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Managing Conflict and Difficult Conversations

Managing conflict and having difficult conversations is an inevitable part of life. We often approach these as a ‘problem’, but when handled well, conflict and difficult conversations can be healthy, constructive and positive. For example, they can allow us to communicate our thoughts, feelings and needs in a healthy way, strengthen relationships, and be a springboard for personal and/or professional growth. However, knowing the appropriate approach is a must. This interactive... [More]
$300 Limited GST free
Managing Conflict and Difficult Conversations

<p>Managing conflict and having difficult conversations is an inevitable part of life. We often approach these as a ‘problem’, but when handled well, conflict and difficult conversations can be

...

If there isn't a class to suit you, please the waiting list.

Art and Play Therapy with Children

This one day workshop provides a practical introduction to counselling children using art and play therapy. As toys are children’s words and play is their language, play therapy optimises children’s self-expression and safety in counselling. Learn what play therapy involves and how to maximise success in engagement with and change for children using this method. Case presentations are based on the presenter’s 20 years' of experience with children. Consideration is given to the... [More]
$300 Limited GST free
Art and Play Therapy with Children

<p>This one day workshop provides a practical introduction to counselling children using art and play therapy. As toys are children’s words and play is their language, play therapy optimises children’

...

If there isn't a class to suit you, please the waiting list.

Project Management

Learn strategies and skills to skillfully design, plan, manage or participate in a project from start to finish. Try out a range of project management tools to successfully implement and monitor the project. Learn the fundamentals of a project management framework. Specifically learn: What is different about managing or working in a project than other ongoing parts of your work Project management phases How to design and plan a project well from the beginning How to use project... [More]
$320 Limited GST free
Project Management

<p>Learn strategies and skills to skillfully design, plan, manage or participate in a project from start to finish. Try out a range of project management tools to successfully implement and monitor

...

If there isn't a class to suit you, please the waiting list.

Connecting Families

This 4-day, highly interactive Connecting Families training is an adapted version of Kevin Campbell’s Family Finding, Family Seeing model and is intended as a collection of tools, strategies, and materials to support professionals in their efforts to strengthen broken connections between youth, family, and community.  The Family Finding, Family Seeing model acknowledges the critical importance of parents, relatives, and other caring people within a child or young person’s life; and... [More]
$1,300 Limited GST free
Connecting Families

<p>This 4-day, highly interactive Connecting Families training is an adapted version of Kevin Campbell’s Family Finding, Family Seeing model and is intended as a collection of tools, strategies, and

...

If there isn't a class to suit you, please the waiting list.

Diploma of Community Services RPL Workshop CHC52015

This workshop is one part of a process to obtain your Diploma of Community Services through recogntion of prior learning (RPL). This is for people with at least two years experience in a leadership or management role. What is an RPL workshop? In the RPL process you demonstrate that you already have the skills and knowledge outlined in the requirements of a qualification or set of units, and are granted the qualification as a result of this. CCWT uses a workshop approach to RPL. In... [More]
Assessments are made against units of competency from the Diploma of Community Services CHC52015.
  • Facilitate workplace debriefing and support processes (CHCMGT005)
  • Develop workplace communication strategies (CHCCOM003)
  • Manage work health and safety (HLTWHS004)
  • Reflect on and improve own professional practice (CHCPRP003)
  • Develop and implement service programs (CHCCCS007)
  • Manage legal and ethical compliance (CHCLEG003)
  • Manage and promote diversity (CHCDIV003)
  • Analyse impacts of sociological factors on clients in community work and services (CHCDEV002)
  • Provide case management supervision (CHCCSM006)
  • Confirm client developmental status (CHCDEV001)
  • Coordinate complex case requirements (CHCCSM004)
  • Implement community development strategies (CHCCDE011)
  • Develop, facilitate and review all aspects of case management (CHCCSM005)
  • Identify and respond to children and young people at risk (CHCPRT001)
  • Assess co-existing needs (CHCCCS004)
  • Implement trauma informed care (CHCMHS013)
  • Undertake case management in a child protection framework (CHCCSM007)
  • Establish and confirm the counselling relationship (CHCCSL001)
  • Work collaboratively to maintain an environment safe for children and young people (CHCPRT003)
Diploma of Community Services RPL Workshop CHC52015

<p>This workshop is one part of a process to obtain your Diploma of Community Services through recogntion of prior learning (RPL). This is for people with at least two years experience in a leadership

...

