For many years children were viewed as silent witnesses to the trauma which was going on within their homes. Some even considered that children could live in these homes and not be impacted. Research indicates an alarming prevalence of domestic violence in our society and a potentially harmful impact on children. For these reasons it is important for those workers who encounter children in their work roles to have some insight into domestic violence and its impact on children. The...
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$300Limited
GST free
Domestic and Family Violence: Understanding the Impact on Children
<p>For many years children were viewed as silent witnesses to the trauma which was going on within their homes. Some even considered that children could live in these homes and not be impacted.
Domestic and Family Violence: Understanding the Impact on Children
<p>For many years children were viewed as silent witnesses to the trauma which was going on within their homes. Some even considered that children could live in these homes and not be impacted.
The term case management does not align well with current, sector best practice or language. People are not ‘cases’ and the aim of working with clients is no longer to ‘manage them’. Case management practice has evolved considerably in recent years as we have learned about the importance of working in ways that are; strengths-based, client-centred and led and informed by an awareness of trauma. This interactive workshop explores and extends the skills, knowledge, attitudes and...
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$600Limited
GST free
Complex Case Management
<p>The term case management does not align well with current, sector best practice or language. People are not ‘cases’ and the aim of working with clients is no longer to ‘manage them’. </p><p>Case
<p>The term case management does not align well with current, sector best practice or language. People are not ‘cases’ and the aim of working with clients is no longer to ‘manage them’. </p><p>Case
<p>The term case management does not align well with current, sector best practice or language. People are not ‘cases’ and the aim of working with clients is no longer to ‘manage them’. </p><p>Case
<p>The term case management does not align well with current, sector best practice or language. People are not ‘cases’ and the aim of working with clients is no longer to ‘manage them’. </p><p>Case
Workers who are not employed as counsellors often find themselves placed in an impromptu counselling role as a result of issues or requests for help that arise from contact with clients in their workplace setting. They feel they can’t refuse to help, but how do they respond? Without the clarity and assurance that comes from professional support, resources, training and experience, or even a clear mandate to ‘do counselling’, the accidental counsellor is confronted with a range of...
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$600Limited
GST free
Accidental Counsellor: 2 Day CCWT Workshop
<p>Workers who are not employed as counsellors often find themselves placed in an impromptu counselling role as a result of issues or requests for help that arise from contact with clients in their
<p>Workers who are not employed as counsellors often find themselves placed in an impromptu counselling role as a result of issues or requests for help that arise from contact with clients in their
<p>Workers who are not employed as counsellors often find themselves placed in an impromptu counselling role as a result of issues or requests for help that arise from contact with clients in their
Disclosures of sexual violence strike fear into the heart of many clinicians and the most frequent response is to refer to sexual assault experts. Latest estimates however, suggest that one in five Australian women and one in 22 Australian men experience sexual violence after the age of 15 years (Cox, 2016). Such prevalence rates mean that specialist sexual assault services are unable to respond to total demand of people affected by sexual violence. A safe relational space is...
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$300Limited
GST free
Responding Effectively to People who have Experienced Sexual Violence
<p>Disclosures of sexual violence strike fear into the heart of many clinicians and the most frequent response is to refer to sexual assault experts. Latest estimates however, suggest that one in five
Case management is the primary way for providing support to individuals and families across the community services sector. Even workers who do not technically have a case management role benefit from a case management approach to their work and from using case management skills and strategies. Learn the fundamentals of contemporary, strengths-based case management, develop skills including engaging, assessing, planning, facilitating appropriate referrals and working in partnership...
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$600Limited
GST free
Effective Casework and Case Management
<p>Case management is the primary way for providing support to individuals and families across the community services sector. Even workers who do not technically have a case management role benefit
<p>Case management is the primary way for providing support to individuals and families across the community services sector. Even workers who do not technically have a case management role benefit
Working with loss, grief and change is an essential part of client work when supporting clients through challenging times. Grief support can be provided by most people who have had some basic loss and grief support training. This two-day training course will provide you with these essential skills and help you understand the importance of doing active grief work. You will be able to differentiate between the range of general loss experiences humans have to face in their lifetime to...
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$640Limited
GST free
Loss and Grief Work: Practice Essentials
<p>Working with loss, grief and change is an essential part of client work when supporting clients through challenging times. Grief support can be provided by most people who have had some basic loss
This is an insightful, learner-focused workshop on aggression management and how to de-escalate aggressive clients. The focus is on triggers, identifying signs of aggression, verbal techniques to manage aggression and strategies to interrupt escalations. If you are in a customer service environment where your staff encounter aggression this training will significantly enhance your responses to challenging clients. The trainer, David Bradford, is a Criminologist with 20 years’...
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$300Limited
GST free
Client Aggression
This is an insightful, learner-focused workshop on aggression management and how to de-escalate aggressive clients. The focus is on triggers, identifying signs of aggression, verbal techniques to
Providing services to survivors of domestic violence often involves advocating for legal, financial and physical safety. A trauma informed approach requires that workers also attend to advocating for and supporting emotional and psychological safety. In addition, this requires that individual workers and organisations strive for building the resources and capabilities of domestic violence survivors so that they may navigate their own safety and the systems that will support them to...
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$300Limited
GST free
Applying a Trauma Informed Approach when Supporting Adults who have Experienced Domestic Violence
<p>Providing services to survivors of domestic violence often involves advocating for legal, financial and physical safety. A trauma informed approach requires that workers also attend to advocating
Are you just starting your home visits or have you been home visiting for a long time and want to review/refresh your practice? Either way, Safe Home Visiting will assist you to make your home visits productive and safer. Using realistic case scenarios and participant experiences we will explore and develop good practice policy, procedures and strategies that will help you when you are home visiting clients. We will focus on: Identifying safety issues, determining when it is safe...
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$320Limited
GST free
Safe Home Visiting
<p>Are you just starting your home visits or have you been home visiting for a long time and want to review/refresh your practice? Either way, Safe Home Visiting will assist you to make your home
<p>Are you just starting your home visits or have you been home visiting for a long time and want to review/refresh your practice? Either way, Safe Home Visiting will assist you to make your home
<p>Are you just starting your home visits or have you been home visiting for a long time and want to review/refresh your practice? Either way, Safe Home Visiting will assist you to make your home
Effective case-notes, file-notes, client reports and operational documents are fundamental tools for workers and organisations to keep track of and communicate about what’s happening with clients and programs. They are part of the basis of decision-making about clients. Most importantly, if anything goes wrong, they may be called as evidence in reviews or legal proceedings. This workshop will provide you with structured ways to ensure that your case-notes and documentation are...
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$320Limited
GST free
Writing Case-notes and Documentation
<p>Effective case-notes, file-notes, client reports and operational documents are fundamental tools for workers and organisations to keep track of and communicate about what’s happening with clients
<p>Effective case-notes, file-notes, client reports and operational documents are fundamental tools for workers and organisations to keep track of and communicate about what’s happening with clients
<p>Effective case-notes, file-notes, client reports and operational documents are fundamental tools for workers and organisations to keep track of and communicate about what’s happening with clients
<p>Effective case-notes, file-notes, client reports and operational documents are fundamental tools for workers and organisations to keep track of and communicate about what’s happening with clients
