Results for
Shared Lives Training Skills
Develop skills and confidence in conducting effective Shared Lives carer training. This three day course is designed for those who haven’t previously delivered carer training. Participants will become familiar with the content of the current 2017 Shared Lives training package for general foster carers and the package for relative/kinship carers. They will also have the opportunity to put newly learnt training skills and nerve-management skills into practice. Completion of this...
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$1,000
Limited
GST free
Shared Lives Training Skills
<p>Develop skills and confidence in conducting effective Shared Lives carer training. </p><p>This three day course is designed for those who haven’t previously delivered carer training. Participants
...
$1,000
Limited
GST free
Shared Lives Training Skills
<p>Develop skills and confidence in conducting effective Shared Lives carer training. </p><p>This three day course is designed for those who haven’t previously delivered carer training. Participants
...
$1,000
Limited
GST free
Shared Lives Training Skills
<p>Develop skills and confidence in conducting effective Shared Lives carer training. </p><p>This three day course is designed for those who haven’t previously delivered carer training. Participants
...If there isn't a class to suit you, please the waiting list.
Window of Tolerance
This 4 hour workshop will introduce you to a practical tool that can be used with clients called the Window of Tolerance. The Window of Tolerance is a model founded in Neuroscience that describes what happens to our nervous system when we find ourselves in stressful or challenging times. You will learn about the Window of Tolerance and how to use it in the context of your client work as a tool for change, and how to teach it to your clients so they can use it to move towards...
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$280
Limited
GST free
Window of Tolerance
<p>This 4 hour workshop will introduce you to a practical tool that can be used with clients called the Window of Tolerance. The Window of Tolerance is a model founded in Neuroscience that describes
...If there isn't a class to suit you, please the waiting list.
Supervising Case Management
Quality supervision of case managers ensures quality case management and enables and supports case managers to do their best. Develop a framework, skills and strategies for strengths-based supervision for client-centred, quality and consistent case management practice. Learn how to use supervision to model skilled practice. Learn about: A model of case management supervision Structuring supervision sessions and engaging case managers in supervision Conversations to facilitate...
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$700
Limited
GST free
Supervising Case Management
<p>Quality supervision of case managers ensures quality case management and enables and supports case managers to do their best. Develop a framework, skills and strategies for strengths-based
...If there isn't a class to suit you, please the waiting list.
Professional Supervision: How and Why?
When it works well, supervision is a key resource for the professional development of the staff member and for client outcomes. Supervision can be the most important way that people develop practical expertise for their job. However studies suggest that supervision often takes only a ‘quick fix’ approach. This workshop is based on a framework for professional supervision that acknowledges four different functions of supervision: administration, support, development and mediation....
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$680
Limited
GST free
Professional Supervision: How and Why?
<p>When it works well, supervision is a key resource for the professional development of the staff member and for client outcomes. Supervision can be the most important way that people develop
...
$680
Limited
GST free
Professional Supervision: How and Why?
<p>When it works well, supervision is a key resource for the professional development of the staff member and for client outcomes. Supervision can be the most important way that people develop
...If there isn't a class to suit you, please the waiting list.
Group Coaching
“Providing your staff with an opportunity to build their capacity in a safe non-judgemental reflective space, to introduce diversity of perspective, and learn from others”. Led by our recognised Consultant and Child Protection Specialist – Eleonora De Michele What is CCWT Group Coaching? Group coaching is a facilitator-led type of coaching where a coach works with a group of people simultaneously. The coach facilitates a group conversation and provides guidance, support, and...
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$1,500
Limited
GST free
Group Coaching
<p>“Providing your staff with an opportunity to build their capacity in a safe non-judgemental reflective space, to introduce diversity of perspective, and learn from others”.</p>
<p>Led by our
...If there isn't a class to suit you, please the waiting list.
Child Protection – Identify and Respond to Children and Young People at Risk
This two day workshop is for mandatory reporters. You are a mandatory reporter if in your professional work you: Deliver services (health care, welfare, education, children’s services, residential services, or law enforcement), wholly or partly to children; Supervise staff who wholly or partly deliver these services to children; Persons in religious ministry or persons providing religion-based activities to children (e.g. minister of religion, priest, deacon, pastor, rabbi,...
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Assessments are made against units of competency from the Certificate IV in Community Services CHC42015.
- Identify and respond to children and young people at risk (CHCPRT001)
$700
Limited
GST free
Child Protection – Identify and Respond to Children and Young People at Risk
<p>This two day workshop is for mandatory reporters. You are a mandatory reporter if in your professional work you:</p><ul><li>Deliver services (health care, welfare, education, children’s services,
...
