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Managing Aggressive and Violent Behaviour

This workshop will enable you to understand the factors that may lead to the aggressive and violent behaviour of clients. It will outline appropriate violence prevention, defusion and post trauma support techniques and enable you to formulate and implement effective strategies for change to make your workplace safer for you and your clients. The workshop will cover: self-awareness and management skills, knowledge of causes (triggers) and types of violence, intervention skills,... [More]

This course has no current classes. Please the waiting list.

Accidental Counsellor – Further Along the Road

This is your opportunity to enhance your effectiveness and build on the skills and knowledge that you previously developed in the Accidental Counsellor. Following a very brief recap of the Accidental Counsellor, we will focus on being able to access your repertoire when it counts. We will work on mastering key individual skills before combining these skills in practical sessions. You will also have an opportunity to maximise self-awareness via reflective practice and develop a... [More]
$240 Limited GST free / $220
Accidental Counsellor – Further Along the Road

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>This is your opportunity to enhance your effectiveness and build on the skills and knowledge that you previously

...
$240 Limited GST free / $220
Accidental Counsellor – Further Along the Road

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>This is your opportunity to enhance your effectiveness and build on the skills and knowledge that you previously

...

If there isn't a class to suit you, please the waiting list.

The Literary Advocate and Agitator

Human service practitioners do a lot of talking, and many of us do a lot of writing as well! But sometimes what we write, and how we write, is constrained by myths about what it is to write ‘professionally’. If, however, we frame our writing as aiming at creating social change and promoting social justice we have the opportunity to consider an array of creative options that may fall outside traditions of ‘professional’ writing, but may be powerful catalysts for change and growth.... [More]
$480 Limited GST free / $440
The Literary Advocate and Agitator

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>Human service practitioners do a lot of talking, and many of us do a lot of writing as well! But sometimes what we

...

If there isn't a class to suit you, please the waiting list.

Safe Home Visiting

Are you just starting your home visits or have you been home visiting for a long time and want to review/refresh your practice? Either way, Safe Home Visiting will assist you to make your home visits productive and safer. Using realistic case scenarios and participant experiences we will explore and develop good practice policy, procedures and strategies that will help you when you are home visiting clients. We will focus on: Identifying safety issues, determining when it is safe... [More]
$240 Limited GST free / $220
Safe Home Visiting

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>Are you just starting your home visits or have you been home visiting for a long time and want to review/refresh

...
$240 Limited GST free / $220
Safe Home Visiting

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>Are you just starting your home visits or have you been home visiting for a long time and want to review/refresh

...

If there isn't a class to suit you, please the waiting list.

Accidental Counsellor: 2 Day CCWT Workshop

Workers who are not employed as counsellors often find themselves placed in an impromptu counselling role as a result of issues or requests for help that arise from contact with clients in their workplace setting. They feel they can’t refuse to help, but how do they respond? Without the clarity and assurance that comes from professional support, resources, training and experience, or even a clear mandate to ‘do counselling’, the accidental counsellor is confronted with a range of... [More]
$480 Limited GST free / $440
Accidental Counsellor: 2 Day CCWT Workshop

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>Workers who are not employed as counsellors often find themselves placed in an impromptu counselling role as a

...
$480 Limited GST free / $440
Accidental Counsellor: 2 Day CCWT Workshop

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>Workers who are not employed as counsellors often find themselves placed in an impromptu counselling role as a

...
$480 Limited GST free / $440
Accidental Counsellor: 2 Day CCWT Workshop

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>Workers who are not employed as counsellors often find themselves placed in an impromptu counselling role as a

...
$480 Limited GST free / $440
Accidental Counsellor: 2 Day CCWT Workshop

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>Workers who are not employed as counsellors often find themselves placed in an impromptu counselling role as a

...
$480 Limited GST free / $440
Accidental Counsellor: 2 Day CCWT Workshop

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>Workers who are not employed as counsellors often find themselves placed in an impromptu counselling role as a

...
$480 Limited GST free / $440
Accidental Counsellor: 2 Day CCWT Workshop

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>Workers who are not employed as counsellors often find themselves placed in an impromptu counselling role as a

...
$480 Limited GST free / $440
Accidental Counsellor: 2 Day CCWT Workshop

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>Workers who are not employed as counsellors often find themselves placed in an impromptu counselling role as a

...

If there isn't a class to suit you, please the waiting list.

Uncomfortable Conversations: How to Talk about the Elephant in the Room

This workshop is for anyone in the community services sector who has potential conversations which they dread in the course of their work. Examples include (but are not limited to): A discussion with a client that you may need to notify the Department of Family and Community Services that their child is at risk of significant harm A discussion with a client who has unrealistic expectations of you, or wishes you to be their friend A discussion with a colleague about their behaviour... [More]
$240 Limited GST free / $220
Uncomfortable Conversations: How to Talk about the Elephant in the Room

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>This workshop is for anyone in the community services sector who has potential conversations which they dread in

...
$240 Limited GST free / $220
Uncomfortable Conversations: How to Talk about the Elephant in the Room

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>This workshop is for anyone in the community services sector who has potential conversations which they dread in

...

If there isn't a class to suit you, please the waiting list.

Lateral Violence

Lateral violence is when two people effected by the same situation, turn on each other, rather than confront the situation which is oppressing them both, and occurs when oppressed groups or individuals internalise their feelings and manifest their feelings through behaviours such as gossip, jealously put downs and blame. This workshop aims to explore the behaviours related to lateral violence and how these behaviours impacts of individuals, families, communities and organisations.... [More]
$240 Limited GST free / $220
Lateral Violence

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>Lateral violence is when two people effected by the same situation, turn on each other, rather than confront the

...

If there isn't a class to suit you, please the waiting list.

Conversations for Life

Conversations for Life is a suicide prevention program for those interested in keeping people they care for safe and connected. This half day program focuses on communication and influencing skills that will help you to have conversations about overwhelming issues with the people around you. As part of this workshop you will receive: Knowledge of the conversation life-cycle and techniques to use at each stage of the cycle Prepared conversation planners tailored to high risk groups... [More]
$140 Limited GST free / $120
Conversations for Life

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>Conversations for Life is a suicide prevention program for those interested in keeping people they care for safe

...

If there isn't a class to suit you, please the waiting list.

Cultural Intelligence

The ability to navigate cultural differences successfully is key in the multicultural Australia of today – one of the most culturally diverse nations in the Western world. Cultural Intelligence develops multicultural mindsets; the ability to navigate and adjust approaches to be effective when working across cultures. This advanced course guides participants beyond cultural awareness, into behavioural change, by cultivating ways of thinking and acting that are proven to work in... [More]
$240 Limited GST free / $220
Cultural Intelligence

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>The ability to navigate cultural differences successfully is key in the multicultural Australia of today – one of

...

If there isn't a class to suit you, please the waiting list.

Best Practice in Home Visiting

If you spend a lot of your work time in other people’s homes, this course is for you. We will be working from real life scenarios to identify tools and practice skills to keep you safe before, during, and after home visiting, in what can be tricky and complex environments. We will focus in on understanding and applying a 4 phase crisis intervention approach to reduce risk from the sometimes unexpected and challenging behaviours we encounter in home visiting. Time will be spent... [More]
$480 Limited GST free / $440
Best Practice in Home Visiting

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>If you spend a lot of your work time in other people’s homes, this course is for you. We will be working from real

...

If there isn't a class to suit you, please the waiting list.

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