Effective communication is cornerstone to the work we do with people. We often focus on our verbal and non-verbal skills, however putting information we have gathered down on paper is a skill in itself. We need to ensure our writing is inclusive, relevant, appropriate, to the point, respectful and written in a way that people from different backgrounds can read. In this one-day course we will look at: The 7 C’s of Communication First person language The power of language Spelling,...
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$390Limited
GST free
Writing in Practice
<p>Effective communication is cornerstone to the work we do with people. We often focus on our verbal and non-verbal skills, however putting information we have gathered down on paper is a skill in
<p>Effective communication is cornerstone to the work we do with people. We often focus on our verbal and non-verbal skills, however putting information we have gathered down on paper is a skill in
Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork, bring together the range of capabilities in the team, and promote collaborative problem solving. This workshop provides a framework for you to identify current strengths and to plan for areas of teamwork that need development. We will trial a range of resources and tools that you can then...
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$690Limited
GST free
Team Leadership
<p>Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork,
<p>Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork,
The term case management does not align well with current, sector best practice or language. People are not ‘cases’ and the aim of working with clients is no longer to ‘manage them’. Case management practice has evolved considerably in recent years as we have learned about the importance of working in ways that are; strengths-based, client-centred and led and informed by an awareness of trauma. This interactive workshop explores and extends the skills, knowledge, attitudes and...
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$690Limited
GST free
Complex Case Management
<p>The term case management does not align well with current, sector best practice or language. People are not ‘cases’ and the aim of working with clients is no longer to ‘manage them’. </p><p>Case
<p>The term case management does not align well with current, sector best practice or language. People are not ‘cases’ and the aim of working with clients is no longer to ‘manage them’. </p><p>Case
Are you working with clients who are experiencing negative impacts from gambling? This course, presented in conjunction with the Office of Responsible Gambling is a 3.5 hour workshop on Gambling Harm Minimisation, which will provide you with strategies for working with these clients. The workshop is targeted at social workers, counsellors and other community sector workers. This course is accredited by the Association of Community Workers Australia as 3.5 CPD hours. Learning...
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$125Limited
GST free
Gambling Harm Minimisation
<p>Are you working with clients who are experiencing negative impacts from gambling?</p><p>This course, presented in conjunction with the Office of Responsible Gambling is a 3.5 hour workshop on
<p>Are you working with clients who are experiencing negative impacts from gambling?</p><p>This course, presented in conjunction with the Office of Responsible Gambling is a 3.5 hour workshop on
<p>Are you working with clients who are experiencing negative impacts from gambling?</p><p>This course, presented in conjunction with the Office of Responsible Gambling is a 3.5 hour workshop on
<p>Are you working with clients who are experiencing negative impacts from gambling?</p><p>This course, presented in conjunction with the Office of Responsible Gambling is a 3.5 hour workshop on
Engaging in a supervisory, support, peer, mentoring, consulting or overseeing role with others reflects one’s knowledge, experience and position. These roles are both rewarding and challenging. Rewards come in the form of being able to directly assist others in achieving their goals and overcoming their challenges. Challenges come in the form of knowledge base, ethical and practice dilemmas. Supporting and growing the competence of workers who engage in direct client service roles...
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$370Limited
GST free
Clinical Supervision: Models and Methods
<p>Engaging in a supervisory, support, peer, mentoring, consulting or overseeing role with others reflects one’s knowledge, experience and position. </p><p>These roles are both rewarding and
Dialectical Behaviour Therapy (DBT) is an effective treatment for borderline personality disorder, suicide, para-suicide and self-harm. The treatment results in decreased suicidal and other self harm behaviour, improvement in global functioning, better retention in therapy, as well as a reduction in hospital admissions and length of hospital stay. DBT has been effectively adapted for use with adolescents, alcohol and other drug disorders and some eating disorders. Introduction to...
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$690Limited
GST free
Dialectical Behaviour Therapy: Part A
<p>Dialectical Behaviour Therapy (DBT) is an effective treatment for borderline personality disorder, suicide, para-suicide and self-harm. The treatment results in decreased suicidal and other self
This is an advanced level workshop that assumes that participants have a foundational knowledge of the dynamics of Family and Domestic Violence, neurobiology of traumatic stress, and the implications of Family and Domestic Violence on the development of attachment security. Supporting children, young people and their families who have experienced family and domestic violence is complex and requires a sound understanding of traumatic stress, neurobiology and the impacts of living in...
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$370Limited
GST free
Working with Children and Young People Affected by Family and Domestic Violence
<p>This is an advanced level workshop that assumes that participants have a foundational knowledge of the dynamics of Family and Domestic Violence, neurobiology of traumatic stress, and the
Hoarding and Squalor is on the increase. It is estimated that there may be as many as 600,000 Australians living in clutter or severe domestic Squalor. This equates to 2.6% of the population. For the most part, workers stumble across these situations when assisting consumers with other issues, and struggle to understand how to work with and support consumers in this area. This training will equip workers to understand Hoarding Disorder (HD) and Severe Domestic Squalor (SDS) by...
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<p>Hoarding and Squalor is on the increase. It is estimated that there may be as many as 600,000 Australians living in clutter or severe domestic Squalor. This equates to 2.6% of the population. For
Case workers can often feel at a loss as to how to best address the complicated needs of children (ages 0 -18) with mental health issues – both diagnosed and undiagnosed - including anxiety, depression, post traumatic stress disorder, attachment disorders, autism, ADHD and conduct disorder. These children frequently have challenging behaviours, have often experienced complex trauma, can have developmental delays and may have parents with their own mental health difficulties....
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$710Limited
GST free
Child Mental Health Toolkit: Assessment, Planning and Case Management for Children and Young People with Mental Health Issues
<p>Case workers can often feel at a loss as to how to best address the complicated needs of children (ages 0 -18) with mental health issues – both diagnosed and undiagnosed - including anxiety,
Workers who are not employed as counsellors often find themselves placed in an impromptu counselling role as a result of issues or requests for help that arise from contact with clients in their workplace setting. They feel they can’t refuse to help, but how do they respond? Without the clarity and assurance that comes from professional support, resources, training and experience, or even a clear mandate to ‘do counselling’, the accidental counsellor is confronted with a range of...
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$690Limited
GST free
Accidental Counsellor: 2 Day CCWT Workshop
<p>Workers who are not employed as counsellors often find themselves placed in an impromptu counselling role as a result of issues or requests for help that arise from contact with clients in their
<p>Workers who are not employed as counsellors often find themselves placed in an impromptu counselling role as a result of issues or requests for help that arise from contact with clients in their
