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Management, Leadership and Governance

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Team Leadership

Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork, bring together the range of capabilities in the team, and promote collaborative problem solving. This workshop provides a framework for you to identify current strengths and to plan for areas of teamwork that need development. We will trial a range of resources and tools that you can then... [More]
$690 Limited GST free
Team Leadership

<p>Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork,

...
$690 Limited GST free
Team Leadership

<p>Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork,

...
$690 Limited GST free
Team Leadership

<p>Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork,

...

If there isn't a class to suit you, please the waiting list.

Supervising Case Management

Quality supervision of case managers ensures quality case management and enables and supports case managers to do their best. Develop a framework, skills and strategies for strengths-based supervision for client-centred, quality and consistent case management practice. Learn how to use supervision to model skilled practice. Learn about: A model of case management supervision Structuring supervision sessions and engaging case managers in supervision Conversations to facilitate... [More]
$690 Limited GST free
Supervising Case Management

<p>Quality supervision of case managers ensures quality case management and enables and supports case managers to do their best. Develop a framework, skills and strategies for strengths-based

...
$690 Limited GST free
Supervising Case Management

<p>Quality supervision of case managers ensures quality case management and enables and supports case managers to do their best. Develop a framework, skills and strategies for strengths-based

...

If there isn't a class to suit you, please the waiting list.

Project Management

Learn strategies and skills to skillfully design, plan, manage or participate in a project from start to finish. Try out a range of project management tools to successfully implement and monitor the project. Learn the fundamentals of a project management framework. Specifically learn: What is different about managing or working in a project than other ongoing parts of your work Project management phases How to design and plan a project well from the beginning How to use project... [More]
$370 Limited GST free
Project Management

<p>Learn strategies and skills to skillfully design, plan, manage or participate in a project from start to finish. Try out a range of project management tools to successfully implement and monitor

...

If there isn't a class to suit you, please the waiting list.

Manage People Performance

Want to manage your staff and their workloads more efficiently? Make sure you support your team to get great outcomes for your clients? Work with a staff member to address performance issues? Encourage a positive culture and workplace conditions to get the best out of people? This workshop begins with the development of work plans and the systems needed to monitor work, provide feedback and coaching to staff, to initiate and manage performance support and improvement systems. This... [More]
$370 Limited GST free
Manage People Performance

<p>Want to manage your staff and their workloads more efficiently? Make sure you support your team to get great outcomes for your clients? Work with a staff member to address performance issues?

...

If there isn't a class to suit you, please the waiting list.

Clinical Supervision: Models and Methods

Engaging in a supervisory, support, peer, mentoring, consulting or overseeing role with others reflects one’s knowledge, experience and position. These roles are both rewarding and challenging. Rewards come in the form of being able to directly assist others in achieving their goals and overcoming their challenges. Challenges come in the form of knowledge base, ethical and practice dilemmas. Supporting and growing the competence of workers who engage in direct client service roles... [More]
$370 Limited GST free
Clinical Supervision: Models and Methods

<p>Engaging in a supervisory, support, peer, mentoring, consulting or overseeing role with others reflects one’s knowledge, experience and position. </p><p>These roles are both rewarding and

...

If there isn't a class to suit you, please the waiting list.

Community Leadership Program

Syntax error in "{image name:“clp\_graduates.jpg”}" There's no image with the name: clp\_graduates.jpg Community Leadership Program "…revolutionised the way I approached leadership and encouraged me to get out of my comfort zone" Now in its 10th successful year, the Community Leadership Program challenges, nurtures and fosters new leaders in the community and human services sectors. More than 130 professionals, from across a diverse range of fields including education, health,... [More]

The 5 Conversations That Drive Performance

The 5 Conversations That Drive Performance Have you ever wondered how to engage, motivate, develop and support your staff for outstanding performance results whilst still creating accountability and building relationships? The 5 Conversations that Drive Performance is based on Gallup’s High-Performance Team Leader program and delivered by a Gallup Accredited Strength Coach.  It will provide you with a framework and understanding to have the conversations that matter for building... [More]

This course has no current classes. Please the waiting list.

Building Resilience, Wellbeing & Vicarious Trauma for Staff

The impact of working in an environment that deals with trauma and relies on empathic engagement is developing, and our understanding it has on the individual and their organisation is limited. This course will offer frontline workers, management and organisation a framework for addressing this issue and enhance workplace wellbeing. This workshop: a. Looks at vicarious trauma, its signs and symptoms, and reviews what research is saying to address its effects. b. Will offer a... [More]

This course has no current classes. Please the waiting list.

Diploma of Leadership and Management BSB50420 RPL program

BSB50420 Diploma of Leadership and Management is a nationally recognised qualification. This Recognition of Prior Learning (RPL) Pathway is designed for experienced leaders and managers in community sector organisations.

Expressions of interest now open for March 2025 intake. Contact the team at training@ccwt.edu.au for more information.

[More]
Assessments are made against units of competency from the Diploma of Leadership and Management BSB50420.
  • Develop and use emotional intelligence (BSBPEF502)
  • Manage team effectiveness (BSBTWK502)
  • Facilitate continuous improvement (BSBSTR502)
  • Manage people performance (BSBLDR522)
  • Manage meetings (BSBTWK503)
  • Develop critical thinking in others (BSBCRT511)
  • Lead difficult conversations (BSBCMM412)
  • Manage personal and professional development (BSBPEF501)
  • Communicate with influence (BSBCMM511)
  • Lead and manage effective workplace relationships (BSBLDR523)
  • Manage business operational plans (BSBOPS502)
  • Facilitate workplace debriefing and support processes (CHCMGT005)