$680
Limited
GST free
Child Protection – Identify and Respond to Children and Young People at Risk
<p>This two day workshop is for mandatory reporters. You are a mandatory reporter if in your professional work you:</p><ul><li>Deliver services (health care, welfare, education, children’s services,
...If there isn't a class to suit you, please the waiting list.
Applying a Trauma Informed Approach when Supporting Adults who have Experienced Domestic Violence
Providing services to survivors of domestic violence often involves advocating for legal, financial and physical safety. A trauma informed approach requires that workers also attend to advocating for and supporting emotional and psychological safety. In addition, this requires that individual workers and organisations strive for building the resources and capabilities of domestic violence survivors so that they may navigate their own safety and the systems that will support them to...
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$360
Limited
GST free
Applying a Trauma Informed Approach when Supporting Adults who have Experienced Domestic Violence
<p>Providing services to survivors of domestic violence often involves advocating for legal, financial and physical safety. A trauma informed approach requires that workers also attend to advocating
...If there isn't a class to suit you, please the waiting list.
Introduction to Narrative Therapy
This workshop will be an engaging, accessible, fun and thoughtful introduction to the philosophies and the practices of narrative therapy. You will experience a combination of lecture, case material, written documents, and practical exercises that you will be able to use immediately in your work. There will be opportunities for you to experiment with some of the practices of Narrative Therapy and consider how they can be applied to your work contexts. This workshop will feature a...
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$360
Limited
GST free
Introduction to Narrative Therapy
<p>This workshop will be an engaging, accessible, fun and thoughtful introduction to the philosophies and the practices of narrative therapy. You will experience a combination of lecture, case
...If there isn't a class to suit you, please the waiting list.
Effective Casework and Case Management
Case management is the primary way for providing support to individuals and families across the community services sector. Even workers who do not technically have a case management role benefit from a case management approach to their work and from using case management skills and strategies. Learn the fundamentals of contemporary, strengths-based case management, develop skills including engaging, assessing, planning, facilitating appropriate referrals and working in partnership...
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$680
Limited
GST free
Effective Casework and Case Management
<p>Case management is the primary way for providing support to individuals and families across the community services sector. Even workers who do not technically have a case management role benefit
...If there isn't a class to suit you, please the waiting list.
New Managers and Coordinators
As a new manager or coordinator you are now responsible for ensuring that organisational goals and outcomes are achieved. This two day workshop provides you with a range of skills and tools to draw on in your role. The course starts with the theory and practice of supervision, which is an important tool for new managers and coordinators. This leads on to specific communication skills such as providing feedback and exploring conflict management at a team level. Planning and...
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$680
Limited
GST free
New Managers and Coordinators
<p>As a new manager or coordinator you are now responsible for ensuring that organisational goals and outcomes are achieved. This two day workshop provides you with a range of skills and tools to draw
...If there isn't a class to suit you, please the waiting list.
Navigating Professional and Personal Boundaries in Community Services
Healthy professional and personal boundaries are essential to ensure that you and your clients are safe and respected. However, in the current community services environment with many demands, professional boundaries can be blurred. Come and join us to explore physical, mental and emotional personal boundaries. You will also learn about people who don’t like hearing ‘no’ and try to manipulate you to say ‘yes’. When exploring boundaries in the workplace, you will look at clear...
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$360
Limited
GST free
Navigating Professional and Personal Boundaries in Community Services
<p>Healthy professional and personal boundaries are essential to ensure that you and your clients are safe and respected. However, in the current community services environment with many demands,
...If there isn't a class to suit you, please the waiting list.
Tenancy Law for Non-Lawyers
This workshop provides community sector workers with an understanding of the Residential Tenancies Act and strategies to work with their clients when they are impacted by this Act. It is delivered by the NSW Tenants Union - the experts in this type of work. The workshop covers: Overview of the Residential Tenancies Act Residential tenancy agreement Bond Rights and responsibilities Introduction to Tenancy Advice and Advocacy Services (TAAS) Social Housing DCJ Housing Tenancy...
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$380
Limited
GST free
Tenancy Law for Non-Lawyers
<p>This workshop provides community sector workers with an understanding of the Residential Tenancies Act and strategies to work with their clients when they are impacted by this Act. It is delivered
...If there isn't a class to suit you, please the waiting list.
