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Professional Supervision: How and Why?

When it works well, supervision is a key resource for the professional development of the staff member and for client outcomes. Supervision can be the most important way that people develop practical expertise for their job. However studies suggest that supervision often takes only a ‘quick fix’ approach. This workshop is based on a framework for professional supervision that acknowledges four different functions of supervision: administration, support, development and mediation.... [More]
$700 Limited GST free
Professional Supervision: How and Why?

<p>When it works well, supervision is a key resource for the professional development of the staff member and for client outcomes. Supervision can be the most important way that people develop

...
$700 Limited GST free
Professional Supervision: How and Why?

<p>When it works well, supervision is a key resource for the professional development of the staff member and for client outcomes. Supervision can be the most important way that people develop

...

If there isn't a class to suit you, please the waiting list.

Diploma of Child, Youth and Family Intervention CHC50321 RPL program

The Diploma of Child, Youth and Family Intervention is a nationally recognised qualification. This Recognition of Prior Learning (RPL) Pathway is designed for experienced practitioners in the Children and Family sector. [More]
Assessments are made against units of competency from the Diploma of Child, Youth and Family Intervention CHC50321.
  • Respond to client needs (CHCCCS016)
  • Assess co-existing needs (CHCCCS004)
  • Undertake and implement planning with at-risk children and young people and their families (CHCPRT036)
  • Build professional practice and sectoral expertise (CHCPRT030)
  • Facilitate and review case management (CHCCSM013)
  • Work with people with mental health issues (CHCMHS001)
  • Support people to improve relationships (CHCFAM003)
  • Facilitate and monitor contact (CHCFAM005)
  • Reflect on and improve own professional practice (CHCPRP003)
  • Maintain work health and safety (HLTWHS003)
  • Implement trauma informed care (CHCMHS013)
  • Work with children and young people with complex trauma and attachment issues and needs (CHCPRT034)
  • Work effectively in trauma informed care (CHCMHS007)
  • Promote Aboriginal and/or Torres Strait Islander cultural safety (CHCDIV002)
  • Work with diverse people (CHCDIV001)
  • Recognise and respond appropriately to domestic and family violence (CHCDFV001)
  • Work effectively in child protection to support children, young people and families (CHCPRT028)
  • Analyse information for service planning and delivery (CHCDEV006)
Diploma of Child, Youth and Family Intervention CHC50321 RPL program

<p>The Diploma of Child, Youth and Family Intervention is a nationally recognised qualification. This <strong>Recognition of Prior Learning (RPL) Pathway</strong> is designed for experienced

...
Self paced

365 maximum days to complete
2025-11-08 2025-11-08

Diploma of Community Services CHC52021 RPL program

The Diploma of Community Services is a nationally recognised qualification. This Recognition of Prior Learning (RPL) Pathway is designed for experienced Human Services practitioners. [More]
Assessments are made against units of competency from the Diploma of Community Services CHC52021.
  • Recognise and respond to crisis situations (CHCCCS019)
  • Reflect on and improve own professional practice (CHCPRP003)
  • Facilitate workplace debriefing and support processes (CHCMGT005)
  • Analyse impacts of sociological factors on people in community work and services (CHCDEV005)
  • Develop and implement service programs (CHCCCS007)
  • Manage legal and ethical compliance (CHCLEG003)
  • Assess and promote social, emotional and physical wellbeing (CHCMHS011)
  • Implement trauma informed care (CHCMHS013)
  • Work with diverse people (CHCDIV001)
  • Work with people with mental health issues (CHCMHS001)
  • Facilitate and review case management (CHCCSM013)
  • Maintain work health and safety (HLTWHS003)
  • Analyse information for service planning and delivery (CHCDEV006)
  • Work effectively in trauma informed care (CHCMHS007)
  • Provide advocacy and representation services (CHCADV002)
  • Assess co-existing needs (CHCCCS004)
  • Recognise and respond appropriately to domestic and family violence (CHCDFV001)
  • Develop and lead community engagement strategies to enhance participation (CHCCDE026)
  • Facilitate the empowerment of people receiving support (CHCCCS038)
  • Provide person-centred services to people with disability with complex needs (CHCDIS019)
  • Develop and provide person-centred service responses (CHCDIS015)
  • Promote Aboriginal and/or Torres Strait Islander cultural safety (CHCDIV002)
Diploma of Community Services CHC52021 RPL program

