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Writing in Practice

Effective communication is cornerstone to the work we do with people. We often focus on our verbal and non-verbal skills, however putting information we have gathered down on paper is a skill in itself. We need to ensure our writing is inclusive, relevant, appropriate, to the point, respectful and written in a way that people from different backgrounds can read. In this one-day course we will look at: The 7 C’s of Communication First person language The power of language Spelling,... [More]
$370 Limited GST free
Writing in Practice

<p>Effective communication is cornerstone to the work we do with people. We often focus on our verbal and non-verbal skills, however putting information we have gathered down on paper is a skill in

...
$380 Limited GST free
Writing in Practice

<p>Effective communication is cornerstone to the work we do with people. We often focus on our verbal and non-verbal skills, however putting information we have gathered down on paper is a skill in

...
$400 Limited GST free
Writing in Practice

<p>Effective communication is cornerstone to the work we do with people. We often focus on our verbal and non-verbal skills, however putting information we have gathered down on paper is a skill in

...

If there isn't a class to suit you, please the waiting list.

Diploma of Child, Youth and Family Intervention CHC50321 RPL program

The Diploma of Child, Youth and Family Intervention is a nationally recognised qualification. This Recognition of Prior Learning (RPL) Pathway is designed for experienced practitioners in the Children and Family sector. [More]
Assessments are made against units of competency from the Diploma of Child, Youth and Family Intervention CHC50321.
  • Respond to client needs (CHCCCS016)
  • Assess co-existing needs (CHCCCS004)
  • Undertake and implement planning with at-risk children and young people and their families (CHCPRT036)
  • Build professional practice and sectoral expertise (CHCPRT030)
  • Facilitate and review case management (CHCCSM013)
  • Work with people with mental health issues (CHCMHS001)
  • Support people to improve relationships (CHCFAM003)
  • Facilitate and monitor contact (CHCFAM005)
  • Reflect on and improve own professional practice (CHCPRP003)
  • Maintain work health and safety (HLTWHS003)
  • Implement trauma informed care (CHCMHS013)
  • Work with children and young people with complex trauma and attachment issues and needs (CHCPRT034)
  • Work effectively in trauma informed care (CHCMHS007)
  • Promote Aboriginal and/or Torres Strait Islander cultural safety (CHCDIV002)
  • Work with diverse people (CHCDIV001)
  • Recognise and respond appropriately to domestic and family violence (CHCDFV001)
  • Work effectively in child protection to support children, young people and families (CHCPRT028)
  • Analyse information for service planning and delivery (CHCDEV006)
Diploma of Child, Youth and Family Intervention CHC50321 RPL program

<p>The Diploma of Child, Youth and Family Intervention is a nationally recognised qualification. This <strong>Recognition of Prior Learning (RPL) Pathway</strong> is designed for experienced

...
Self paced

365 maximum days to complete
2025-10-21 2025-10-21

Diploma of Community Services CHC52021 RPL program

The Diploma of Community Services is a nationally recognised qualification. This Recognition of Prior Learning (RPL) Pathway is designed for experienced Human Services practitioners. [More]
Assessments are made against units of competency from the Diploma of Community Services CHC52021.
  • Recognise and respond to crisis situations (CHCCCS019)
  • Reflect on and improve own professional practice (CHCPRP003)
  • Facilitate workplace debriefing and support processes (CHCMGT005)
  • Analyse impacts of sociological factors on people in community work and services (CHCDEV005)
  • Develop and implement service programs (CHCCCS007)
  • Manage legal and ethical compliance (CHCLEG003)
  • Assess and promote social, emotional and physical wellbeing (CHCMHS011)
  • Implement trauma informed care (CHCMHS013)
  • Work with diverse people (CHCDIV001)
  • Work with people with mental health issues (CHCMHS001)
  • Facilitate and review case management (CHCCSM013)
  • Maintain work health and safety (HLTWHS003)
  • Analyse information for service planning and delivery (CHCDEV006)
  • Work effectively in trauma informed care (CHCMHS007)
  • Provide advocacy and representation services (CHCADV002)
  • Assess co-existing needs (CHCCCS004)
  • Recognise and respond appropriately to domestic and family violence (CHCDFV001)
  • Develop and lead community engagement strategies to enhance participation (CHCCDE026)
  • Facilitate the empowerment of people receiving support (CHCCCS038)
  • Provide person-centred services to people with disability with complex needs (CHCDIS019)
  • Develop and provide person-centred service responses (CHCDIS015)
  • Promote Aboriginal and/or Torres Strait Islander cultural safety (CHCDIV002)
Diploma of Community Services CHC52021 RPL program

<p>The Diploma of Community Services is a nationally recognised qualification. This <strong>Recognition of Prior Learning (RPL) Pathway</strong> is designed for experienced Human Services

...
Self paced

365 maximum days to complete
2025-10-21 2025-10-21

Tenancy Law for Non-Lawyers

This workshop provides community sector workers with an understanding of the Residential Tenancies Act and strategies to work with their clients when they are impacted by this Act. It is delivered by the NSW Tenants Union - the experts in this type of work. The workshop covers: Overview of the Residential Tenancies Act Residential tenancy agreement Bond Rights and responsibilities Introduction to Tenancy Advice and Advocacy Services (TAAS) Social Housing DCJ Housing Tenancy... [More]
$390 Limited GST free
Tenancy Law for Non-Lawyers

<p>This workshop provides community sector workers with an understanding of the Residential Tenancies Act and strategies to work with their clients when they are impacted by this Act. It is delivered

...

If there isn't a class to suit you, please the waiting list.

