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At the Workplace

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Making Communication Work at Work

If you want to have strong relationships with staff and clients then you need to be able to communicate effectively in a variety of situations. This interactive and comprehensive two-day workshop will equip you with effective communication strategies to establish rapport, work through issues and potentially difficult situations. You will learn how to conduct discussions in your work context, and give feedback and advice while respecting individual, cultural and social differences... [More]
Assessments are made against units of competency from the Certificate IV in Community Services CHC42015.
  • Use communication to build relationships (CHCCOM002)
$250 Limited GST free / $230
Making Communication Work at Work

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>If you want to have strong relationships with staff and clients then you need to be able to communicate

...
Self paced

2017-11-19 2017-11-19
Self paced assessment
$250 Limited GST free / $230

If there isn't a class to suit you, please the waiting list.

WHS in the Workplace

Work Health and Safety is an area of work in which myths abound. WHS concerns can be used to justify decisions about activities, without necessarily having gained an understanding of the legislation. It is a case of “a little knowledge is a dangerous thing”. This course covers the basic information required to participate safely in the workplace. It includes an overview of the Work Health and Safety Act 2011 and outlines the rights and responsibilities of employees and employers.... [More]
Assessments are made against units of competency.
  • Participate in workplace health and safety (HLTWHS001)
$250 Limited GST free / $230
WHS in the Workplace

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>Work Health and Safety is an area of work in which myths abound. WHS concerns can be used to justify decisions

...
Self paced

2017-11-19 2017-11-19
Self paced assessment
$250 Limited GST free / $230

If there isn't a class to suit you, please the waiting list.

Grant and Tender Writing

When there is so much competition for funding, you need to make sure that your grant applications/tenders are focused, easy to read and persuasive. This workshop will ensure that the way you write the application is effective, and that your applications/tenders meet the needs of the funders. Please bring examples of grants applications or submissions you want to work on. You will learn how to: Understand the key requirements of effective grant proposals/tenders Write more clearly... [More]
$260 Limited GST free / $240
Grant and Tender Writing

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>When there is so much competition for funding, you need to make sure that your grant applications/tenders are

...
$260 Limited GST free / $240
Grant and Tender Writing

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>When there is so much competition for funding, you need to make sure that your grant applications/tenders are

...

If there isn't a class to suit you, please the waiting list.

Managing Challenging Behaviours

Increase your skills and confidence in managing difficult client behaviours. The underlying issues that often contribute to people behaving in ways that others find difficult will be identified, discussed and explored. Useful strategies for managing difficult behaviours in a collaborative and constructive way will also be covered. Participants will also have the opportunity to identify their own personal triggers, discuss behaviours that they find particularly challenging and... [More]
$260 Limited GST free / $240
Managing Challenging Behaviours

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>Increase your skills and confidence in managing difficult client behaviours. The underlying issues that often

...
$260 Limited GST free / $240
Managing Challenging Behaviours

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>Increase your skills and confidence in managing difficult client behaviours. The underlying issues that often

...
$260 Limited GST free / $240
Managing Challenging Behaviours

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>Increase your skills and confidence in managing difficult client behaviours. The underlying issues that often

...
$260 Limited GST free / $240
Managing Challenging Behaviours

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>Increase your skills and confidence in managing difficult client behaviours. The underlying issues that often

...

If there isn't a class to suit you, please the waiting list.

Tackling Tricky Conversations in the Workplace

Managers, Team Leaders & Supervisors are often called upon to have tricky conversations in the workplace. Early responses to poor performance, lack of collaboration, incivility, and disengagement have the best chance of good outcomes, but how exactly do you do that without creating conflict? Learn the skills of early identification, clear articulation, and timely follow up to be able to effectively intervene with workplace problems early in their life so that they don’t spiral out... [More]
$260 Limited GST free / $240
Tackling Tricky Conversations in the Workplace

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>Managers, Team Leaders & Supervisors are often called upon to have tricky conversations in the workplace. Early

...

If there isn't a class to suit you, please the waiting list.

Mindfulness in Workplace Relationships

This course will introduce participants to the paradigm of mindfulness as studied from Eastern and Western cultural and spiritual practices such as Celtic mysticism, Christian contemplative, and Buddhism. The process of this exploration is to approach each idea with openness rather than factual certainty and allow the participants to be inquisitive about mindfulness' place in the professional world. In this course participants will be introduced to the four essential elements of... [More]
$260 Limited GST free / $240
Mindfulness in Workplace Relationships

<p>This course will introduce participants to the paradigm of mindfulness as studied from Eastern and Western cultural and spiritual practices such as Celtic mysticism, Christian contemplative, and

...

If there isn't a class to suit you, please the waiting list.

Workflow and Time Management

You’re late, you’re late for a very important date… or late completing your work plan… or late clearing your in-tray… or late to work… or late for that meeting (again!). How effectively do you spend time? Do you plan your time carefully, treating your minutes and hours as the truly precious resources they are? And even more importantly, do you spend your hours achieving the personal and professional goals that are important to you? The purpose of this course is to examine some of... [More]
$260 Limited GST free / $240
Workflow and Time Management

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>You’re late, you’re late for a very important date… or late completing your work plan… or late clearing your

...
$260 Limited GST free / $240
Workflow and Time Management

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>You’re late, you’re late for a very important date… or late completing your work plan… or late clearing your

...

If there isn't a class to suit you, please the waiting list.

Time Management and Self-Leadership

Time Management is the most difficult life decision in creating a work/life balance that makes for productive, happy and fulfilling relationships both at work and at home. If you are a manager, learn the processes to share with your staff, and if you are a worker, discover processes that will enable you to be more productive and less stressed. You will receive a questionnaire at the time that you register to identify your present time management work practices. You will also bring... [More]
$260 Limited GST free / $240
Time Management and Self-Leadership

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>Time Management is the most difficult life decision in creating a work/life balance that makes for productive,

...

If there isn't a class to suit you, please the waiting list.

The Nuts and Bolts of Writing

It’s probably been a long while since you studied English at school; or perhaps you attended school in the past 20 years, where you might not have received sufficient learning about what makes writing work. In your work life you are faced with many different forms of writing tasks – from advocacy letters to submissions for funding, from monthly reports to court reports, from client information sheets to monthly newsletters. Or you may have returned to part time study and would like... [More]
$260 Limited GST free / $240
The Nuts and Bolts of Writing

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>It’s probably been a long while since you studied English at school; or perhaps you attended school in the past 20

...

If there isn't a class to suit you, please the waiting list.

Communicating Assertively in the Workplace

Do you regularly: Feel you are 'too nice?' Say ‘yes’ when you really want to say ‘no’? Want to ask for something but don’t know how? Wish you had spoken your mind? Find yourself getting stuck in a role you are not comfortable with? Or, do you often: Get people’s backs up? Find yourself shouting at others? Feel guilty about how you’ve treated people? ‘Lose it’ when there is a disagreement? Find yourself acting in ways that you don’t like? Who should attend? Anyone who wants to... [More]
$260 Limited GST free / $240
Communicating Assertively in the Workplace

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>Do you regularly:</p><ul><li>Feel you are 'too nice?'</li><li>Say ‘yes’ when you really want to say ‘no’?</li><li>

...

If there isn't a class to suit you, please the waiting list.

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