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Casework and Case Management

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Assessment and Referral Skills (Assessment Only)

Please note: This course is only available via credit card payment at the time of registration. Register for this course if you would like to undertake assessment against the listed unit of competency. [More]
Assessments are made against units of competency from the Diploma of Community Services CHC52015.
$150 Limited GST free
Assessment and Referral Skills (Assessment Only)

<p>Please note: This course is only available via credit card payment at the time of registration.</p><p>Register for this course if you would like to undertake assessment against the listed unit of

...
Self paced

2020-01-30 2020-01-30
Self paced assessment

If there isn't a class to suit you, please the waiting list.

Writing Case-notes and Documentation

Effective case-notes, file-notes, client reports and operational documents are fundamental tools for workers and organisations to keep track of and communicate about what’s happening with clients and programs. They are part of the basis of decision-making about clients. Most importantly, if anything goes wrong, they may be called as evidence in reviews or legal proceedings. This workshop will provide you with structured ways to ensure that your case-notes and documentation are... [More]
$250 Limited GST free
Writing Case-notes and Documentation

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>Effective case-notes, file-notes, client reports and operational documents are fundamental tools for workers and

...

If there isn't a class to suit you, please the waiting list.

Effective Casework and Case Management

Case management is the primary way for providing support to individuals and families across the community services sector. Even workers who do not technically have a case management role benefit from a case management approach to their work and from using case management skills and strategies. Learn the fundamentals of contemporary, strengths-based case management, develop skills including engaging, assessing, planning, facilitating appropriate referrals and working in partnership... [More]
$500 Limited GST free
Effective Casework and Case Management

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>Case management is the primary way for providing support to individuals and families across the community services

...
$500 Limited GST free
Effective Casework and Case Management

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>Case management is the primary way for providing support to individuals and families across the community services

...
$500 Limited GST free
Effective Casework and Case Management

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>Case management is the primary way for providing support to individuals and families across the community services

...
$500 Limited GST free
Effective Casework and Case Management

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>Case management is the primary way for providing support to individuals and families across the community services

...

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If there isn't a class to suit you, please the waiting list.

Complex Case Management

The term case management does not align well with current, sector best practice or language. People are not ‘cases’ and the aim of working with clients is no longer to ‘manage them’. Case management practice has evolved considerably in recent years as we have learned about the importance of working in ways that are; strengths-based, client-centred and led and informed by an awareness of trauma. This interactive workshop explores and extends the skills, knowledge, attitudes and... [More]
$500 Limited GST free
Complex Case Management

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>The term case management does not align well with current, sector best practice or language. People are not ‘cases

...
$500 Limited GST free
Complex Case Management

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>The term case management does not align well with current, sector best practice or language. People are not ‘cases

...

If there isn't a class to suit you, please the waiting list.

Clear Effective Writing

This one-day course will improve your practical writing skills and provide techniques for writing that communicates more clearly, effectively and persuasively. In your work-life you may write case-notes, advocacy letters, submissions, reports about clients, court reports, referral. These are fundamental to keep track of and communicate your work with clients and programs. They form the basis of decision-making about clients. Most importantly, if anything goes wrong, what you write... [More]
$250 Limited GST free
Clear Effective Writing

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>This one-day course will improve your practical writing skills and provide techniques for writing that

...

If there isn't a class to suit you, please the waiting list.

Effective Advocacy

Confident advocacy is essential to ensuring people’s needs and rights are respected and met. Learn techniques, skills and tips for effective advocacy. Develop a plan for complex advocacy and take on a variety of advocacy roles. Learn how to get your point across in an assertive way, and when and how to negotiate to make it easy for the other party to cooperate. Role model effective advocacy to support to build people’s capacity to self-advocate. Know your boundaries as an advocate... [More]

This course has no current classes. Please the waiting list.

Casework on trial: appearing as a witness in the Children's Court of NSW

When children are taken into statutory care, other than temporarily, Community Services must file a proceeding in the Children’s court. In other cases, a parent may file an application under s.90 of the Care Act, seeking restoration of a child or children to their care. If the court proceeding continues to a final hearing, caseworkers may be required to attend court to be cross-examined about the actions taken and the department’s recommendations. If an NGO is involved with the... [More]

This course has no current classes. Please the waiting list.

Assessment and Referral Skills

Effective assessment and referral is essential for positive client outcomes. Discover what it takes to make an assessment that is accurate, authentic and person-centred. Build skills in referring in a way that reflects client needs and maximises the likelihood of successful engagement with the new service. This course will provide participants with the opportunity to: Assess in a collaborative, strengths based, person-centred way Discuss different types of assessment and their use... [More]

This course has no current classes. Please the waiting list.

Building resilience, wellbeing & vicarious trauma for staff

The impact of working in an environment that deals with trauma and relies on empathic engagement is developing, and our understanding it has on the individual and their organisation is limited. This course will offer frontline workers, management and organisation a framework for addressing this issue and enhance workplace wellbeing. This workshop: a. Looks at vicarious trauma, its signs and symptoms, and reviews what research is saying to address its effects. b. Will offer a... [More]

This course has no current classes. Please the waiting list.

Building resilience in the face of change

Are the constant changes of your workplace wearing you down? Learn how to manage these inevitable changes and move through these transition phases more effectively. Grief reactions to change are normal and guide us through the adjustment process. Learn about the threefold process of transitioning and the change process of planned and unplanned change. Establish stability zones in your life and build support systems that cultivate healing and cultivate deep self-knowing. Experience... [More]

This course has no current classes. Please the waiting list.

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