Loss and Grief Work: Practice Essentials

Working with loss, grief and change is an essential part of client work when supporting clients through challenging times. Grief support can be provided by most people who have had some basic loss and grief support training. This two-day training course will provide you with these essential skills and help you understand the importance of doing active grief work. You will be able to differentiate between the range of general loss experiences humans have to face in their lifetime to... [More]
$690 Limited GST free
Loss and Grief Work: Practice Essentials

<p>Working with loss, grief and change is an essential part of client work when supporting clients through challenging times. Grief support can be provided by most people who have had some basic loss

...

If there isn't a class to suit you, please the waiting list.

New Managers and Coordinators

As a new manager or coordinator you are now responsible for ensuring that organisational goals and outcomes are achieved. This two day workshop provides you with a range of skills and tools to draw on in your role. The course starts with the theory and practice of supervision, which is an important tool for new managers and coordinators. This leads on to specific communication skills such as providing feedback and exploring conflict management at a team level. Planning and... [More]
$690 Limited GST free
New Managers and Coordinators

<p>As a new manager or coordinator you are now responsible for ensuring that organisational goals and outcomes are achieved. This two day workshop provides you with a range of skills and tools to draw

...

If there isn't a class to suit you, please the waiting list.

Acceptance and Commitment Therapy

Acceptance and Commitment Therapy (ACT) is an evidenced-based form of Cognitive Behaviour Therapy. Unlike other models of psychotherapy, ACT does not target symptom reduction, but aims to maximise a person’s potential to create a meaningful and full life by using processes such as mindfulness, acceptance and value-driven action. At this workshop you will learn: The six core principles of ACT and how to use them clinically Case conceptualisation skills from an ACT perspective Tools... [More]
$690 Limited GST free
Acceptance and Commitment Therapy

<p>Acceptance and Commitment Therapy (ACT) is an evidenced-based form of Cognitive Behaviour Therapy. Unlike other models of psychotherapy, ACT does not target symptom reduction, but aims to maximise

...
$700 Limited GST free
Acceptance and Commitment Therapy

<p>Acceptance and Commitment Therapy (ACT) is an evidenced-based form of Cognitive Behaviour Therapy. Unlike other models of psychotherapy, ACT does not target symptom reduction, but aims to maximise

...

If there isn't a class to suit you, please the waiting list.

Professional Supervision: How and Why?

When it works well, supervision is a key resource for the professional development of the staff member and for client outcomes. Supervision can be the most important way that people develop practical expertise for their job. However studies suggest that supervision often takes only a ‘quick fix’ approach. This workshop is based on a framework for professional supervision that acknowledges four different functions of supervision: administration, support, development and mediation.... [More]
$690 Limited GST free
Professional Supervision: How and Why?

<p>When it works well, supervision is a key resource for the professional development of the staff member and for client outcomes. Supervision can be the most important way that people develop

...
$700 Limited GST free
Professional Supervision: How and Why?

<p>When it works well, supervision is a key resource for the professional development of the staff member and for client outcomes. Supervision can be the most important way that people develop

...

If there isn't a class to suit you, please the waiting list.

Applying a Trauma Informed Approach

Providing effective services for people who have experienced trauma has been difficult for both practitioners and service users. This has required organisations to consider whether existing systems of care and models of service delivery are indeed effective in supporting trauma survivors or re traumatising. The current political climate, with cuts to funding and increased pressure on resources, coupled with traumatised clients, has resulted in many traumatised service systems and... [More]
$390 Limited GST free
Applying a Trauma Informed Approach

<p>Providing effective services for people who have experienced trauma has been difficult for both practitioners and service users. This has required organisations to consider whether existing systems

...
$380 Limited GST free
Applying a Trauma Informed Approach

<p>Providing effective services for people who have experienced trauma has been difficult for both practitioners and service users. This has required organisations to consider whether existing systems

...

If there isn't a class to suit you, please the waiting list.

Motivational Interviewing: Helping People Change: 2 Day

Motivational interviewing is a framework that was originally developed in the alcohol and other drug field by William Miller and Stephen Rollnick. The essence of motivational interviewing is that it is a collaborative, goal-oriented style of communication with particular attention to the language of change. It is designed to strengthen personal motivation for, and commitment to, a specific goal by eliciting and exploring the person’s own reasons for change within an atmosphere of... [More]
$690 Limited GST free
Motivational Interviewing: Helping People Change: 2 Day

<p>Motivational interviewing is a framework that was originally developed in the alcohol and other drug field by William Miller and Stephen Rollnick. The essence of motivational interviewing is that

...
$700 Limited GST free
Motivational Interviewing: Helping People Change: 2 Day

<p>Motivational interviewing is a framework that was originally developed in the alcohol and other drug field by William Miller and Stephen Rollnick. The essence of motivational interviewing is that

...
$700 Limited GST free
Motivational Interviewing: Helping People Change: 2 Day

<p>Motivational interviewing is a framework that was originally developed in the alcohol and other drug field by William Miller and Stephen Rollnick. The essence of motivational interviewing is that

...
$720 Limited GST free
Motivational Interviewing: Helping People Change: 2 Day

<p>Motivational interviewing is a framework that was originally developed in the alcohol and other drug field by William Miller and Stephen Rollnick. The essence of motivational interviewing is that

...
$700 Limited GST free
Motivational Interviewing: Helping People Change: 2 Day

<p>Motivational interviewing is a framework that was originally developed in the alcohol and other drug field by William Miller and Stephen Rollnick. The essence of motivational interviewing is that

...

If there isn't a class to suit you, please the waiting list.

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