Debriefing Skills (Distance Delivery)
Please note: This course is only available via credit card payment at the time of registration. Students will receive a self paced learning guide and assessment booklet and can access support through the CCWT team. Are you a manager or team leader who supervises client-centered staff? Do you debrief staff after a difficult situation or support them through a crisis intervention? Do you want to ensure your supervision is working for all? This module examines the range of methods by...
[More]
$250
Limited
GST free
Debriefing Skills (Distance Delivery)
<p>Please note: This course is only available via credit card payment at the time of registration. Students will receive a self paced learning guide and assessment booklet and can access support
...Self paced
Venue TBA
Manage People Performance
Want to manage your staff and their workloads more efficiently? Make sure you support your team to get great outcomes for your clients? Work with a staff member to address performance issues? Encourage a positive culture and workplace conditions to get the best out of people? This workshop begins with the development of work plans and the systems needed to monitor work, provide feedback and coaching to staff, to initiate and manage performance support and improvement systems. This...
[More]
$540
Limited
GST free
Manage People Performance
<p>Want to manage your staff and their workloads more efficiently? Make sure you support your team to get great outcomes for your clients? Work with a staff member to address performance issues?
...If there isn't a class to suit you, please the waiting list.
Manage People Performance (Assessment Only)
Please note: This course is only available via credit card payment at the time of registration. This course does not contain learning activities. Only register for this course if you have completed the Manage People Performance face to face workshop or self paced guide.
[More]
Assessments are made against units of competency from the Diploma of Leadership and Management BSB51915.
- Manage people performance (BSBMGT502)
This course has no current classes. Please the waiting list.
Managing Counter-Productive Workplace Behaviours
The range of possible counterproductive workplace behaviours will be described including: gossip; bullying and harassment; absenteeism and being at work and not working. Ways of preventing and reducing these behaviours will also be discussed as well as how to most effectively respond to them once they do occur. The relationship between the Big 5 Personality Factors (Agreeableness, Conscientiousness, Introversion-Extraversion, Emotionality; Openness to Experience) and...
[More]
This course has no current classes. Please the waiting list.
Workplace Coaching and Mentoring Strategies
The workplace is increasingly being recognised as the key site for ongoing learning and development, and there is greater emphasis on leaders passing on their knowledge and skills. We can support people’s development through planned, structured processes of coaching and also through more experiential learning processes. Many studies on learning organisations have also noted the potentials from building an environment that supports everyday learning exchanges. We will discuss...
[More]
This course has no current classes. Please the waiting list.
Recruit, Select and Induct Staff (Distance Delivery)
Please note: This course is only available via credit card payment at the time of registration. Students will receive a self paced learning guide and assessment booklet and can access support through the CCWT team. Successful recruitment and induction of staff is essential for the organisation’s short term needs and long term development. We need to find people who are the most suitable for the job as the results of ineffective recruitment can be additional financial expense,...
[More]
Assessments are made against units of competency from the Diploma of Leadership and Management BSB51918.
- Support the recruitment, selection and induction of staff (BSBHRM405)
Working from Home - how to make it work
Discover how working from home can increase productivity and health. If employees work effectively from home their productivity will generally increase but most people don’t have effective working from home practices. This one day course is for employees who are interested to optimise their effectiveness at working from home and for managers who want to make sure they are getting the best from their employees working from home. Evidence based techniques for maximising focus,...
[More]
This course has no current classes. Please the waiting list.
Managing Teams Remotely
Services are needing to find effective ways of managing teams when many staff are working from home and/ or in various locations. Physical distancing in the time of COVID 19 is presenting a range of issues for those who are leading and managing teams. For staff who previously relied on very regular, informal communications learning how to stay connected through technology can be a significant change. We will explore a range of issues that you are finding, including but not limited...
[More]
This course has no current classes. Please the waiting list.