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Debriefing Skills (Assessment Only)

CHCMGT005 Facilitate workplace debriefing and support processes. Register for this self-paced course if you would like to undertake the assessment tasks for this unit of competency; CHCMGT005 Facilitate workplace debriefing and support processes. This course does not contain learning activities, it is a self-directed assessment only pathway. It is recommended that you register for this course only if you have completed the Debriefing Skills workshop. For further details, contact... [More]
Assessments are made against units of competency from the Certificate IV in Community Services CHC42021.
  • Facilitate workplace debriefing and support processes (CHCMGT005)
$150 Limited GST free
Debriefing Skills (Assessment Only)

<p>CHCMGT005 Facilitate workplace debriefing and support processes.</p><p>Register for this self-paced course if you would like to undertake the assessment tasks for this unit of competency; CHCMGT005

...
Self paced

2024-10-14 2024-10-14
Self paced assessment

Diploma of Leadership and Management BSB50420

This nationally recognised qualification is for those who are, or aim to be, managers/supervisors/team leaders in community sector organisations. It will equip you with the skills needed to build and maintain a team of people who can meet your organisation's objectives, create a culture of trust and support, and deal with the unexpected crises and stresses that are part of working in the community sector. This includes topics such as: emotional intelligence writing operational... [More]
Assessments are made against units of competency from the Diploma of Leadership and Management BSB50420.
  • Manage business operational plans (BSBOPS502)
  • Manage personal and professional development (BSBPEF501)
  • Manage people performance (BSBLDR522)
  • Manage team effectiveness (BSBTWK502)
  • Facilitate workplace debriefing and support processes (CHCMGT005)
  • Communicate with influence (BSBCMM511)
  • Facilitate continuous improvement (BSBSTR502)
  • Lead and manage effective workplace relationships (BSBLDR523)
  • Develop critical thinking in others (BSBCRT511)
  • Manage meetings (BSBTWK503)
  • Lead difficult conversations (BSBCMM412)
  • Develop and use emotional intelligence (BSBPEF502)
Diploma of Leadership and Management BSB50420

<p>This nationally recognised qualification is for those who are, or aim to be, managers/supervisors/team leaders in community sector organisations. It will equip you with the skills needed to build

...
Self paced

240 maximum days to complete
2024-10-14 2024-10-14
Venue TBA

Shared Lives NSW 2024 Workbooks Purchase

Invoice vs credit card If you want to pay for these Workbooks with a credit card - please do so on enrolment. If you ask for an invoice, the system does not like it when you later try to pay the invoice with a credit card. [More]
$80 Limited GST free
Shared Lives NSW 2024 Workbooks Purchase

<p><strong>Invoice vs credit card</strong></p>

<p><strong>If you want to pay for these Workbooks with a credit card - please do so on enrolment.</strong></p>

<p><strong>If you ask for an invoice, the

...
Self paced

2024-10-14 2024-10-14
Venue TBA

If there isn't a class to suit you, please the waiting list.

Step by Step Assessment Consultation

Are you a Step by Step assessor and require support in completing an assessment? A consultation will provide you with a one hour session to explore complex assessment issues and support high quality assessment practice. On enrolment you will be emailed to provide an overview of the assessment issues to be explored. A suitable time will be arranged to meet online to complete the assessment consultation. The consultation cost is $300. The Assessment Consultation is suitable for all... [More]
$300 Limited GST free
Step by Step Assessment Consultation

<p>Are you a Step by Step assessor and require support in completing an assessment?</p><p>A consultation will provide you with a one hour session to explore complex assessment issues and support high

...
Self paced

2024-10-14 2024-10-14
Video Conferencing

Cognitive Behaviour Therapy: Introduction

Cognitive-behaviour therapy (CBT) is a widely utilised therapeutic approach with strong evidence for its treatment effectiveness in a range of commonly seen clinical problems such as anxiety and depression. This workshop will introduce you to theoretical concepts underlying the CBT approach and basic techniques and intervention strategies, providing useful knowledge and skills which can be applied in a range of casework and mental health contexts. You will explore how common... [More]
$360 Limited GST free
Cognitive Behaviour Therapy: Introduction

<p>Cognitive-behaviour therapy (CBT) is a widely utilised therapeutic approach with strong evidence for its treatment effectiveness in a range of commonly seen clinical problems such as anxiety and

...

If there isn't a class to suit you, please the waiting list.

New Managers and Coordinators

As a new manager or coordinator you are now responsible for ensuring that organisational goals and outcomes are achieved. This two day workshop provides you with a range of skills and tools to draw on in your role. The course starts with the theory and practice of supervision, which is an important tool for new managers and coordinators. This leads on to specific communication skills such as providing feedback and exploring conflict management at a team level. Planning and... [More]
$680 Limited GST free
New Managers and Coordinators

<p>As a new manager or coordinator you are now responsible for ensuring that organisational goals and outcomes are achieved. This two day workshop provides you with a range of skills and tools to draw

...

If there isn't a class to suit you, please the waiting list.

Professional Supervision: How and Why?

When it works well, supervision is a key resource for the professional development of the staff member and for client outcomes. Supervision can be the most important way that people develop practical expertise for their job. However studies suggest that supervision often takes only a ‘quick fix’ approach. This workshop is based on a framework for professional supervision that acknowledges four different functions of supervision: administration, support, development and mediation.... [More]
$680 Limited GST free
Professional Supervision: How and Why?

<p>When it works well, supervision is a key resource for the professional development of the staff member and for client outcomes. Supervision can be the most important way that people develop

...

If there isn't a class to suit you, please the waiting list.

Navigating Professional and Personal Boundaries in Community Services

Healthy professional and personal boundaries are essential to ensure that you and your clients are safe and respected. However, in the current community services environment with many demands, professional boundaries can be blurred. Come and join us to explore physical, mental and emotional personal boundaries. You will also learn about people who don’t like hearing ‘no’ and try to manipulate you to say ‘yes’. When exploring boundaries in the workplace, you will look at clear... [More]
$360 Limited GST free
Navigating Professional and Personal Boundaries in Community Services

<p>Healthy professional and personal boundaries are essential to ensure that you and your clients are safe and respected. However, in the current community services environment with many demands,

...

If there isn't a class to suit you, please the waiting list.

Tenancy Law for Non-Lawyers

This workshop provides community sector workers with an understanding of the Residential Tenancies Act and strategies to work with their clients when they are impacted by this Act. It is delivered by the NSW Tenants Union - the experts in this type of work. The workshop covers: Overview of the Residential Tenancies Act Residential tenancy agreement Bond Rights and responsibilities Introduction to Tenancy Advice and Advocacy Services (TAAS) Social Housing DCJ Housing Tenancy... [More]
$380 Limited GST free
Tenancy Law for Non-Lawyers

<p>This workshop provides community sector workers with an understanding of the Residential Tenancies Act and strategies to work with their clients when they are impacted by this Act. It is delivered

...

If there isn't a class to suit you, please the waiting list.

Complex Case Management

The term case management does not align well with current, sector best practice or language. People are not ‘cases’ and the aim of working with clients is no longer to ‘manage them’. Case management practice has evolved considerably in recent years as we have learned about the importance of working in ways that are; strengths-based, client-centred and led and informed by an awareness of trauma. This interactive workshop explores and extends the skills, knowledge, attitudes and... [More]
$700 Limited GST free
Complex Case Management

<p>The term case management does not align well with current, sector best practice or language. People are not ‘cases’ and the aim of working with clients is no longer to ‘manage them’. </p><p>Case

...

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If there isn't a class to suit you, please the waiting list.