<p>The Diploma of Community Services is a nationally recognised qualification. This <strong>Recognition of Prior Learning (RPL) Pathway</strong> is designed for experienced Human Services

...
Self paced

365 maximum days to complete
2025-11-08 2025-11-08

Motivational Interviewing: Helping People Change: 2 Day

Motivational interviewing is a framework that was originally developed in the alcohol and other drug field by William Miller and Stephen Rollnick. The essence of motivational interviewing is that it is a collaborative, goal-oriented style of communication with particular attention to the language of change. It is designed to strengthen personal motivation for, and commitment to, a specific goal by eliciting and exploring the person’s own reasons for change within an atmosphere of... [More]
$690 Limited GST free
Motivational Interviewing: Helping People Change: 2 Day

<p>Motivational interviewing is a framework that was originally developed in the alcohol and other drug field by William Miller and Stephen Rollnick. The essence of motivational interviewing is that

...
$700 Limited GST free
Motivational Interviewing: Helping People Change: 2 Day

<p>Motivational interviewing is a framework that was originally developed in the alcohol and other drug field by William Miller and Stephen Rollnick. The essence of motivational interviewing is that

...
$700 Limited GST free
Motivational Interviewing: Helping People Change: 2 Day

<p>Motivational interviewing is a framework that was originally developed in the alcohol and other drug field by William Miller and Stephen Rollnick. The essence of motivational interviewing is that

...
$720 Limited GST free
Motivational Interviewing: Helping People Change: 2 Day

<p>Motivational interviewing is a framework that was originally developed in the alcohol and other drug field by William Miller and Stephen Rollnick. The essence of motivational interviewing is that

...
$700 Limited GST free
Motivational Interviewing: Helping People Change: 2 Day

<p>Motivational interviewing is a framework that was originally developed in the alcohol and other drug field by William Miller and Stephen Rollnick. The essence of motivational interviewing is that

...
$700 Limited GST free
Motivational Interviewing: Helping People Change: 2 Day

<p>Motivational interviewing is a framework that was originally developed in the alcohol and other drug field by William Miller and Stephen Rollnick. The essence of motivational interviewing is that

...

If there isn't a class to suit you, please the waiting list.

Complex Case Management

Case management practice has evolved considerably in recent years as we have learned about the importance of working in ways that are strengths-based, person-centred, person-led and trauma informed. This interactive workshop explores the skills, knowledge, attitudes and strategies needed to provide high quality case management support to people with complex needs. Learners will have opportunities to share and increase knowledge, and to practice and refine skills and strategies to... [More]
$700 Limited GST free
Complex Case Management

<p>Case management practice has evolved considerably in recent years as we have learned about the importance of working in ways that are strengths-based, person-centred, person-led and trauma informed

...
$700 Limited GST free
Complex Case Management

<p>Case management practice has evolved considerably in recent years as we have learned about the importance of working in ways that are strengths-based, person-centred, person-led and trauma informed

...
$720 Limited GST free
Complex Case Management

<p>Case management practice has evolved considerably in recent years as we have learned about the importance of working in ways that are strengths-based, person-centred, person-led and trauma informed

...
$700 Limited GST free
Complex Case Management

<p>Case management practice has evolved considerably in recent years as we have learned about the importance of working in ways that are strengths-based, person-centred, person-led and trauma informed

...
$700 Limited GST free
Complex Case Management

<p>Case management practice has evolved considerably in recent years as we have learned about the importance of working in ways that are strengths-based, person-centred, person-led and trauma informed

...

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If there isn't a class to suit you, please the waiting list.

