Results for
Clients and the Community

Thanks for adding:

Proceed to Checkout

Continue browsing

X

Assessment and Referral Skills (Assessment Only)

Please note: This course is only available via credit card payment at the time of registration. Register for this course if you would like to undertake assessment against the listed unit of competency. [More]
Assessments are made against units of competency from the Diploma of Community Services CHC52015.
$150 Limited GST free / $140
Assessment and Referral Skills (Assessment Only)

<p>Please note: This course is only available via credit card payment at the time of registration.</p><p>Register for this course if you would like to undertake assessment against the listed unit of

...
Self paced

2018-05-26 2018-05-26
Self paced assessment

If there isn't a class to suit you, please the waiting list.

Writing Case-notes and Documentation

Effective case-notes, file-notes, client reports and operational documents are fundamental tools for workers and organisations to keep track of and communicate about what’s happening with clients and programs. They are part of the basis of decision-making about clients. Most importantly, if anything goes wrong, they may be called as evidence in reviews or legal proceedings. This workshop will provide you with structured ways to ensure that your case-notes and documentation are... [More]
$240 Limited GST free / $220
Writing Case-notes and Documentation

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>Effective case-notes, file-notes, client reports and operational documents are fundamental tools for workers and

...
$240 Limited GST free / $220
Writing Case-notes and Documentation

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>Effective case-notes, file-notes, client reports and operational documents are fundamental tools for workers and

...
$240 Limited GST free / $220
Writing Case-notes and Documentation

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>Effective case-notes, file-notes, client reports and operational documents are fundamental tools for workers and

...

If there isn't a class to suit you, please the waiting list.

Uncomfortable Conversations: How to Talk about the Elephant in the Room

It’s fair to say that most of us do not enjoy having difficult conversations. We either avoid them entirely – resulting in us feeling unacknowledged and frustrated, or we go charging in like a bull in a china shop – resulting in increased tension and conflict. Whilst both of these approaches are common, neither response is likely to result in successful outcomes. This course will build your knowledge and skills in having uncomfortable conversations that are honest, respectful and... [More]
$240 Limited GST free / $220
Uncomfortable Conversations: How to Talk about the Elephant in the Room

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>It’s fair to say that most of us do not enjoy having difficult conversations. We either avoid them entirely –

...

Using Narrative Therapy to Respond to Domestic and Family Violence

Family violence occurs across all cultural groups and classes. This workshop will support workers to build a best practice framework when responding to the impact of violence. It draws on the theory and practices of Narrative Therapy to support clients to tell their stories in strengthening rather than re­traumatising ways. It also offers workers ideas and practices to sustain themselves when hearing stories of abuse and injustice, by staying connected to their hopes and values,... [More]
$240 Limited GST free / $220
Using Narrative Therapy to Respond to Domestic and Family Violence

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}<br/>{image name:“ACA-recognised” align:“right” width:“100” height:“100”}</p><p>Family violence occurs across all

...

If there isn't a class to suit you, please the waiting list.

Applying a Trauma Informed Approach

Providing effective services for people who have experienced trauma has been difficult for both practitioners and service users. This has required organisations to consider whether existing systems of care and models of service delivery are indeed effective in supporting trauma survivors or re traumatising. The current political climate, with cuts to funding and increased pressure on resources, coupled with traumatised clients, has resulted in many traumatised service systems and... [More]
$240 Limited GST free / $220
Applying a Trauma Informed Approach

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>Providing effective services for people who have experienced trauma has been difficult for both practitioners and

...
$240 Limited GST free / $220
Applying a Trauma Informed Approach

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>Providing effective services for people who have experienced trauma has been difficult for both practitioners and

...

If there isn't a class to suit you, please the waiting list.

Effective Casework and Case Management

Case management is the primary way for providing support to individuals and families across the community services sector. Even workers who do not technically have a case management role benefit from a case management approach to their work and from using case management skills and strategies. Learn the fundamentals of contemporary, strengths-based case management, develop skills including engaging, assessing, planning, facilitating appropriate referrals and working in partnership... [More]
$480 Limited GST free / $440
Effective Casework and Case Management

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>Case management is the primary way for providing support to individuals and families across the community services

...
$480 Limited GST free / $440
Effective Casework and Case Management

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>Case management is the primary way for providing support to individuals and families across the community services

...
$480 Limited GST free / $440
Effective Casework and Case Management

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>Case management is the primary way for providing support to individuals and families across the community services

...

If there isn't a class to suit you, please the waiting list.

