboration, personal and interpersonal skills that may have been interrupted by trauma. The workshop takes account of neurobiological understandings and intersubjective values that support practitioners to... [More]

This course has no current classes. Please the waiting list.