Applying a Trauma Informed Approach
Providing effective services for people who have experienced trauma has been difficult for both practitioners and service users. This has required organisations to consider whether existing systems of care and models of service delivery are indeed effective in supporting trauma survivors or re traumatising. The current political climate, with cuts to funding and increased pressure on resources, coupled with traumatised clients, has resulted in many traumatised service systems and...
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$360
Limited
GST free
Applying a Trauma Informed Approach
<p>Providing effective services for people who have experienced trauma has been difficult for both practitioners and service users. This has required organisations to consider whether existing systems
...If there isn't a class to suit you, please the waiting list.
Managing Conflict and Difficult Conversations
Managing conflict and having difficult conversations is an inevitable part of life. We often approach these as a ‘problem’, but when handled well, conflict and difficult conversations can be healthy, constructive and positive. For example, they can allow us to communicate our thoughts, feelings and needs in a healthy way, strengthen relationships, and be a springboard for personal and/or professional growth. However, knowing the appropriate approach is a must. This interactive...
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$360
Limited
GST free
Managing Conflict and Difficult Conversations
<p>Managing conflict and having difficult conversations is an inevitable part of life. We often approach these as a ‘problem’, but when handled well, conflict and difficult conversations can be
...If there isn't a class to suit you, please the waiting list.
Debriefing Skills
Are you a manager or team leader who supervises client centered staff? How do you debrief staff after a difficult situation or support them through a crisis intervention? How do you ensure your supervision is working for all? It is always a juggling act when we supervise. We need to look after our clients, our staff, our organisation and of course ourselves. This workshop examines the range of methods by which support can be provided, including structured, planned supervision,...
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$360
Limited
GST free
Debriefing Skills
<p>Are you a manager or team leader who supervises client centered staff?<br/>How do you debrief staff after a difficult situation or support them through a crisis intervention?<br/>How do you ensure
...If there isn't a class to suit you, please the waiting list.
The 5 Conversations That Drive Performance
The 5 Conversations That Drive Performance Have you ever wondered how to engage, motivate, develop and support your staff for outstanding performance results whilst still creating accountability and building relationships? The 5 Conversations that Drive Performance is based on Gallup’s High-Performance Team Leader program and delivered by a Gallup Accredited Strength Coach. It will provide you with a framework and understanding to have the conversations that matter for building...
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$380
Limited
GST free
The 5 Conversations That Drive Performance
<p>The 5 Conversations That Drive Performance</p>
<p>Have you ever wondered how to engage, motivate, develop and support your staff for outstanding performance results whilst still creating
...If there isn't a class to suit you, please the waiting list.
Building Resilience, Wellbeing & Vicarious Trauma for Staff
The impact of working in an environment that deals with trauma and relies on empathic engagement is developing, and our understanding it has on the individual and their organisation is limited. This course will offer frontline workers, management and organisation a framework for addressing this issue and enhance workplace wellbeing. This workshop: a. Looks at vicarious trauma, its signs and symptoms, and reviews what research is saying to address its effects. b. Will offer a...
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$380
Limited
GST free
Building Resilience, Wellbeing & Vicarious Trauma for Staff
<p>The impact of working in an environment that deals with trauma and relies on empathic engagement is developing, and our understanding it has on the individual and their organisation is limited.
...If there isn't a class to suit you, please the waiting list.
Domestic and Family Violence: Understanding the Impact on Children
For many years children were viewed as silent witnesses to the trauma which was going on within their homes. Some even considered that children could live in these homes and not be impacted. Research indicates an alarming prevalence of domestic violence in our society and a potentially harmful impact on children. For these reasons it is important for those workers who encounter children in their work roles to have some insight into domestic violence and its impact on children. The...
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$360
Limited
GST free
Domestic and Family Violence: Understanding the Impact on Children
<p>For many years children were viewed as silent witnesses to the trauma which was going on within their homes. Some even considered that children could live in these homes and not be impacted.
...If there isn't a class to suit you, please the waiting list.
Engaging and Supporting Young People
The workshop is for anyone who finds themselves in a youth centre, class room, rehab centre, youth refuge, school or just sitting in a car driving somewhere with a young person (because that’s part of your job too). Working with young people means catching their attention, firing their imaginations, doing ‘something’ so they will connect with what is happening and how it is happening. And sometimes the young person seems angry, apathetic, bored or grumpy. So what we do must be...
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$680
Limited
GST free
Engaging and Supporting Young People
<p>The workshop is for anyone who finds themselves in a youth centre, class room, rehab centre, youth refuge, school or just sitting in a car driving somewhere with a young person (because that’s part
...If there isn't a class to suit you, please the waiting list.