Accidental Counsellor: 2 Day CCWT Workshop

Workers who are not employed as counsellors often find themselves placed in an impromptu counselling role as a result of issues or requests for help that arise from contact with clients in their workplace setting. They feel they can’t refuse to help, but how do they respond? Without the clarity and assurance that comes from professional support, resources, training and experience, or even a clear mandate to ‘do counselling’, the accidental counsellor is confronted with a range of... [More]
$480 Limited GST free / $440
Accidental Counsellor: 2 Day CCWT Workshop

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>Workers who are not employed as counsellors often find themselves placed in an impromptu counselling role as a

...
$480 Limited GST free / $440
Accidental Counsellor: 2 Day CCWT Workshop

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>Workers who are not employed as counsellors often find themselves placed in an impromptu counselling role as a

...
$480 Limited GST free / $440
Accidental Counsellor: 2 Day CCWT Workshop

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>Workers who are not employed as counsellors often find themselves placed in an impromptu counselling role as a

...
$480 Limited GST free / $440
Accidental Counsellor: 2 Day CCWT Workshop

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>Workers who are not employed as counsellors often find themselves placed in an impromptu counselling role as a

...

Show full classes

If there isn't a class to suit you, please the waiting list.

CHC52015 Diploma of Community Services RPL Workshop

Demonstrate your skills and knowledge in an interactive environment and gain the CHC52015 Diploma of Community Services. What is an RPL workshop? In the RPL process you demonstrate that you already have the skills and knowledge outlined in the requirements of a qualification or set of units, and are granted the qualification as a result of this. CCWT uses a workshop approach to RPL. In the workshop you will take part in group discussions, group projects, role plays, case scenarios... [More]
Assessments are made against units of competency from the Diploma of Community Services CHC52015.
  • Facilitate workplace debriefing and support processes (CHCMGT005)
  • Develop workplace communication strategies (CHCCOM003)
  • Manage work health and safety (HLTWHS004)
  • Reflect on and improve own professional practice (CHCPRP003)
  • Develop and implement service programs (CHCCCS007)
  • Manage legal and ethical compliance (CHCLEG003)
  • Manage and promote diversity (CHCDIV003)
  • Analyse impacts of sociological factors on clients in community work and services (CHCDEV002)
  • Provide case management supervision (CHCCSM006)
  • Confirm client developmental status (CHCDEV001)
  • Coordinate complex case requirements (CHCCSM004)
  • Implement community development strategies (CHCCDE011)
  • Develop, facilitate and review all aspects of case management (CHCCSM005)
  • Identify and respond to children and young people at risk (CHCPRT001)
  • Assess co-existing needs (CHCCCS004)
  • Implement trauma informed care (CHCMHS013)
  • Undertake case management in a child protection framework (CHCCSM007)
  • Establish and confirm the counselling relationship (CHCCSL001)
  • Work collaboratively to maintain an environment safe for children and young people (CHCPRT003)
CHC52015 Diploma of Community Services RPL Workshop

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>Demonstrate your skills and knowledge in an interactive environment and gain the CHC52015 Diploma of Community

...

If there isn't a class to suit you, please the waiting list.

Understanding and Responding to Domestic Violence

Whether you are working in a service focused on DV or not, DV is so prevalent anyone working in the social welfare, children’s, health and education sectors need to be able to identify DV, understand the dynamics, the potential impacts, the safety, legal and support systems and be able utilise good practice and safe responses to individuals and families. Learning Outcomes: Identify DV, and screening tool Understand the dynamics Understand potential impacts Identify the safety,... [More]
$240 Limited GST free / $220
Understanding and Responding to Domestic Violence

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>Whether you are working in a service focused on DV or not, DV is so prevalent anyone working in the social welfare

...
$240 Limited GST free / $220
Understanding and Responding to Domestic Violence

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>Whether you are working in a service focused on DV or not, DV is so prevalent anyone working in the social welfare

...

If there isn't a class to suit you, please the waiting list.

What’s Up with My Mob? Understanding the Impact of Transgenerational Trauma on Aboriginal Peoples

This workshop aims to challenge and test past perceptions of Aboriginal Peoples and their culture and will encourage participants to develop a more respectful understanding of Aboriginal clients, work mates and society in general. This workshop will address cultural realities in order to improve service delivery to Aboriginal clients and co-workers. The consolidated trauma of transgenerational trauma, lateral violence and cultural loads impact on all Aboriginal families and may... [More]
$240 Limited GST free / $220
What’s Up with My Mob? Understanding the Impact of Transgenerational Trauma on Aboriginal Peoples

<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>This workshop aims to challenge and test past perceptions of Aboriginal Peoples and their culture and will

...

If there isn't a class to suit you, please the waiting list.

Show more courses