Accidental Counsellor: 2 Day CCWT Workshop

Workers who are not employed as counsellors often find themselves placed in an impromptu counselling role as a result of issues or requests for help that arise from contact with clients in their workplace setting. They feel they can’t refuse to help, but how do they respond? Without the clarity and assurance that comes from professional support, resources, training and experience, or even a clear mandate to ‘do counselling’, the accidental counsellor is confronted with a range of... [More]
$690 Limited GST free
Accidental Counsellor: 2 Day CCWT Workshop

<p>Workers who are not employed as counsellors often find themselves placed in an impromptu counselling role as a result of issues or requests for help that arise from contact with clients in their

...

If there isn't a class to suit you, please the waiting list.

Team Leadership

Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork, bring together the range of capabilities in the team, and promote collaborative problem solving. This workshop provides a framework for you to identify current strengths and to plan for areas of teamwork that need development. We will trial a range of resources and tools that you can then... [More]
$690 Limited GST free
Team Leadership

<p>Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork,

...
$700 Limited GST free
Team Leadership

<p>Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork,

...
$700 Limited GST free
Team Leadership

<p>Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork,

...

If there isn't a class to suit you, please the waiting list.

Shared Lives Training Skills

Develop skills and confidence in conducting effective Shared Lives 2024 carer training. This three day course is designed for those who haven’t previously delivered carer training. Participants will become familiar with the content of the current Shared Lives 2024 training package for general foster carers and the package for relative and kinship carers. They will also have the opportunity to put newly learnt training skills and nerve-management skills into practice. Completion of... [More]
$1,460 Limited GST free
Shared Lives Training Skills

<p>Develop skills and confidence in conducting effective Shared Lives 2024 carer training. </p><p>This three day course is designed for those who haven’t previously delivered carer training.

...
$1,480 Limited GST free
Shared Lives Training Skills

<p>Develop skills and confidence in conducting effective Shared Lives 2024 carer training. </p><p>This three day course is designed for those who haven’t previously delivered carer training.

...
$1,480 Limited GST free
Shared Lives Training Skills

<p>Develop skills and confidence in conducting effective Shared Lives 2024 carer training. </p><p>This three day course is designed for those who haven’t previously delivered carer training.

...

If there isn't a class to suit you, please the waiting list.

Using Narrative Therapy to Respond to Domestic and Family Violence

Family violence occurs across all cultural groups and classes. This workshop will support workers to build a best practice framework when responding to the impact of violence. It draws on the theory and practices of Narrative Therapy to support clients to tell their stories in strengthening rather than retraumatising ways. It also offers workers ideas and practices to sustain themselves when hearing stories of abuse and injustice, by staying connected to their hopes and values, and... [More]
$380 Limited GST free
Using Narrative Therapy to Respond to Domestic and Family Violence

<p>Family violence occurs across all cultural groups and classes. This workshop will support workers to build a best practice framework when responding to the impact of violence. It draws on the

...
$380 Limited GST free
Using Narrative Therapy to Respond to Domestic and Family Violence

<p>Family violence occurs across all cultural groups and classes. This workshop will support workers to build a best practice framework when responding to the impact of violence. It draws on the

...
$380 Limited GST free
Using Narrative Therapy to Respond to Domestic and Family Violence

<p>Family violence occurs across all cultural groups and classes. This workshop will support workers to build a best practice framework when responding to the impact of violence. It draws on the

...

If there isn't a class to suit you, please the waiting list.

Applying a Trauma Informed Approach

Providing effective services for people who have experienced trauma has been difficult for both practitioners and service users. This has required organisations to consider whether existing systems of care and models of service delivery are indeed effective in supporting trauma survivors or re traumatising. The current political climate, with cuts to funding and increased pressure on resources, coupled with traumatised clients, has resulted in many traumatised service systems and... [More]
$380 Limited GST free
Applying a Trauma Informed Approach

<p>Providing effective services for people who have experienced trauma has been difficult for both practitioners and service users. This has required organisations to consider whether existing systems

...

If there isn't a class to suit you, please the waiting list.