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Uncomfortable Conversations: How to Talk about the Elephant in the Room

It’s fair to say that most of us do not enjoy having difficult conversations. We either avoid them entirely – resulting in us feeling unacknowledged and frustrated, or we go charging in like a bull in a china shop – resulting in increased tension and conflict. Whilst both of these approaches are common, neither response is likely to result in successful outcomes. This course will build your knowledge and skills in having uncomfortable conversations that are honest, respectful and... [More]
$240 Limited GST free / $220
Uncomfortable Conversations: How to Talk about the Elephant in the Room

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>It’s fair to say that most of us do not enjoy having difficult conversations. We either avoid them entirely –

...

Applying a Trauma Informed Approach

Providing effective services for people who have experienced trauma has been difficult for both practitioners and service users. This has required organisations to consider whether existing systems of care and models of service delivery are indeed effective in supporting trauma survivors or re traumatising. The current political climate, with cuts to funding and increased pressure on resources, coupled with traumatised clients, has resulted in many traumatised service systems and... [More]
$240 Limited GST free / $220
Applying a Trauma Informed Approach

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>Providing effective services for people who have experienced trauma has been difficult for both practitioners and

...
$240 Limited GST free / $220
Applying a Trauma Informed Approach

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>Providing effective services for people who have experienced trauma has been difficult for both practitioners and

...

If there isn't a class to suit you, please the waiting list.

Accidental Counsellor: 2 Day CCWT Workshop

Workers who are not employed as counsellors often find themselves placed in an impromptu counselling role as a result of issues or requests for help that arise from contact with clients in their workplace setting. They feel they can’t refuse to help, but how do they respond? Without the clarity and assurance that comes from professional support, resources, training and experience, or even a clear mandate to ‘do counselling’, the accidental counsellor is confronted with a range of... [More]
$480 Limited GST free / $440
Accidental Counsellor: 2 Day CCWT Workshop

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>Workers who are not employed as counsellors often find themselves placed in an impromptu counselling role as a

...
$480 Limited GST free / $440
Accidental Counsellor: 2 Day CCWT Workshop

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>Workers who are not employed as counsellors often find themselves placed in an impromptu counselling role as a

...
$480 Limited GST free / $440
Accidental Counsellor: 2 Day CCWT Workshop

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>Workers who are not employed as counsellors often find themselves placed in an impromptu counselling role as a

...
$480 Limited GST free / $440
Accidental Counsellor: 2 Day CCWT Workshop

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>Workers who are not employed as counsellors often find themselves placed in an impromptu counselling role as a

...

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What’s Up with My Mob? Understanding the Impact of Transgenerational Trauma on Aboriginal Peoples

This workshop aims to challenge and test past perceptions of Aboriginal Peoples and their culture and will encourage participants to develop a more respectful understanding of Aboriginal clients, work mates and society in general. This workshop will address cultural realities in order to improve service delivery to Aboriginal clients and co-workers. The consolidated trauma of transgenerational trauma, lateral violence and cultural loads impact on all Aboriginal families and may... [More]
$240 Limited GST free / $220
What’s Up with My Mob? Understanding the Impact of Transgenerational Trauma on Aboriginal Peoples

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>This workshop aims to challenge and test past perceptions of Aboriginal Peoples and their culture and will

...

If there isn't a class to suit you, please the waiting list.

Working with Challenging Behaviours through Marte Meo Developmental Method

Marte Meo offers a framework for supporting challenging behaviours from a developmental approach. It looks at ‘problem behaviours’ as an opportunity for development rather than a ‘problem’ to be fixed. In doing so, Marte Meo provides very practical and concrete steps for intervention. The Marte Meo Developmental Support method is used in over 70 countries. It is currently being used in Australia in the early childhood sector, ASD services, NGO OOHC, NGO child protection and family... [More]
$480 Limited GST free / $440
Working with Challenging Behaviours through Marte Meo Developmental Method

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}<br/>{image name:“ACA-recognised” align:“right” width:“100” height:“100”}</p><p>Marte Meo offers a framework for

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If there isn't a class to suit you, please the waiting list.

Successful Cultural Practice

A joint initiative of NSW Community Services and the Centre for Community Welfare Training (CCWT), this course examines culturally reflective practice for working with culturally and linguistically diverse (CALD) individuals and families. Participants will examine needs and challenges that can impact people from CALD backgrounds, and learn to apply the Culturally Reflective Practice model in a broad range of service types, thereby ensuring that service delivery meets individual... [More]
$240 Limited GST free / $220
Successful Cultural Practice

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>A joint initiative of NSW Community Services and the Centre for Community Welfare Training (CCWT), this course

...

If there isn't a class to suit you, please the waiting list.

Cultural Intelligence

The ability to navigate cultural differences successfully is key in the multicultural Australia of today – one of the most culturally diverse nations in the Western world. Cultural Intelligence develops multicultural mindsets; the ability to navigate and adjust approaches to be effective when working across cultures. This advanced course guides participants beyond cultural awareness, into behavioural change, by cultivating ways of thinking and acting that are proven to work in... [More]
$240 Limited GST free / $220
Cultural Intelligence

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>The ability to navigate cultural differences successfully is key in the multicultural Australia of today – one of

...

If there isn't a class to suit you, please the waiting list.

Managing Aggressive and Violent Behaviour

This workshop will enable you to understand the factors that may lead to the aggressive and violent behaviour of clients. It will outline appropriate violence prevention, defusion and post trauma support techniques and enable you to formulate and implement effective strategies for change to make your workplace safer for you and your clients. The workshop will cover: self-awareness and management skills, knowledge of causes (triggers) and types of violence, intervention skills,... [More]
$480 Limited GST free / $440
Managing Aggressive and Violent Behaviour

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>This workshop will enable you to understand the factors that may lead to the aggressive and violent behaviour of

...

If there isn't a class to suit you, please the waiting list.

Beyond the Prison Gates

On any day in NSW there are over 9000 people in prison. Most are serving short sentences and 70% have previously been to prison, so high numbers of ex-offenders approach a broad range of services after release. Workers are often overwhelmed with the amount and complexity of issues that ex-offenders present with. This course will provide participants with an understanding of the typical issues that lead to criminal offending and the impacts of imprisonment. An overview of the NSW... [More]
$240 Limited GST free / $220
Beyond the Prison Gates

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>On any day in NSW there are over 9000 people in prison. Most are serving short sentences and 70% have previously

...

If there isn't a class to suit you, please the waiting list.

Acts of Resistance, Acts of Reclaiming: Using Narrative Therapy when Working with People who have been Subjected to Sexual Assault

Hearing stories of sexual assault can be challenging, particularly when this is regularly part of the work. Workers may get weighed down by the stories, and may hold worries about re­traumatising clients during the counselling, health check or court preparation process. While primarily focusing on counselling, this workshop will support workers in a variety of fields when responding to the impact of sexual assault. It draws on the theory and practices of Narrative Therapy to... [More]
$240 Limited GST free / $220
Acts of Resistance, Acts of Reclaiming: Using Narrative Therapy when Working with People who have been Subjected to Sexual Assault

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}<br/>{image name:“ACA-recognised” align:“right” width:“100” height:“100”}</p><p>Hearing stories of sexual assault can be

...

If there isn't a class to suit you, please the waiting list.

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