Manage People Performance
Want to manage your staff and their workloads more efficiently? Make sure you support your team to get great outcomes for your clients? Work with a staff member to address performance issues? Encourage a positive culture and workplace conditions to get the best out of people? This workshop begins with the development of work plans and the systems needed to monitor work, provide feedback and coaching to staff, to initiate and manage performance support and improvement systems. This...
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$700
Limited
GST free
Manage People Performance
<p>Want to manage your staff and their workloads more efficiently? Make sure you support your team to get great outcomes for your clients? Work with a staff member to address performance issues?
...If there isn't a class to suit you, please the waiting list.
Personality Disorders: A Psychodynamic and Attachment Theory Perspective
This workshop overviews personality development, identifying the key developmental tasks (e.g. emotional regulation, identity, boundaries, etc). This provides clinicians with a map for healthy personality development, as well as shedding light on how personality issues develop. The workshop will look at how personality development shapes perception, emotional responses and how we cope with interpersonal relationships and our internal world (thoughts and feelings). The workshop will...
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$680
Limited
GST free
Personality Disorders: A Psychodynamic and Attachment Theory Perspective
<p>This workshop overviews personality development, identifying the key developmental tasks (e.g. emotional regulation, identity, boundaries, etc). This provides clinicians with a map for healthy
...If there isn't a class to suit you, please the waiting list.
Groupwork Activities, Activities and More Activities
This practical and experiential workshop is for anyone running groups for people of any age and for any purpose, and who want to use dramatic, impactful and meaningful groupwork strategies. Participants will be able to join in over a dozen activities that will use physical movement, imagery and drawing, variations on scaling activities, interactive storytelling and the world’s simplest theatre activities. It will also explore using the internet, music and video as groupwork...
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$380
Limited
GST free
Groupwork Activities, Activities and More Activities
<p>This practical and experiential workshop is for anyone running groups for people of any age and for any purpose, and who want to use dramatic, impactful and meaningful groupwork strategies.
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If there isn't a class to suit you, please the waiting list.
Therapeutics of Trauma Informed Care and Management
Trauma Informed Care aims to meet the needs of trauma survivors via workers and programs becoming trauma-informed (Harris & Fallot, 2001). Maxine Harris (2004) describes a trauma-informed service system as a human services or health care system whose primary mission is altered by virtue of knowledge about trauma and the impact it has on the lives of consumers receiving services. This means looking at all aspects of work and programming through a trauma lens, constantly keeping in...
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This course has no current classes. Please the waiting list.
Transition from Care-Planning to Leave Care
Note – registration for this course includes both the workshop and the option to have one of your Leaving Care Plans reviewed by the trainer. Attend the workshop, and then submit a Leaving Care Plan within the next 6 months to receive your feedback. With our attention focused on the rapidly increasing numbers of children and young people entering care in NSW over the last decade, it is easy to neglect the crucial issue of young people leaving care. It is universally acknowledged by...
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This course has no current classes. Please the waiting list.
Positive Behaviour Support for High Needs Kids
Children and young people in out-of-home care often display behaviours that are challenging both for carers, and other people in the community. During this workshop you will gain an understanding of what positive behaviour support is, and learn about the basic underpinning framework. This is an essential prerequisite for providing support to children with high needs in residential care, intensive foster care and supported family placements. This workshop will provide participants...
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This course has no current classes. Please the waiting list.
Uncomfortable Conversations: How to Talk about the Elephant in the Room
It’s fair to say that most of us do not enjoy having difficult conversations. We either avoid them entirely – resulting in us feeling unacknowledged and frustrated, or we go charging in like a bull in a china shop – resulting in increased tension and conflict. Whilst both of these approaches are common, neither response is likely to result in successful outcomes. This course will build your knowledge and skills in having uncomfortable conversations that are honest, respectful and...
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This course has no current classes. Please the waiting list.
Understanding and Responding to Domestic Violence
Whether you are working in a service focused on DV or not, DV is so prevalent anyone working in the social welfare, children’s, health and education sectors need to be able to identify DV, understand the dynamics, the potential impacts, the safety, legal and support systems and be able utilise good practice and safe responses to individuals and families. Learning Outcomes: Identify DV, and screening tool Understand the dynamics Understand potential impacts Identify the safety,...
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This course has no current classes. Please the waiting list.
