Case management is the primary way for providing support to individuals and families across the community services sector. Even workers who do not technically have a case management role benefit from a case management approach to their work and from using case management skills and strategies. Learn the fundamentals of contemporary, strengths-based case management, develop skills including engaging, assessing, planning, facilitating appropriate referrals and working in partnership...
[More]
This course has no current classes. Please
the waiting list.
Providing effective services for people who have experienced trauma has been difficult for both practitioners and service users. This has required organisations to consider whether existing systems of care and models of service delivery are indeed effective in supporting trauma survivors or re traumatising. The current political climate, with cuts to funding and increased pressure on resources, coupled with traumatised clients, has resulted in many traumatised service systems and...
[More]
$360Limited
GST free
Applying a Trauma Informed Approach
<p>Providing effective services for people who have experienced trauma has been difficult for both practitioners and service users. This has required organisations to consider whether existing systems
Are you a manager or team leader who supervises client centered staff? How do you debrief staff after a difficult situation or support them through a crisis intervention? How do you ensure your supervision is working for all? It is always a juggling act when we supervise. We need to look after our clients, our staff, our organisation and of course ourselves. This workshop examines the range of methods by which support can be provided, including structured, planned supervision,...
[More]
$380Limited
GST free
Debriefing Skills
<p>Are you a manager or team leader who supervises client centered staff?<br/>How do you debrief staff after a difficult situation or support them through a crisis intervention?<br/>How do you ensure
Hoarding and Squalor is on the increase. It is estimated that there may be as many as 600,000 Australians living in clutter or severe domestic Squalor. This equates to 2.6% of the population. For the most part, workers stumble across these situations when assisting consumers with other issues, and struggle to understand how to work with and support consumers in this area. This training will equip workers to understand Hoarding Disorder (HD) and Severe Domestic Squalor (SDS) by...
[More]
$700Limited
GST free
Unpacking the Complexity of Hoarding and Squalor
<p>Hoarding and Squalor is on the increase. It is estimated that there may be as many as 600,000 Australians living in clutter or severe domestic Squalor. This equates to 2.6% of the population. For
Are you just starting your home visits or have you been home visiting for a long time and want to review/refresh your practice? Either way, Safe Home Visiting will assist you to make your home visits productive and safer. Using realistic case scenarios and participant experiences we will explore and develop good practice policy, procedures and strategies that will help you when you are home visiting clients. We will focus on: Identifying safety issues, determining when it is safe...
[More]
$380Limited
GST free
Safe Home Visiting
<p>Are you just starting your home visits or have you been home visiting for a long time and want to review/refresh your practice? Either way, Safe Home Visiting will assist you to make your home
Develop skills and confidence in conducting effective Shared Lives carer training. This three day course is designed for those who haven’t previously delivered carer training. Participants will become familiar with the content of the current 2017 Shared Lives training package for general foster carers and the package for relative/kinship carers. They will also have the opportunity to put newly learnt training skills and nerve-management skills into practice. Course fees includes...
[More]
$1,000Limited
GST free
Shared Lives Training Skills
<p>Develop skills and confidence in conducting effective Shared Lives carer training. </p><p>This three day course is designed for those who haven’t previously delivered carer training. Participants
<p>Develop skills and confidence in conducting effective Shared Lives carer training. </p><p>This three day course is designed for those who haven’t previously delivered carer training. Participants
Workers who are not employed as counsellors often find themselves placed in an impromptu counselling role as a result of issues or requests for help that arise from contact with clients in their workplace setting. They feel they can’t refuse to help, but how do they respond? Without the clarity and assurance that comes from professional support, resources, training and experience, or even a clear mandate to ‘do counselling’, the accidental counsellor is confronted with a range of...
[More]
$680Limited
GST free
Accidental Counsellor: 2 Day CCWT Workshop
<p>Workers who are not employed as counsellors often find themselves placed in an impromptu counselling role as a result of issues or requests for help that arise from contact with clients in their
This two day workshop is for mandatory reporters. You are a mandatory reporter if in your professional work you: Deliver services (health care, welfare, education, children’s services, residential services, or law enforcement), wholly or partly to children; Supervise staff who wholly or partly deliver these services to children; Persons in religious ministry or persons providing religion-based activities to children (e.g. minister of religion, priest, deacon, pastor, rabbi,...
[More]
Assessments are made against units of competency from the Certificate IV in Community Services CHC42015.
Identify and respond to children and young people at risk (CHCPRT001)
$700Limited
GST free
Child Protection – Identify and Respond to Children and Young People at Risk
<p>This two day workshop is for mandatory reporters. You are a mandatory reporter if in your professional work you:</p><ul><li>Deliver services (health care, welfare, education, children’s services,
Family Group Conferencing is a process that invites families to come together so that they as a family can develop solutions that will keep their family safe. According to research Family Group Conferencing is the most effective family support process that is currently available within the social care system in the United Kingdom. In Australia it is increasingly being used in the early intervention programs together with permanency encouraging relationships and nurturing...
[More]
Assessments are made against units of competency from the Certificate IV in Community Services CHC42015.
Respond effectively to behaviours of concern (CHCCCS020)
$1,750Limited
GST free
Family Group Conferencing Facilitator Training
<p>Family Group Conferencing is a process that invites families to come together so that they as a family can develop solutions that will keep their family safe. According to research Family Group
Effective case-notes, file-notes, client reports and operational documents are fundamental tools for workers and organisations to keep track of and communicate about what’s happening with clients and programs. They are part of the basis of decision-making about clients. Most importantly, if anything goes wrong, they may be called as evidence in reviews or legal proceedings. This workshop will provide you with structured ways to ensure that your case-notes and documentation are...
[More]
$380Limited
GST free
Writing Case-notes and Documentation
<p>Effective case-notes, file-notes, client reports and operational documents are fundamental tools for workers and organisations to keep track of and communicate about what’s happening with clients
