This workshop will enable you to understand the factors that may lead to the aggressive and violent behaviour of clients. It will outline appropriate violence prevention, defusion and post trauma support techniques and enable you to formulate and implement effective strategies for change to make your workplace safer for you and your clients. The workshop will cover: self-awareness and management skills, knowledge of causes (triggers) and types of violence, intervention skills,...
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$360Limited
GST free
Managing Aggressive and Violent Behaviour: 1 day
<p>This workshop will enable you to understand the factors that may lead to the aggressive and violent behaviour of clients. It will outline appropriate violence prevention, defusion and post trauma
This nationally recognised qualification is for those who are managers/supervisors in community sector organisations.Our RPL workshop and materials are designed for the community sector and delivered by experienced community sector trainers. We are also here to support you through this great journey. There are twelve (12) units of competency needed to complete your Diploma of Leadership and Management. In the RPL Get Recognised workshop you will undertake 10 units, including the 6...
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Assessments are made against units of competency from the Diploma of Leadership and Management BSB50420.
Lead and manage effective workplace relationships (BSBLDR523)
Manage personal and professional development (BSBPEF501)
Facilitate workplace debriefing and support processes (CHCMGT005)
Develop and use emotional intelligence (BSBPEF502)
Diploma of Leadership and Management RPL workshop BSB50420
<p>This nationally recognised qualification is for those who are managers/supervisors in community sector organisations.Our RPL workshop and materials are designed for the community sector and
“Providing your staff with an opportunity to build their capacity in a safe non-judgemental reflective space, to introduce diversity of perspective, and learn from others”. Led by our recognised Consultant and Child Protection Specialist – Eleonora De Michele What is CCWT Group Coaching? Group coaching is a facilitator-led type of coaching where a coach works with a group of people simultaneously. The coach facilitates a group conversation and provides guidance, support, and...
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$1,500Limited
GST free
Group Coaching
<p>“Providing your staff with an opportunity to build their capacity in a safe non-judgemental reflective space, to introduce diversity of perspective, and learn from others”.</p>
This two day workshop is for mandatory reporters. You are a mandatory reporter if in your professional work you: Deliver services (health care, welfare, education, children’s services, residential services, or law enforcement), wholly or partly to children; Supervise staff who wholly or partly deliver these services to children; Persons in religious ministry or persons providing religion-based activities to children (e.g. minister of religion, priest, deacon, pastor, rabbi,...
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Assessments are made against units of competency from the Certificate IV in Community Services CHC42015.
Identify and respond to children and young people at risk (CHCPRT001)
$700Limited
GST free
Child Protection – Identify and Respond to Children and Young People at Risk
<p>This two day workshop is for mandatory reporters. You are a mandatory reporter if in your professional work you:</p><ul><li>Deliver services (health care, welfare, education, children’s services,
Child Protection – Identify and Respond to Children and Young People at Risk
<p>This two day workshop is for mandatory reporters. You are a mandatory reporter if in your professional work you:</p><ul><li>Deliver services (health care, welfare, education, children’s services,
Providing services to survivors of domestic violence often involves advocating for legal, financial and physical safety. A trauma informed approach requires that workers also attend to advocating for and supporting emotional and psychological safety. In addition, this requires that individual workers and organisations strive for building the resources and capabilities of domestic violence survivors so that they may navigate their own safety and the systems that will support them to...
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$360Limited
GST free
Applying a Trauma Informed Approach when Supporting Adults who have Experienced Domestic Violence
<p>Providing services to survivors of domestic violence often involves advocating for legal, financial and physical safety. A trauma informed approach requires that workers also attend to advocating
This workshop will be an engaging, accessible, fun and thoughtful introduction to the philosophies and the practices of narrative therapy. You will experience a combination of lecture, case material, written documents, and practical exercises that you will be able to use immediately in your work. There will be opportunities for you to experiment with some of the practices of Narrative Therapy and consider how they can be applied to your work contexts. This workshop will feature a...
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$360Limited
GST free
Introduction to Narrative Therapy
<p>This workshop will be an engaging, accessible, fun and thoughtful introduction to the philosophies and the practices of narrative therapy. You will experience a combination of lecture, case
Case management is the primary way for providing support to individuals and families across the community services sector. Even workers who do not technically have a case management role benefit from a case management approach to their work and from using case management skills and strategies. Learn the fundamentals of contemporary, strengths-based case management, develop skills including engaging, assessing, planning, facilitating appropriate referrals and working in partnership...
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$680Limited
GST free
Effective Casework and Case Management
<p>Case management is the primary way for providing support to individuals and families across the community services sector. Even workers who do not technically have a case management role benefit
Being a manager can be stressful and demanding. The roles and responsibilities of a manager in the not-for-profit sector require resilience and the ability to cope with change. There is pressure to perform at a high level, often without adequate staffing and resource levels. Boards, funding bodies, staff, referral agencies and clients jostle for instant and urgent attention. The nature of client issues and the stresses they bring add extra pressure to the manager’s responsibilities...
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$360Limited
GST free
Building Resilience, Wellbeing & Vicarious Trauma for Managers
<p>Being a manager can be stressful and demanding. The roles and responsibilities of a manager in the not-for-profit sector require resilience and the ability to cope with change. There is pressure to
As a new manager or coordinator you are now responsible for ensuring that organisational goals and outcomes are achieved. This two day workshop provides you with a range of skills and tools to draw on in your role. The course starts with the theory and practice of supervision, which is an important tool for new managers and coordinators. This leads on to specific communication skills such as providing feedback and exploring conflict management at a team level. Planning and...
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$680Limited
GST free
New Managers and Coordinators
<p>As a new manager or coordinator you are now responsible for ensuring that organisational goals and outcomes are achieved. This two day workshop provides you with a range of skills and tools to draw
Healthy professional and personal boundaries are essential to ensure that you and your clients are safe and respected. However, in the current community services environment with many demands, professional boundaries can be blurred. Come and join us to explore physical, mental and emotional personal boundaries. You will also learn about people who don’t like hearing ‘no’ and try to manipulate you to say ‘yes’. When exploring boundaries in the workplace, you will look at clear...
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$360Limited
GST free
Navigating Professional and Personal Boundaries in Community Services
<p>Healthy professional and personal boundaries are essential to ensure that you and your clients are safe and respected. However, in the current community services environment with many demands,
