Please note: This course is only available via credit card payment at the time of registration. This course does not contain learning activities. Only register for this course if you have completed the Assessment and Referral Skills face to face workshop or self paced guide.
[More]
Assessments are made against units of competency from the Diploma of Community Services CHC52015.
<p>Please note: This course is only available via credit card payment at the time of registration.</p><p>This course does not contain learning activities. Only register for this course if you have
Please note: This course is only available via credit card payment at the time of registration. This course outlines how to respond to clients with a range of needs, using person-centred work practices. It provides information on the impact of a range of typical issues experienced by clients, and the legal and ethical work considerations of client work. Who should attend? People who work directly with clients
[More]
Assessments are made against units of competency from the Certificate IV in Child, Youth and Family Intervention CHC40313.
<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>Please note: This course is only available via credit card payment at the time of registration.</p><p>This course
For many years children were viewed as silent witnesses to the trauma which was going on within their homes. Some even considered that children could live in these homes and not be impacted. Research indicates an alarming prevalence of domestic violence in our society and a potentially harmful impact on children. For these reasons it is important for those workers who encounter children in their work roles to have some insight into domestic violence and its impact on children. The...
[More]
$270Limited
GST free
Domestic and Family Violence: Understanding the Impact on Children
<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>For many years children were viewed as silent witnesses to the trauma which was going on within their homes. Some
The term case management does not align well with current, sector best practice or language. People are not ‘cases’ and the aim of working with clients is no longer to ‘manage them’. Case management practice has evolved considerably in recent years as we have learned about the importance of working in ways that are; strengths-based, client-centred and led and informed by an awareness of trauma. This interactive workshop explores and extends the skills, knowledge, attitudes and...
[More]
$540Limited
GST free
Complex Case Management
<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>The term case management does not align well with current, sector best practice or language. People are not ‘cases
<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>The term case management does not align well with current, sector best practice or language. People are not ‘cases
Effective case-notes, file-notes, client reports and operational documents are fundamental tools for workers and organisations to keep track of and communicate about what’s happening with clients and programs. They are part of the basis of decision-making about clients. Most importantly, if anything goes wrong, they may be called as evidence in reviews or legal proceedings. This workshop will provide you with structured ways to ensure that your case-notes and documentation are...
[More]
$270Limited
GST free
Writing Case-notes and Documentation
<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>Effective case-notes, file-notes, client reports and operational documents are fundamental tools for workers and
Case management is the primary way for providing support to individuals and families across the community services sector. Even workers who do not technically have a case management role benefit from a case management approach to their work and from using case management skills and strategies. Learn the fundamentals of contemporary, strengths-based case management, develop skills including engaging, assessing, planning, facilitating appropriate referrals and working in partnership...
[More]
$540Limited
GST free
Effective Casework and Case Management
<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>Case management is the primary way for providing support to individuals and families across the community services
<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>Case management is the primary way for providing support to individuals and families across the community services
Workers who are not employed as counsellors often find themselves placed in an impromptu counselling role as a result of issues or requests for help that arise from contact with clients in their workplace setting. They feel they can’t refuse to help, but how do they respond? Without the clarity and assurance that comes from professional support, resources, training and experience, or even a clear mandate to ‘do counselling’, the accidental counsellor is confronted with a range of...
[More]
$540Limited
GST free
Accidental Counsellor: 2 Day CCWT Workshop
<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>Workers who are not employed as counsellors often find themselves placed in an impromptu counselling role as a
It’s fair to say that most of us do not enjoy having difficult conversations. We either avoid them entirely – resulting in us feeling unacknowledged and frustrated, or we go charging in like a bull in a china shop – resulting in increased tension and conflict. Whilst both of these approaches are common, neither response is likely to result in successful outcomes. This course will build your knowledge and skills in having uncomfortable conversations that are honest, respectful and...
[More]
$270Limited
GST free
Uncomfortable Conversations: How to Talk about the Elephant in the Room
<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>It’s fair to say that most of us do not enjoy having difficult conversations. We either avoid them entirely –
Providing effective services for people who have experienced trauma has been difficult for both practitioners and service users. This has required organisations to consider whether existing systems of care and models of service delivery are indeed effective in supporting trauma survivors or re traumatising. The current political climate, with cuts to funding and increased pressure on resources, coupled with traumatised clients, has resulted in many traumatised service systems and...
[More]
$270Limited
GST free
Applying a Trauma Informed Approach
<p>{image name:“AASW CPD Endorsed Logo” align:“right” width:“100” height:“100”}</p><p>Providing effective services for people who have experienced trauma has been difficult for both practitioners and