Understanding and Working with Simple and Complex Trauma
There is a high prevalence of trauma in the general population and even more so in clinical populations. This workshop will provide clinicians with theoretical understanding and practical techniques that will assist them in their work with clients struggling with trauma related concerns. The workshop overviews a neuropsychological framework for our processing of both everyday experience and traumatic experience. It looks at how this processing can break down following exposure to...
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This course has no current classes. Please the waiting list.
Unravelling Poly Addictions – Addressing Substance Dependency and Behavioural Addictions
The impact of stimulating the reward systems of the brain is evident across the full range of addictive behaviour. Biochemically methamphetamine closely resembles dopamine. Chasing the highs and euphoria of addictive substances or addictive behaviour leads to temporary satiation of the reward systems. For the psychology of the user at these times ‘all is right with the world’. Yet all is not right. The feeling of satiation is temporary and distant from the reality of active...
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This course has no current classes. Please the waiting list.
Using Narrative Therapy to Respond to Domestic and Family Violence
Family violence occurs across all cultural groups and classes. This workshop will support workers to build a best practice framework when responding to the impact of violence. It draws on the theory and practices of Narrative Therapy to support clients to tell their stories in strengthening rather than retraumatising ways. It also offers workers ideas and practices to sustain themselves when hearing stories of abuse and injustice, by staying connected to their hopes and values, and...
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This course has no current classes. Please the waiting list.
Working with Adult Survivors of Childhood Trauma
Childhood trauma is often the underlying issue for people who present with a range of physical and mental health conditions including substance abuse, eating disorders, self-harming behaviour and dissociation. The complex adaptations which enable survival in childhood become the problems that interfere with quality of life in adulthood. Clinicians who may be unaware of these adaptations may really struggle to understand these behaviours. The survivor of childhood trauma...
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This course has no current classes. Please the waiting list.
Workplace Coaching and Mentoring Strategies
The workplace is increasingly being recognised as the key site for ongoing learning and development, and there is greater emphasis on leaders passing on their knowledge and skills. We can support people’s development through planned, structured processes of coaching and also through more experiential learning processes. Many studies on learning organisations have also noted the potentials from building an environment that supports everyday learning exchanges. We will discuss...
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This course has no current classes. Please the waiting list.
Mental Health First Aid for Community Sector Workers
The Mental Health First Aid is a 2 day evidence based program that equips people to respond to someone developing a mental health problem, experiencing a worsening of an existing condition or is having a mental health crisis. MHFA will teach you how to recognise, provide initial assistance and guide people to appropriate treatments and support. The course covers forms of anxiety, depression, substance use, psychosis and suicide. It will enable you to feel confident and be able to...
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This course has no current classes. Please the waiting list.
Trauma Informed Care
Please note: This course is only available via credit card payment at the time of registration. This distance kit introduces the basics of trauma, indicators and impact on development stages. The difference between simple and complex trauma is discussed, followed by how to determine if trauma is impacting on your client. An examination of the impacts of trauma on clients completes this distance kit. Participants will learn about: What is trauma? Typical situations in which trauma...
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Risky Business: Self harm and suicide risk assessment
“Real world” strategies to manage and support those who may be self harming and/or suicidal. Learn about mental health issues and responding to high-risk behaviours, duty of care, professionalism, ethics and confidentiality and the importance of worker self care.
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This course has no current classes. Please the waiting list.
Everybody Hurts Sometimes – Anger Management Tools and Strategies for Young People
Develop the skills to recognise, understand and respond to anger in adolescents. This workshop looks at helping teenagers to manage anger, explores what constitutes anger, how it develops, and examines a range of practical strategies and techniques that can be used to help young people gain control of their anger. When a person believes he or she has been treated unfairly or is deliberately provoked, anger usually results. In terms of survival, anger can be looked at as choosing...
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This course has no current classes. Please the waiting list.
Assessment and Referral Skills
Effective assessment and referral is essential for positive client outcomes. Discover what it takes to make an assessment that is accurate, authentic and person-centred. Build skills in referring in a way that reflects client needs and maximises the likelihood of successful engagement with the new service. This course consists of a written distance package and other supporting resources. When you enrol into this course you will be given access directly to the material. The cost...
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This course has no current classes. Please the waiting list.
Growing Carer Capacity and Building on Strengths
There are many new challenges for the OOHC sector in working with carers. The face of the Australian family has changed dramatically over the past 30 years and the face of fostering is reflecting this diversity. You will increasingly be working with single carers, same sex couples and carers working full time as well as carers wanting to become guardians or adoptive parents. Many new carers are highly skilled which raises some serious challenges for us in providing adequate...
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This course has no current classes. Please the waiting list.
