Managing Conflict and Difficult Conversations

$320 Limited GST free
Managing Conflict and Difficult Conversations

<p>Managing conflict and having difficult conversations is an inevitable part of life. We often approach these as a ‘problem’, but when handled well, conflict and difficult conversations can be

...
$300 Limited GST free
Managing Conflict and Difficult Conversations

<p>Managing conflict and having difficult conversations is an inevitable part of life. We often approach these as a ‘problem’, but when handled well, conflict and difficult conversations can be

...

If there isn't a class to suit you, please the waiting list.

Managing conflict and having difficult conversations is an inevitable part of life. We often approach these as a ‘problem’, but when handled well, conflict and difficult conversations can be healthy, constructive and positive. For example, they can allow us to communicate our thoughts, feelings and needs in a healthy way, strengthen relationships, and be a springboard for personal and/or professional growth. However, knowing the appropriate approach is a must.

This interactive 1-day workshop aims to help you to discover the best approach by building self-awareness, extending knowledge and practicing skills.

This workshop will provide participants with the opportunity to:

  • Trace their individual reactions to conflict
  • Explore and apply Cognitive Reframing skills
  • Examine their style under stress
  • Explore levels of conflict
  • Examine and critique a variety of response options for managing conflict
  • Identify and explore key communication skills
  • Examine and apply the key steps to having successful difficult conversations
  • Examine how to respond to inflammation
  • Develop assertiveness skills

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