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Writing in Practice

Effective communication is cornerstone to the work we do with people. We often focus on our verbal and non-verbal skills, however putting information we have gathered down on paper is a skill in itself. We need to ensure our writing is inclusive, relevant, appropriate, to the point, respectful and written in a way that people from different backgrounds can read. In this one-day course we will look at: The 7 C’s of Communication First person language The power of language Spelling,... [More]
$360 Limited GST free
Writing in Practice

<p>Effective communication is cornerstone to the work we do with people. We often focus on our verbal and non-verbal skills, however putting information we have gathered down on paper is a skill in

...

If there isn't a class to suit you, please the waiting list.

Clinical Supervision: Models and Methods

Engaging in a supervisory, support, peer, mentoring, consulting or overseeing role with others reflects one’s knowledge, experience and position. These roles are both rewarding and challenging. Rewards come in the form of being able to directly assist others in achieving their goals and overcoming their challenges. Challenges come in the form of knowledge base, ethical and practice dilemmas. Supporting and growing the competence of workers who engage in direct client service roles... [More]
$380 Limited GST free
Clinical Supervision: Models and Methods

<p>Engaging in a supervisory, support, peer, mentoring, consulting or overseeing role with others reflects one’s knowledge, experience and position. </p><p>These roles are both rewarding and

...
$360 Limited GST free
Clinical Supervision: Models and Methods

<p>Engaging in a supervisory, support, peer, mentoring, consulting or overseeing role with others reflects one’s knowledge, experience and position. </p><p>These roles are both rewarding and

...

If there isn't a class to suit you, please the waiting list.

Therapeutic Life Story Work

This introduction to Richard Rose's (2012) Therapeutic Life Story Work (TLSW) model of trauma recovery and healing (TLSW) will support professionals' understanding of the importance of a child knowing their story and how to engage in this process safely when working alongside traumatised children, young people and their families from both individual and community perspective. Attendees will explore the theoretical and evidence base behind using TLSW and how it supports best... [More]
$360 Limited GST free
Therapeutic Life Story Work

<p>This introduction to Richard Rose's (2012) Therapeutic Life Story Work (TLSW) model of trauma recovery and healing (TLSW) will support professionals' understanding of the importance of a child

...
$380 Limited GST free
Therapeutic Life Story Work

<p>This introduction to Richard Rose's (2012) Therapeutic Life Story Work (TLSW) model of trauma recovery and healing (TLSW) will support professionals' understanding of the importance of a child

...

If there isn't a class to suit you, please the waiting list.

Complex Case Management

The term case management does not align well with current, sector best practice or language. People are not ‘cases’ and the aim of working with clients is no longer to ‘manage them’. Case management practice has evolved considerably in recent years as we have learned about the importance of working in ways that are; strengths-based, client-centred and led and informed by an awareness of trauma. This interactive workshop explores and extends the skills, knowledge, attitudes and... [More]
$680 Limited GST free
Complex Case Management

<p>The term case management does not align well with current, sector best practice or language. People are not ‘cases’ and the aim of working with clients is no longer to ‘manage them’. </p><p>Case

...
$700 Limited GST free
Complex Case Management

<p>The term case management does not align well with current, sector best practice or language. People are not ‘cases’ and the aim of working with clients is no longer to ‘manage them’. </p><p>Case

...
$700 Limited GST free
Complex Case Management

<p>The term case management does not align well with current, sector best practice or language. People are not ‘cases’ and the aim of working with clients is no longer to ‘manage them’. </p><p>Case

...
$680 Limited GST free
Complex Case Management

<p>The term case management does not align well with current, sector best practice or language. People are not ‘cases’ and the aim of working with clients is no longer to ‘manage them’. </p><p>Case

...

If there isn't a class to suit you, please the waiting list.

Shared Lives Training Skills

Develop skills and confidence in conducting effective Shared Lives carer training. This three day course is designed for those who haven’t previously delivered carer training. Participants will become familiar with the content of the current 2017 Shared Lives training package for general foster carers and the package for relative/kinship carers. They will also have the opportunity to put newly learnt training skills and nerve-management skills into practice. Completion of this... [More]
$1,000 Limited GST free
Shared Lives Training Skills

<p>Develop skills and confidence in conducting effective Shared Lives carer training. </p><p>This three day course is designed for those who haven’t previously delivered carer training. Participants

...
$1,000 Limited GST free
Shared Lives Training Skills

<p>Develop skills and confidence in conducting effective Shared Lives carer training. </p><p>This three day course is designed for those who haven’t previously delivered carer training. Participants

...
$1,000 Limited GST free
Shared Lives Training Skills

<p>Develop skills and confidence in conducting effective Shared Lives carer training. </p><p>This three day course is designed for those who haven’t previously delivered carer training. Participants

...