Dialectical Behaviour Therapy: Part A
Dialectical Behaviour Therapy (DBT) is an effective treatment for borderline personality disorder, suicide, para-suicide and self-harm. The treatment results in decreased suicidal and other self harm behaviour, improvement in global functioning, better retention in therapy, as well as a reduction in hospital admissions and length of hospital stay. DBT has been effectively adapted for use with adolescents, alcohol and other drug disorders and some eating disorders. Introduction to...
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This course has no current classes. Please the waiting list.
Dialectical Behaviour Therapy: Part B
Actioning the DBT principles. The second part of Introduction to Dialectical Behaviour Therapy; Part B adds to the core principles taught in Part A. Part B provides instruction and practice in the tools utilised within DBT including: diary card, chain analysis and contingency management. Participants will learn the skills required for the different modes of skills training, coaching, therapist consultation and case management. In addition Part B will provide an overview of the...
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This course has no current classes. Please the waiting list.
Difficult Conversations with Resistant Parents
This three day course is based within a human rights framework that focuses on child protection and respectful engagement of parents who are often classified as involuntary. The course comprises an initial two day program, followed by a third day held six weeks later, to allow for some homework between the two sessions. The participants will be introduced to a conversational style that utilises both a psychobiological and curiosity approach to engaging parents. Participants will...
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This course has no current classes. Please the waiting list.
Double Whammy Masterclass – Co-occurring Mental Health and Alcohol and Other Drugs
Workers who are innovative and responsive to ever-changing best practice standards do better quality work and last longer! Seize this opportunity to take your already established skills and knowledge to the next level. This workshop will utilise peer teaching & learning, and a range of activities crafted to hone your ability to respond to complexity. While the focus is on clients living with co-occurring mental health and AOD issues, it draws on a holistic, strengths-based...
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This course has no current classes. Please the waiting list.
Drug Use and Young People: Change and Choice
The workshop is for anyone working with young people where substance use is a concern. This workshop is not about drugs – it’s about understanding both a young person’s inner and outer worlds, and what drives drug use in terms of who a person is and the world they personally live in. With this as background, the workshop is about firstly understanding drug use in terms of our society generally; secondly what it might mean to each individual person; and thirdly what we can offer...
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This course has no current classes. Please the waiting list.
Challenging Behaviours in Children and Adults with Intellectual Disabilities
‘Challenging behaviours’, such as verbal and physical aggression, self-injurious behaviour, property damage and unsafe behaviours in the vehicle or in the community, are frequently reported in children and adults with intellectual disabilities and the diagnosis of autism spectrum disorder. These behaviours put the person at risk of placement breakdowns – school suspension, difficulties at respite or day program – due to the risks of harm for themselves, their carers and other...
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This course has no current classes. Please the waiting list.
Introduction to Structured Decision Making – Safety Assessment and Risk Assessment
This 1-day course provides participants with an introduction to the Structured Decision Making® Safety and Risk assessment tools used in the NSW child protection sector. Both FaCS and non-government agencies now train their staff in the same structured decision making safety and risk assessments, enabling all agencies working with families in the child protection system to speak the one assessment language; facilitating more efficient referral and case transfer between agencies;...
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This course has no current classes. Please the waiting list.
Let’s Talk About Gambling
Problems related to gambling can present in a range of guises such as financial, legal, relationship, housing, drug and alcohol, child protection and mental health concerns. Therefore, it is likely that professionals working in a range of settings other than the gambling specific context will encounter people with gambling related problems. Raising and addressing the issue of gambling within non-specialist settings can pose a challenge for professionals. However, the opportunity to...
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This course has no current classes. Please the waiting list.
Loss and Grief Work with Adults
“Grief has no rules, mourn your own way” was the theme of Grief Week in 2013. What does this mean and how do we support people who are grieving when our understanding of loss and grief has changed much over the last 30 years? This workshop will provide you with a general understanding and skills involved in supporting people through loss, grief and bereavement. Multiple types of losses will be discussed such as the physical, social, psychological, spiritual and community losses....
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This course has no current classes. Please the waiting list.
Loss and Grief Work with Children and Young People
Managing change, loss and grief is an inevitable part of children and young peoples' lives as they deal with issues such as separation, divorce, death and other significant loss experiences. This workshop is based on the theory that the better children learn to manage and grow through these changes, the more resilient they become as they face further changes in their adult life. The success of children or adolescent’s integration and healing of significant losses is based on...
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This course has no current classes. Please the waiting list.
