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Child Mental Health Toolkit: Assessment, Planning and Case Management for Children and Young People with Mental Health Issues

Case workers can often feel at a loss as to how to best address the complicated needs of children (ages 0 -18) with mental health issues – both diagnosed and undiagnosed - including anxiety, depression, post traumatic stress disorder, attachment disorders, autism, ADHD and conduct disorder. These children frequently have challenging behaviours, have often experienced complex trauma, can have developmental delays and may have parents with their own mental health difficulties.... [More]
$710 Limited GST free
Child Mental Health Toolkit: Assessment, Planning and Case Management for Children and Young People with Mental Health Issues

<p>Case workers can often feel at a loss as to how to best address the complicated needs of children (ages 0 -18) with mental health issues – both diagnosed and undiagnosed - including anxiety,

...

If there isn't a class to suit you, please the waiting list.

Managing Conflict and Difficult Conversations

Managing conflict and having difficult conversations is an inevitable part of life. We often approach these as a ‘problem’, but when handled well, conflict and difficult conversations can be healthy, constructive and positive. For example, they can allow us to communicate our thoughts, feelings and needs in a healthy way, strengthen relationships, and be a springboard for personal and/or professional growth. However, knowing the appropriate approach is a must. This interactive... [More]
$370 Limited GST free
Managing Conflict and Difficult Conversations

<p>Managing conflict and having difficult conversations is an inevitable part of life. We often approach these as a ‘problem’, but when handled well, conflict and difficult conversations can be

...

If there isn't a class to suit you, please the waiting list.

Working with Children and Young People Affected by Family and Domestic Violence

This is an advanced level workshop that assumes that participants have a foundational knowledge of the dynamics of Family and Domestic Violence, neurobiology of traumatic stress, and the implications of Family and Domestic Violence on the development of attachment security. Supporting children, young people and their families who have experienced family and domestic violence is complex and requires a sound understanding of traumatic stress, neurobiology and the impacts of living in... [More]
$370 Limited GST free
Working with Children and Young People Affected by Family and Domestic Violence

<p>This is an advanced level workshop that assumes that participants have a foundational knowledge of the dynamics of Family and Domestic Violence, neurobiology of traumatic stress, and the

...

If there isn't a class to suit you, please the waiting list.

Diploma of Leadership and Management BSB50420 RPL program

The Diploma of Leadership and Management is a nationally recognised qualification. This Recognition of Prior Learning (RPL) Pathway is designed for experienced leaders in the Human Services sector. [More]
Assessments are made against units of competency from the Diploma of Leadership and Management BSB50420.
  • Develop and use emotional intelligence (BSBPEF502)
  • Manage team effectiveness (BSBTWK502)
  • Facilitate continuous improvement (BSBSTR502)
  • Manage people performance (BSBLDR522)
  • Manage meetings (BSBTWK503)
  • Develop critical thinking in others (BSBCRT511)
  • Lead difficult conversations (BSBCMM412)
  • Manage personal and professional development (BSBPEF501)
  • Communicate with influence (BSBCMM511)
  • Lead and manage effective workplace relationships (BSBLDR523)
  • Manage business operational plans (BSBOPS502)
  • Facilitate workplace debriefing and support processes (CHCMGT005)
  • Ensure a safe workplace for a work area (BSBWHS521)
Diploma of Leadership and Management BSB50420 RPL program

<p>The Diploma of Leadership and Management is a nationally recognised qualification. This <strong>Recognition of Prior Learning (RPL) Pathway</strong> is designed for experienced leaders in the Human

...
Self paced
Approximately 150 hours
365 maximum days to complete
2025-07-03 2025-07-03
Self paced assessment

Diploma of Community Services CHC52021 RPL program

The Diploma of Community Services is a nationally recognised qualification. This Recognition of Prior Learning (RPL) Pathway is designed for experienced Human Services practitioners. [More]
Assessments are made against units of competency from the Diploma of Community Services CHC52021.
  • Recognise and respond to crisis situations (CHCCCS019)
  • Reflect on and improve own professional practice (CHCPRP003)
  • Facilitate workplace debriefing and support processes (CHCMGT005)
  • Analyse impacts of sociological factors on people in community work and services (CHCDEV005)
  • Develop and implement service programs (CHCCCS007)
  • Manage legal and ethical compliance (CHCLEG003)
  • Assess and promote social, emotional and physical wellbeing (CHCMHS011)
  • Implement trauma informed care (CHCMHS013)
  • Work with diverse people (CHCDIV001)
  • Work with people with mental health issues (CHCMHS001)
  • Facilitate and review case management (CHCCSM013)
  • Maintain work health and safety (HLTWHS003)
  • Analyse information for service planning and delivery (CHCDEV006)
  • Work effectively in trauma informed care (CHCMHS007)
  • Provide advocacy and representation services (CHCADV002)
  • Assess co-existing needs (CHCCCS004)
  • Recognise and respond appropriately to domestic and family violence (CHCDFV001)
  • Develop and lead community engagement strategies to enhance participation (CHCCDE026)
  • Facilitate the empowerment of people receiving support (CHCCCS038)
  • Provide person-centred services to people with disability with complex needs (CHCDIS019)
  • Develop and provide person-centred service responses (CHCDIS015)
  • Promote Aboriginal and/or Torres Strait Islander cultural safety (CHCDIV002)
Diploma of Community Services CHC52021 RPL program

