Clients and the Community - Association of Childrens Welfare Agencies ACWA

Diploma of Child Youth and Family Intervention CHC50313

This qualification equips you to work with children and young people in residential and non-residential settings. The core units focus on child protection, case management and responding to the needs of your client. This may include carrying out activities related to improving a child or young person's physical or emotional wellbeing. Trauma informed practice underpins all of the skills taught in this qualification. [More]

Assessments are made against units of competency from the Diploma of Child, Youth and Family Intervention CHC50313.

Develop, facilitate and review all aspects of case management (CHCCSM005)
Undertake and implement planning with at-risk children and young people and their families (CHCPRT012)
Facilitate workplace debriefing and support processes (CHCMGT005)
Reflect on and improve own professional practice (CHCPRP003)
Build professional practice and sectoral expertise (CHCPRT006)
Work effectively in trauma informed care (CHCMHS007)
Develop workplace communication strategies (CHCCOM003)
Work with people with mental health issues (CHCMHS001)
Promote Aboriginal and/or Torres Strait Islander cultural safety (CHCDIV002)
Respond to client needs (CHCCCS016)
Assess co-existing needs (CHCCCS004)
Analyse client information for service planning and delivery (CHCDEV003)
Work with diverse people (CHCDIV001)
Work with children and young people with complex trauma and attachment issues and needs (CHCPRT010)
Work effectively in child protection to support children, young people and families (CHCPRT004)
Develop and maintain networks and collaborative partnerships (CHCPRP001)

Diploma of Child Youth and Family Intervention CHC50313

Self paced
Approximately 800 hours

Venue TBA

If there isn't a class to suit you, please the waiting list.

Assessment and Referral Skills

Effective assessment and referral is essential for positive client outcomes. Discover what it takes to make an assessment that is accurate, authentic and person-centred. Build skills in referring in a way that reflects client needs and maximises the likelihood of successful engagement with the new service. This course consists of a written distance package and other supporting resources. When you enrol into this course you will be given access directly to the material. The cost... [More]

Assessment and Referral Skills

Self paced
Approximately 40 hours

Venue TBA

Yasmin Stein

If there isn't a class to suit you, please the waiting list.

Accidental Counsellor: 2 Day CCWT Workshop

Workers who are not employed as counsellors often find themselves placed in an impromptu counselling role as a result of issues or requests for help that arise from contact with clients in their workplace setting. They feel they can’t refuse to help, but how do they respond? Without the clarity and assurance that comes from professional support, resources, training and experience, or even a clear mandate to ‘do counselling’, the accidental counsellor is confronted with a range of... [More]

This course has no current classes. Please the waiting list.

Managing Challenging Behaviours

Diploma of Community Services RPL Workshop CHC52015

This workshop is one part of a process to obtain your Diploma of Community Services through recogntion of prior learning (RPL). This is for people with at least two years experience in a leadership or management role. What is an RPL workshop? In the RPL process you demonstrate that you already have the skills and knowledge outlined in the requirements of a qualification or set of units, and are granted the qualification as a result of this. CCWT uses a workshop approach to RPL. In... [More]

Assessments are made against units of competency from the Diploma of Community Services CHC52015.

Facilitate workplace debriefing and support processes (CHCMGT005)
Develop workplace communication strategies (CHCCOM003)
Manage work health and safety (HLTWHS004)
Reflect on and improve own professional practice (CHCPRP003)
Develop and implement service programs (CHCCCS007)
Manage legal and ethical compliance (CHCLEG003)
Manage and promote diversity (CHCDIV003)
Analyse impacts of sociological factors on clients in community work and services (CHCDEV002)
Provide case management supervision (CHCCSM006)
Confirm client developmental status (CHCDEV001)
Coordinate complex case requirements (CHCCSM004)
Implement community development strategies (CHCCDE011)
Develop, facilitate and review all aspects of case management (CHCCSM005)
Identify and respond to children and young people at risk (CHCPRT001)
Assess co-existing needs (CHCCCS004)
Implement trauma informed care (CHCMHS013)
Undertake case management in a child protection framework (CHCCSM007)
Establish and confirm the counselling relationship (CHCCSL001)
Work collaboratively to maintain an environment safe for children and young people (CHCPRT003)

Uncomfortable Conversations: How to Talk about the Elephant in the Room

It’s fair to say that most of us do not enjoy having difficult conversations. We either avoid them entirely – resulting in us feeling unacknowledged and frustrated, or we go charging in like a bull in a china shop – resulting in increased tension and conflict. Whilst both of these approaches are common, neither response is likely to result in successful outcomes. This course will build your knowledge and skills in having uncomfortable conversations that are honest, respectful and... [More]

This course has no current classes. Please the waiting list.

Acts of Resistance, Acts of Reclaiming: Using Narrative Therapy when Working with People who have been Subjected to Sexual Assault

Hearing stories of sexual assault can be challenging, particularly when this is regularly part of the work. Workers may get weighed down by the stories, and may hold worries about retraumatising clients during the counselling, health check or court preparation process. While primarily focusing on counselling, this workshop will support workers in a variety of fields when responding to the impact of sexual assault. It draws on the theory and practices of Narrative Therapy to... [More]

This course has no current classes. Please the waiting list.

Applying a Trauma Informed Approach when Supporting Adults who have Experienced Domestic Violence

Providing services to survivors of domestic violence often involves advocating for legal, financial and physical safety. A trauma informed approach requires that workers also attend to advocating for and supporting emotional and psychological safety. In addition, this requires that individual workers and organisations strive for building the resources and capabilities of domestic violence survivors so that they may navigate their own safety and the systems that will support them to... [More]

This course has no current classes. Please the waiting list.

Client Aggression

This is an insightful, learner-focused workshop on aggression management and how to de-escalate aggressive clients. The focus is on triggers, identifying signs of aggression, verbal techniques to manage aggression and strategies to interrupt escalations. If you are in a customer service environment where your staff encounter aggression this training will significantly enhance your responses to challenging clients. The trainer, David Bradford, is a Criminologist with 20 years’... [More]

This course has no current classes. Please the waiting list.

Managing Aggressive and Violent Behaviour

This workshop will enable you to understand the factors that may lead to the aggressive and violent behaviour of clients. It will outline appropriate violence prevention, defusion and post trauma support techniques and enable you to formulate and implement effective strategies for change to make your workplace safer for you and your clients. The workshop will cover: self-awareness and management skills, knowledge of causes (triggers) and types of violence, intervention skills,... [More]

This course has no current classes. Please the waiting list.

Applying a Trauma Informed Approach

Providing effective services for people who have experienced trauma has been difficult for both practitioners and service users. This has required organisations to consider whether existing systems of care and models of service delivery are indeed effective in supporting trauma survivors or re traumatising. The current political climate, with cuts to funding and increased pressure on resources, coupled with traumatised clients, has resulted in many traumatised service systems and... [More]

This course has no current classes. Please the waiting list.