Child Protection Theory and Reflection
Please note: This course is only available via credit card payment at the time of registration. This course provides the opportunity to learn about and reflect on the practice frameworks used in the child protection sector, and to apply these to your work role. It is in the form of guided research and reflection, with access to support from a CCWT assessor. You will also need the support of your clinical supervisor as guided supervision sessions are essential. You will identify the...
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Assessments are made against units of competency from the Diploma of Child, Youth and Family Intervention CHC50313.
- Build professional practice and sectoral expertise (CHCPRT006)
This course has no current classes. Please the waiting list.
Project Management (Assessment Only)
Please note: This course is only available via credit card payment at the time of registration. This course does not contain learning activities. Only register for this course if you have completed the Project Management face to face workshop or self paced guide.
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Assessments are made against units of competency from the Diploma of Leadership and Management BSB51915.
- Undertake project work (BSBPMG522)
This course has no current classes. Please the waiting list.
Mental Health and Adolescents - Mad, Bad or Sad?
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This course has no current classes. Please the waiting list.
Relapse Prevention in Mental Health and AOD treatment
Learn relapse prevention strategies for clients to support their recovery from mental health and/or AOD issues. You will be introduced to a range of tools to assist with monitoring wellbeing. a. Relapse prevention is an essential aspect of behavioural change for clients addressing both AOD and mental health issues. It involves understanding the process of change; differentiating between a lapse and a relapse; eliminating a sense of failure; identifying triggers and developing...
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This course has no current classes. Please the waiting list.
Suicide and Self-Harm Prevention
This course will equip you with the skills to respond constructively to a client’s cry for help when they are contemplating suicide and how to support people affected by the loss of suicide. It is an interactive workshop offering theoretical and practical information on suicide prevention and post-vention. It will answer the questions: “What do I do if someone is suicidal?” and "How do you help someone who is self-harming?''. An internationally renowned suicide intervention model...
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This course has no current classes. Please the waiting list.
Acts of Resistance, Acts of Reclaiming: Using Narrative Therapy when Working with People who have been Subjected to Sexual Assault
Hearing stories of sexual assault can be challenging, particularly when this is regularly part of the work. Workers may get weighed down by the stories, and may hold worries about retraumatising clients during the counselling, health check or court preparation process. While primarily focusing on counselling, this workshop will support workers in a variety of fields when responding to the impact of sexual assault. It draws on the theory and practices of Narrative Therapy to...
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This course has no current classes. Please the waiting list.
Leading and Supervising Preservation and Restoration Process – implementation and embedding practice
This course lays out the implementation foundations underpinning good restoration service delivery and practice within teams/units. It is a highly interactive workshop that explores leading structural and cultural changes required as well as supervising restoration casework through leadership, supervision and case consultations. Stage 1 – 1 day workshop Content: Introduction to foundation ideas underpinning implementation science and practice Analysing current assets and areas of...
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This course has no current classes. Please the waiting list.
Working with Complexity and the Implications for Restoration Assessment and Safety Planning Practice
This is the foundation course that lays out the theory and evidence underpinning the dynamics of common and complex risk factors that influence assessment and case planning work activities undertaken by restoration practitioners in their work with families. This highly interactive workshop is delivered as: 2 × 1 day workshops (can be face to face or online) 2 × 2 hour group coaching sessions delivered online Stage 1 – 2 × 1 day workshops (can be face to face or online) Content...
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This course has no current classes. Please the waiting list.
Enhancing Parental Capacity for Change in Restoration Work
This is the foundation course that lays out the principles and practices of positive psychology, strength-based, solution focused, motivational interviewing to promote parental willingness, ability and confidence to change. It is a highly interactive practice-based workshop delivered in 2 stages. Stage 1 – 2 × 1 day workshops (can be face to face or online) Content: Introduction to strength based, solution focused guiding principles Introduction to Hope theory and the concept of...
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This course has no current classes. Please the waiting list.
Working with Young People who Self Restore
This workshop takes a whole of family approach to promoting safety, stability and permanency for young people self-restoring to unprepared families. This highly interactive workshop invites participants to assess the needs and strengths and safety plan with a young person, their family and network, using own case examples. It is delivered in two stages. Stage 1 – 3 hour workshop delivered online Content: Overview of research and evidence about young people self-restoring from care,...
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This course has no current classes. Please the waiting list.
