This qualification equips you to work with children and young people in residential and non-residential settings. The core units focus on child protection, case management and responding to the needs of your client. This may include carrying out activities related to improving a child or young person's physical or emotional wellbeing. Trauma informed practice underpins all of the skills taught in this qualification.
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Assessments are made against units of competency from the Diploma of Child, Youth and Family Intervention CHC50313.
Develop, facilitate and review all aspects of case management (CHCCSM005)
Undertake and implement planning with at-risk children and young people and their families (CHCPRT012)
Facilitate workplace debriefing and support processes (CHCMGT005)
Reflect on and improve own professional practice (CHCPRP003)
Build professional practice and sectoral expertise (CHCPRT006)
Work effectively in trauma informed care (CHCMHS007)
Develop workplace communication strategies (CHCCOM003)
Work with people with mental health issues (CHCMHS001)
Promote Aboriginal and/or Torres Strait Islander cultural safety (CHCDIV002)
Work with children and young people with complex trauma and attachment issues and needs (CHCPRT010)
Work effectively in child protection to support children, young people and families (CHCPRT004)
Develop and maintain networks and collaborative partnerships (CHCPRP001)
Diploma of Child Youth and Family Intervention CHC50313
This qualification equips you to work with children and young people in residential and non-residential settings. The core units focus on child protection, case management and responding to the needs
Effective assessment and referral is essential for positive client outcomes. Discover what it takes to make an assessment that is accurate, authentic and person-centred. Build skills in referring in a way that reflects client needs and maximises the likelihood of successful engagement with the new service. This course consists of a written distance package and other supporting resources. When you enrol into this course you will be given access directly to the material. The cost...
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$250Limited
inc GST
Assessment and Referral Skills
<p>Effective assessment and referral is essential for positive client outcomes. <br/>Discover what it takes to make an assessment that is accurate, authentic and person-centred. Build skills in
It’s fair to say that most of us do not enjoy having difficult conversations. We either avoid them entirely – resulting in us feeling unacknowledged and frustrated, or we go charging in like a bull in a china shop – resulting in increased tension and conflict. Whilst both of these approaches are common, neither response is likely to result in successful outcomes. This course will build your knowledge and skills in having uncomfortable conversations that are honest, respectful and...
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$250Limited
GST free
Uncomfortable Conversations: How to Talk about the Elephant in the Room
<p>It’s fair to say that most of us do not enjoy having difficult conversations. We either avoid them entirely – resulting in us feeling unacknowledged and frustrated, or we go charging in like a bull
Uncomfortable Conversations: How to Talk about the Elephant in the Room
<p>It’s fair to say that most of us do not enjoy having difficult conversations. We either avoid them entirely – resulting in us feeling unacknowledged and frustrated, or we go charging in like a bull
This is an insightful, learner-focused workshop on aggression management and how to de-escalate aggressive clients. The focus is on triggers, identifying signs of aggression, verbal techniques to manage aggression and strategies to interrupt escalations. If you are in a customer service environment where your staff encounter aggression this training will significantly enhance your responses to challenging clients. The trainer, David Bradford, is a Criminologist with 20 years’...
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$250Limited
GST free
Client Aggression
This is an insightful, learner-focused workshop on aggression management and how to de-escalate aggressive clients. The focus is on triggers, identifying signs of aggression, verbal techniques to
This is an insightful, learner-focused workshop on aggression management and how to de-escalate aggressive clients. The focus is on triggers, identifying signs of aggression, verbal techniques to
This workshop provides community sector workers with an understanding of the Residential Tenancies Act and strategies to work with their clients when they are impacted by this Act. It is delivered by the NSW Tenants Union - the experts in this type of work. The workshop covers: Overview of the Residential Tenancies Act Residential tenancy agreement Bond Rights and responsibilities Introduction to Tenancy Advice and Advocacy Services (TAAS) Social Housing DCJ Housing Tenancy...
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$200Limited
GST free
Tenancy Law for Non-Lawyers
<p>This workshop provides community sector workers with an understanding of the Residential Tenancies Act and strategies to work with their clients when they are impacted by this Act. It is delivered
Providing effective services for people who have experienced trauma has been difficult for both practitioners and service users. This has required organisations to consider whether existing systems of care and models of service delivery are indeed effective in supporting trauma survivors or re traumatising. The current political climate, with cuts to funding and increased pressure on resources, coupled with traumatised clients, has resulted in many traumatised service systems and...
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$250Limited
GST free
Applying a Trauma Informed Approach
<p>Providing effective services for people who have experienced trauma has been difficult for both practitioners and service users. This has required organisations to consider whether existing systems
In this 1 day program we examine the origins and causes of conflict, natural responses to conflict and methods of preventing, managing, mitigating and addressing conflict. The learner will examine their own conflict styles and responses to conflict and explore how these have impacted their teams and workplaces. We will provide tools and processes that assist in the development of skilled and confident conflict managers. This program is suitable for those managing conflict in the...
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$250Limited
GST free
Difficult Conversations
In this 1 day program we examine the origins and causes of conflict, natural responses to conflict and methods of preventing, managing, mitigating and addressing conflict. The learner will examine
In this 1 day program we examine the origins and causes of conflict, natural responses to conflict and methods of preventing, managing, mitigating and addressing conflict. The learner will examine
Are you just starting your home visits or have you been home visiting for a long time and want to review/refresh your practice? Either way, Safe Home Visiting will assist you to make your home visits productive and safer. Using realistic case scenarios and participant experiences we will explore and develop good practice policy, procedures and strategies that will help you when you are home visiting clients. We will focus on: Identifying safety issues, determining when it is safe...
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$250Limited
GST free
Safe Home Visiting
<p>Are you just starting your home visits or have you been home visiting for a long time and want to review/refresh your practice? Either way, Safe Home Visiting will assist you to make your home
<p>Are you just starting your home visits or have you been home visiting for a long time and want to review/refresh your practice? Either way, Safe Home Visiting will assist you to make your home
Has your workforce made the paradigm shift of NDIS? Part of this is the need for client-focused 'customer service'. Everyone in your team should be an advertisement for your services, with a combination of skills in sales, marketing, and cultivating customer satisfaction and loyalty. This workshop is for people working at disability agencies but is also relevant to any organisation that works with a reasonable number of clients accessing the NDIS. The trainer for this workshop is...
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$250Limited
GST free
Customer Service for the NDIS
Has your workforce made the paradigm shift of NDIS? Part of this is the need for client-focused 'customer service'. Everyone in your team should be an advertisement for your services, with a
Workers who are not employed as counsellors often find themselves placed in an impromptu counselling role as a result of issues or requests for help that arise from contact with clients in their workplace setting. They feel they can’t refuse to help, but how do they respond? Without the clarity and assurance that comes from professional support, resources, training and experience, or even a clear mandate to ‘do counselling’, the accidental counsellor is confronted with a range of...
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$540Limited
GST free
Accidental Counsellor: 2 Day CCWT Workshop
<p>Workers who are not employed as counsellors often find themselves placed in an impromptu counselling role as a result of issues or requests for help that arise from contact with clients in their
<p>Workers who are not employed as counsellors often find themselves placed in an impromptu counselling role as a result of issues or requests for help that arise from contact with clients in their