If there isn't a class to suit you, please the waiting list.

Window of Tolerance

This 4 hour workshop will introduce you to a practical tool that can be used with clients called the Window of Tolerance. The Window of Tolerance is a model founded in Neuroscience that describes what happens to our nervous system when we find ourselves in stressful or challenging times. You will learn about the Window of Tolerance and how to use it in the context of your client work as a tool for change, and how to teach it to your clients so they can use it to move towards... [More]
$280 Limited GST free
Window of Tolerance

<p>This 4 hour workshop will introduce you to a practical tool that can be used with clients called the Window of Tolerance. The Window of Tolerance is a model founded in Neuroscience that describes

...

If there isn't a class to suit you, please the waiting list.

Supervising Case Management

Quality supervision of case managers ensures quality case management and enables and supports case managers to do their best. Develop a framework, skills and strategies for strengths-based supervision for client-centred, quality and consistent case management practice. Learn how to use supervision to model skilled practice. Learn about: A model of case management supervision Structuring supervision sessions and engaging case managers in supervision Conversations to facilitate... [More]
$700 Limited GST free
Supervising Case Management

<p>Quality supervision of case managers ensures quality case management and enables and supports case managers to do their best. Develop a framework, skills and strategies for strengths-based

...

If there isn't a class to suit you, please the waiting list.

Professional Supervision: How and Why?

When it works well, supervision is a key resource for the professional development of the staff member and for client outcomes. Supervision can be the most important way that people develop practical expertise for their job. However studies suggest that supervision often takes only a ‘quick fix’ approach. This workshop is based on a framework for professional supervision that acknowledges four different functions of supervision: administration, support, development and mediation.... [More]
$680 Limited GST free
Professional Supervision: How and Why?

<p>When it works well, supervision is a key resource for the professional development of the staff member and for client outcomes. Supervision can be the most important way that people develop

...
$680 Limited GST free
Professional Supervision: How and Why?

<p>When it works well, supervision is a key resource for the professional development of the staff member and for client outcomes. Supervision can be the most important way that people develop

...

If there isn't a class to suit you, please the waiting list.

Managing Aggressive and Violent Behaviour: 1 day

This workshop will enable you to understand the factors that may lead to the aggressive and violent behaviour of clients. It will outline appropriate violence prevention, defusion and post trauma support techniques and enable you to formulate and implement effective strategies for change to make your workplace safer for you and your clients. The workshop will cover: self-awareness and management skills, knowledge of causes (triggers) and types of violence, intervention skills,... [More]
$360 Limited GST free
Managing Aggressive and Violent Behaviour: 1 day

<p>This workshop will enable you to understand the factors that may lead to the aggressive and violent behaviour of clients. It will outline appropriate violence prevention, defusion and post trauma

...

Diploma of Leadership and Management RPL workshop BSB50420

This nationally recognised qualification is for those who are managers/supervisors in community sector organisations.Our RPL workshop and materials are designed for the community sector and delivered by experienced community sector trainers. We are also here to support you through this great journey. There are twelve (12) units of competency needed to complete your Diploma of Leadership and Management. In the RPL Get Recognised workshop you will undertake 10 units, including the 6... [More]
Assessments are made against units of competency from the Diploma of Leadership and Management BSB50420.
  • Lead and manage effective workplace relationships (BSBLDR523)
  • Manage personal and professional development (BSBPEF501)
  • Lead difficult conversations (BSBCMM412)
  • Manage meetings (BSBTWK503)
  • Manage people performance (BSBLDR522)
  • Develop critical thinking in others (BSBCRT511)
  • Communicate with influence (BSBCMM511)
  • Facilitate continuous improvement (BSBSTR502)
  • Manage business operational plans (BSBOPS502)
  • Manage team effectiveness (BSBTWK502)
  • Facilitate workplace debriefing and support processes (CHCMGT005)
  • Develop and use emotional intelligence (BSBPEF502)
Diploma of Leadership and Management RPL workshop BSB50420

<p>This nationally recognised qualification is for those who are managers/supervisors in community sector organisations.Our RPL workshop and materials are designed for the community sector and

...

If there isn't a class to suit you, please the waiting list.

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