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Management, Leadership and Governance

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Emotionally Intelligent Leadership

Emotional Intelligence (EI) is a core skill for leaders in the workplace in managing staff, change and conflict. Our ability to effectively lead depends on our ability to recognise and manage our own emotions/triggers and in managing the full range of emotional responses from staff in the workplace. In this workshop you will explore your own EI and develop strategies to; create an emotionally intelligent workplace, capitalise on your strengths and minimise your challenges, to... [More]
$360 Limited GST free
Emotionally Intelligent Leadership

<p>Emotional Intelligence (EI) is a core skill for leaders in the workplace in managing staff, change and conflict. </p><p>Our ability to effectively lead depends on our ability to recognise and

...
$360 Limited GST free
Emotionally Intelligent Leadership

<p>Emotional Intelligence (EI) is a core skill for leaders in the workplace in managing staff, change and conflict. </p><p>Our ability to effectively lead depends on our ability to recognise and

...

If there isn't a class to suit you, please the waiting list.

New Managers and Coordinators

As a new manager or coordinator you are now responsible for ensuring that organisational goals and outcomes are achieved. This two day workshop provides you with a range of skills and tools to draw on in your role. The course starts with the theory and practice of supervision, which is an important tool for new managers and coordinators. This leads on to specific communication skills such as providing feedback and exploring conflict management at a team level. Planning and... [More]
$680 Limited GST free
New Managers and Coordinators

<p>As a new manager or coordinator you are now responsible for ensuring that organisational goals and outcomes are achieved. This two day workshop provides you with a range of skills and tools to draw

...

If there isn't a class to suit you, please the waiting list.

Debriefing Skills

Are you a manager or team leader who supervises client centered staff? How do you debrief staff after a difficult situation or support them through a crisis intervention? How do you ensure your supervision is working for all? It is always a juggling act when we supervise. We need to look after our clients, our staff, our organisation and of course ourselves. This workshop examines the range of methods by which support can be provided, including structured, planned supervision,... [More]
$360 Limited GST free
Debriefing Skills

<p>Are you a manager or team leader who supervises client centered staff?<br/>How do you debrief staff after a difficult situation or support them through a crisis intervention?<br/>How do you ensure

...

If there isn't a class to suit you, please the waiting list.

The 5 Conversations That Drive Performance

The 5 Conversations That Drive Performance Have you ever wondered how to engage, motivate, develop and support your staff for outstanding performance results whilst still creating accountability and building relationships? The 5 Conversations that Drive Performance is based on Gallup’s High-Performance Team Leader program and delivered by a Gallup Accredited Strength Coach.  It will provide you with a framework and understanding to have the conversations that matter for building... [More]
$380 Limited GST free
The 5 Conversations That Drive Performance

<p>The 5 Conversations That Drive Performance</p>

<p>Have you ever wondered how to engage, motivate, develop and support your staff for outstanding performance results whilst still creating

...

If there isn't a class to suit you, please the waiting list.

Building Resilience, Wellbeing & Vicarious Trauma for Staff

The impact of working in an environment that deals with trauma and relies on empathic engagement is developing, and our understanding it has on the individual and their organisation is limited. This course will offer frontline workers, management and organisation a framework for addressing this issue and enhance workplace wellbeing. This workshop: a. Looks at vicarious trauma, its signs and symptoms, and reviews what research is saying to address its effects. b. Will offer a... [More]
$380 Limited GST free
Building Resilience, Wellbeing & Vicarious Trauma for Staff

<p>The impact of working in an environment that deals with trauma and relies on empathic engagement is developing, and our understanding it has on the individual and their organisation is limited.

...

If there isn't a class to suit you, please the waiting list.

Manage People Performance

Want to manage your staff and their workloads more efficiently? Make sure you support your team to get great outcomes for your clients? Work with a staff member to address performance issues? Encourage a positive culture and workplace conditions to get the best out of people? This workshop begins with the development of work plans and the systems needed to monitor work, provide feedback and coaching to staff, to initiate and manage performance support and improvement systems. This... [More]
$700 Limited GST free
Manage People Performance

<p>Want to manage your staff and their workloads more efficiently? Make sure you support your team to get great outcomes for your clients? Work with a staff member to address performance issues?

...

If there isn't a class to suit you, please the waiting list.

Workplace Coaching and Mentoring Strategies

The workplace is increasingly being recognised as the key site for ongoing learning and development, and there is greater emphasis on leaders passing on their knowledge and skills. We can support people’s development through planned, structured processes of coaching and also through more experiential learning processes. Many studies on learning organisations have also noted the potentials from building an environment that supports everyday learning exchanges. We will discuss... [More]

This course has no current classes. Please the waiting list.

Project Management (Assessment Only)

Please note: This course is only available via credit card payment at the time of registration. This course does not contain learning activities. Only register for this course if you have completed the Project Management face to face workshop or self paced guide. [More]
Assessments are made against units of competency from the Diploma of Leadership and Management BSB51915.

This course has no current classes. Please the waiting list.

Manage Risk - WHS for Managers

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This course has no current classes. Please the waiting list.

Masterclass in Supervision Skills

This workshop is for experienced supervisors who wish to review their supervision practice and extend their skills in supervision. The focus of the workshop is on ways to increase the impact of the supervision that we provide. We will draw upon a range of traditions and approaches to facilitate your analysis of supervision issues and to develop strategies. The workshop includes a range of resources that you can continue to use to reflect on your supervision practice, and to review... [More]

This course has no current classes. Please the waiting list.