Diploma of Leadership and Management RPL workshop BSB50420

Diploma of Leadership and Management Is the Diploma of Leadership and Management for me? This nationally recognised qualification is for those who are managers/supervisors in community sector organisations. Why through CCWT? Our RPL workshop and materials are designed for the community sector and delivered by experienced community sector trainers. We are also here to support you through this great journey. How many units do I have to do? There are twelve (12) units of competency... [More]
Assessments are made against units of competency from the Diploma of Leadership and Management BSB50420.
  • Lead and manage effective workplace relationships (BSBLDR523)
  • Manage personal and professional development (BSBPEF501)
  • Lead difficult conversations (BSBCMM412)
  • Manage meetings (BSBTWK503)
  • Manage people performance (BSBLDR522)
  • Develop critical thinking in others (BSBCRT511)
  • Communicate with influence (BSBCMM511)
  • Facilitate continuous improvement (BSBSTR502)
  • Manage business operational plans (BSBOPS502)
  • Manage team effectiveness (BSBTWK502)
  • Facilitate workplace debriefing and support processes (CHCMGT005)
  • Develop and use emotional intelligence (BSBPEF502)
Diploma of Leadership and Management RPL workshop BSB50420

<h2 id="DiplomaofLeadershipandManagement">Diploma of Leadership and Management</h2><h3 id="IstheDiplomaofLeadershipandManagementforme">Is the Diploma of Leadership and Management for me?</h3><p>This

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Unpacking the Complexity of Hoarding and Squalor

Hoarding and Squalor is on the increase. It is estimated that there may be as many as 600,000 Australians living in clutter or severe domestic Squalor. This equates to 2.6% of the population. For the most part, workers stumble across these situations when assisting consumers with other issues, and struggle to understand how to work with and support consumers in this area. This training will equip workers to understand Hoarding Disorder (HD) and Severe Domestic Squalor (SDS) by... [More]
$600 Limited GST free
Unpacking the Complexity of Hoarding and Squalor

<p>Hoarding and Squalor is on the increase. It is estimated that there may be as many as 600,000 Australians living in clutter or severe domestic Squalor. This equates to 2.6% of the population. For

...
$640 Limited GST free
Unpacking the Complexity of Hoarding and Squalor

<p>Hoarding and Squalor is on the increase. It is estimated that there may be as many as 600,000 Australians living in clutter or severe domestic Squalor. This equates to 2.6% of the population. For

...

If there isn't a class to suit you, please the waiting list.

Emotionally Intelligent Leadership

Emotional Intelligence (EI) is a core skill for leaders in the workplace in managing staff, change and conflict. Our ability to effectively lead depends on our ability to recognise and manage our own emotions/triggers and in managing the full range of emotional responses from staff in the workplace. In this workshop you will explore your own EI and develop strategies to; create an emotionally intelligent workplace, capitalise on your strengths and minimise your challenges, to... [More]
$320 Limited GST free
Emotionally Intelligent Leadership

<p>Emotional Intelligence (EI) is a core skill for leaders in the workplace in managing staff, change and conflict. </p><p>Our ability to effectively lead depends on our ability to recognise and

...
$300 Limited GST free
Emotionally Intelligent Leadership

<p>Emotional Intelligence (EI) is a core skill for leaders in the workplace in managing staff, change and conflict. </p><p>Our ability to effectively lead depends on our ability to recognise and

...

If there isn't a class to suit you, please the waiting list.

Manage People Performance

Want to manage your staff and their workloads more efficiently? Make sure you support your team to get great outcomes for your clients? Work with a staff member to address performance issues? Encourage a positive culture and workplace conditions to get the best out of people? This workshop begins with the development of work plans and the systems needed to monitor work, provide feedback and coaching to staff, to initiate and manage performance support and improvement systems. This... [More]
$640 Limited GST free
Manage People Performance

<p>Want to manage your staff and their workloads more efficiently? Make sure you support your team to get great outcomes for your clients? Work with a staff member to address performance issues?

...

If there isn't a class to suit you, please the waiting list.

Team Leadership

Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork, bring together the range of capabilities in the team, and promote collaborative problem solving. This workshop provides a framework for you to identify current strengths and to plan for areas of teamwork that need development. We will trial a range of resources and tools that you can then... [More]
$600 Limited GST free
Team Leadership

<p>Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork,

...
$600 Limited GST free
Team Leadership

<p>Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork,

...

If there isn't a class to suit you, please the waiting list.

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