<p>The Diploma of Community Services is a nationally recognised qualification. This <strong>Recognition of Prior Learning (RPL) Pathway</strong> is designed for experienced Human Services

...
Self paced

365 maximum days to complete
2025-07-03 2025-07-03

Diploma of Child, Youth and Family Intervention CHC50321 RPL program

The Diploma of Child, Youth and Family Intervention is a nationally recognised qualification. This Recognition of Prior Learning (RPL) Pathway is designed for experienced practitioners in the Children and Family sector. [More]
Assessments are made against units of competency from the Diploma of Child, Youth and Family Intervention CHC50321.
  • Respond to client needs (CHCCCS016)
  • Assess co-existing needs (CHCCCS004)
  • Undertake and implement planning with at-risk children and young people and their families (CHCPRT036)
  • Build professional practice and sectoral expertise (CHCPRT030)
  • Facilitate and review case management (CHCCSM013)
  • Work with people with mental health issues (CHCMHS001)
  • Support people to improve relationships (CHCFAM003)
  • Facilitate and monitor contact (CHCFAM005)
  • Reflect on and improve own professional practice (CHCPRP003)
  • Maintain work health and safety (HLTWHS003)
  • Implement trauma informed care (CHCMHS013)
  • Work with children and young people with complex trauma and attachment issues and needs (CHCPRT034)
  • Work effectively in trauma informed care (CHCMHS007)
  • Promote Aboriginal and/or Torres Strait Islander cultural safety (CHCDIV002)
  • Work with diverse people (CHCDIV001)
  • Recognise and respond appropriately to domestic and family violence (CHCDFV001)
  • Work effectively in child protection to support children, young people and families (CHCPRT028)
  • Analyse information for service planning and delivery (CHCDEV006)
Diploma of Child, Youth and Family Intervention CHC50321 RPL program

<p>The Diploma of Child, Youth and Family Intervention is a nationally recognised qualification. This <strong>Recognition of Prior Learning (RPL) Pathway</strong> is designed for experienced

...
Self paced

365 maximum days to complete
2025-07-03 2025-07-03

Unpacking the Complexity of Hoarding and Squalor

Hoarding and Squalor is on the increase. It is estimated that there may be as many as 600,000 Australians living in clutter or severe domestic Squalor. This equates to 2.6% of the population. For the most part, workers stumble across these situations when assisting consumers with other issues, and struggle to understand how to work with and support consumers in this area. This training will equip workers to understand Hoarding Disorder (HD) and Severe Domestic Squalor (SDS) by... [More]

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This course has no current classes. Please the waiting list.

Assessing Children: Autism, ADHD or Trauma?

Many traumatised children present with symptoms similar to autism (for example difficulties in social interaction, verbal and non-verbal communication skills and repetitive patterns of behaviour), and attention deficit hyperactivity disorder (for example the inability to concentrate, hyperactivity and impulsiveness). This presents a challenge to those assessing and working with these children: how can one determine whether the child’s presentation relates to trauma, ADHD or autism?... [More]
$390 Limited GST free
Assessing Children: Autism, ADHD or Trauma?

<p>Many traumatised children present with symptoms similar to autism (for example difficulties in social interaction, verbal and non-verbal communication skills and repetitive patterns of behaviour),

...

If there isn't a class to suit you, please the waiting list.

Emotionally Intelligent Leadership

Emotional Intelligence (EI) is a core skill for leaders in the workplace in managing staff, change and conflict. Our ability to effectively lead depends on our ability to recognise and manage our own emotions/triggers and in managing the full range of emotional responses from staff in the workplace. In this workshop you will explore your own EI and develop strategies to; create an emotionally intelligent workplace, capitalise on your strengths and minimise your challenges, to... [More]
$370 Limited GST free
Emotionally Intelligent Leadership

<p>Emotional Intelligence (EI) is a core skill for leaders in the workplace in managing staff, change and conflict. </p><p>Our ability to effectively lead depends on our ability to recognise and

...

If there isn't a class to suit you, please the waiting list.

Team Leadership

Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork, bring together the range of capabilities in the team, and promote collaborative problem solving. This workshop provides a framework for you to identify current strengths and to plan for areas of teamwork that need development. We will trial a range of resources and tools that you can then... [More]
$690 Limited GST free
Team Leadership

<p>Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork,

...
$690 Limited GST free
Team Leadership

<p>Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork,

...

If there isn't a class to suit you, please the waiting list.