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Debriefing Skills (Assessment Only)

Please note: This course is only available via credit card payment at the time of registration. This course does not contain learning activities. Only register for this course if you have completed the Debriefing Skills face to face workshop. [More]
Assessments are made against units of competency from the Diploma of Leadership and Management BSB51915.
  • Facilitate workplace debriefing and support processes (CHCMGT005)

Supervising Case Management

Quality supervision of case managers ensures quality case management and enables and supports case managers to do their best. Develop a framework, skills and strategies for strengths-based supervision for client-centred, quality and consistent case management practice. Learn how to use supervision to model skilled practice. Learn about: A model of case management supervision Structuring supervision sessions and engaging case managers in supervision Conversations to facilitate... [More]

This course has no current classes. Please the waiting list.

Clinical Supervision: Models and Methods

Engaging in a supervisory, support, peer, mentoring, consulting or overseeing role with others reflects one’s knowledge, experience and position. These roles are both rewarding and challenging. Rewards come in the form of being able to directly assist others in achieving their goals and overcoming their challenges. Challenges come in the form of knowledge base, ethical and practice dilemmas. Supporting and growing the competence of workers who engage in direct client service roles... [More]

This course has no current classes. Please the waiting list.

Debriefing Skills

Are you a manager or team leader who supervises client centered staff? How do you debrief staff after a difficult situation or support them through a crisis intervention? How do you ensure your supervision is working for all? It is always a juggling act when we supervise. We need to look after our clients, our staff, our organisation and of course ourselves. This workshop examines the range of methods by which support can be provided, including structured, planned supervision,... [More]

This course has no current classes. Please the waiting list.

Facilitating Group Supervision

Do you provide group supervision? Have you been asked to facilitate reflective practice groups or case reviews for your team? Group supervision has the potential to develop a cohesive, team approach to service delivery. It can provide strong collegial support and foster the development of collective knowledge about specific practice challenges. Group supervision also has particular potential to generate fresh ideas about complex situations and to extend people’s perspectives.... [More]

This course has no current classes. Please the waiting list.

Professional Supervision: How and Why?

When it works well, supervision is a key resource for the professional development of the staff member and for client outcomes. Supervision can be the most important way that people develop practical expertise for their job. However studies suggest that supervision often takes only a ‘quick fix’ approach. This workshop is based on a framework for professional supervision that acknowledges four different functions of supervision: administration, support, development and mediation.... [More]

This course has no current classes. Please the waiting list.

Online Supervision: Issues and Strategies

This workshop is for managers, program coordinators, practice leaders and team leaders who are providing supervision on-line. We will explore some of the issues that you can come across in the online space and look at a range of strategies and resources that could be useful. On day 1 we will look at specific challenges in establishing the supervisory relationship online, identify ‘good’ online supervision, and consider the skills that are different to face-to-face supervision. We... [More]

This course has no current classes. Please the waiting list.

Masterclass in Supervision Skills

This workshop is for experienced supervisors who wish to review their supervision practice and extend their skills in supervision. The focus of the workshop is on ways to increase the impact of the supervision that we provide. We will draw upon a range of traditions and approaches to facilitate your analysis of supervision issues and to develop strategies. The workshop includes a range of resources that you can continue to use to reflect on your supervision practice, and to review... [More]

This course has no current classes. Please the waiting list.