Joining the Restoration Dots: Connecting Casework to SDM® SARA outcomes to Family Time to Family Action Case Planning
This is the foundation course that lays out the connections between SARA assessments, the Family Action Plan, Family (Contact) Time and documenting evidence of change for S90 applications. This is a highly interactive workshop, calling on participants' own casework for exploration. The two hour coaching session to be held 3 weeks after the workshop will bring practitioners and supervisors together to debrief practice experiences, share learning, solution finding for ‘wicked little...
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This course has no current classes. Please the waiting list.
Orientation to Interviewing Children
This is an introductory workshop to the topic of interviewing children, offered by Eleonora de Michele in preparation for her more extensive 3 day workshop Interviewing Children in the Context of Allegations of Reportable Conduct, Misconduct and Breach of Codes of Conduct. It is also a stand alone workshop that will give you an introduction to this complex topic. If you enrol in this workshop and then register for the 3 day workshop, you will recieve a refund of the fee for this...
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This course has no current classes. Please the waiting list.
Working with Children and Young People Experiencing Grief in OOHC
This workshop will focus on how to support children and young people in different stages/levels of grief. Participants will learn strategies around healing and engagement. Key skills learned in this workshop include: Identify grief responses and understand the impact on children and young people Learn skills in respectful engagement on grief and loss Increase confidence in having conversations in a trauma informed way
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This course has no current classes. Please the waiting list.
Emotionally Intelligent Frontline Work
Emotional intelligence (EI) is the capability of individuals to recognize their own emotions and those of others, discern between different feelings and label them appropriately, use emotional information to guide thinking and behavior, and adjust emotions to adapt to environments. Developing your emotional intelligence is one of the most effective ways to improve work relationships and manage the stress and sense of overload that can be part of working in the community services...
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This course has no current classes. Please the waiting list.
Adolescent Risk Taking
We know things about young people that we didn’t know even a little while ago. Peer group pressure is more internal than external, thrill-seeking is still thrill-seeking but more driven than previously thought and more important for young people than for children or adults. Young people really can think logically and systematically, although unfortunately not always at those moments when it is most needed. Recently, two things have contributed to what we know about adolescents....
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This course has no current classes. Please the waiting list.
Managing Challenging Behaviours
Increase your skills and confidence in managing difficult client behaviours. The underlying issues that often contribute to people behaving in ways that others find difficult will be identified, discussed and explored. Useful strategies for managing difficult behaviours in a collaborative and constructive way will also be covered. Participants will also have the opportunity to identify their own personal triggers, discuss behaviours that they find particularly challenging and...
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This course has no current classes. Please the waiting list.
Managing Difficult Calls
This course is for any workers who may have to respond to difficult calls. It will begin with an overview of how to prepare for difficult calls for example; being clear about your role; being able to manage your own feelings in difficult circumstances and being aware of how and when to refer the caller within your organisation or outside. Detailed strategies for managing different types of difficult calls will be described including callers who are: angry and abusive; distressed...
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This course has no current classes. Please the waiting list.
Masterclass in Supervision Skills
This workshop is for experienced supervisors who wish to review their supervision practice and extend their skills in supervision. The focus of the workshop is on ways to increase the impact of the supervision that we provide. We will draw upon a range of traditions and approaches to facilitate your analysis of supervision issues and to develop strategies. The workshop includes a range of resources that you can continue to use to reflect on your supervision practice, and to review...
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This course has no current classes. Please the waiting list.
Operational Plan: The Key Tool for Managing Your Organisation
Gain the skills to develop an operational plan based on the strategic plan, in consultation with staff and other people affected by it. Learn about supporting and motivating staff and teams to implement the plan. Develop ways to measure the achievement of the plan in line with a results based accountability framework. You will learn: The difference between a strategic plan and an operational plan A step by step operational planning process What to include in an operational plan How...
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This course has no current classes. Please the waiting list.
Personality Disorders
Being diagnosed with a personality disorder (PD) can be a two-pronged diagnosis. On the one hand, a person may feel some relief to finally gain an understanding of their malaise. On the other hand, a diagnosis of a PD can be acutely stigmatising and demoralising. A PD diagnosis can signal that the mental health system has largely given up, that a person’s behaviour is too complex and erratic, and that medications are of little benefit. Diagnostic frameworks for PD’s tend to reflect...
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This course has no current classes. Please the waiting list.
Art and Play Therapy with Children
This one day workshop provides a practical introduction to counselling children using art and play therapy. As toys are children’s words and play is their language, play therapy optimises children’s self-expression and safety in counselling. Learn what play therapy involves and how to maximise success in engagement with and change for children using this method. Case presentations are based on the presenter’s 20 years' of experience with children. Consideration is given to the...
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This course has no current classes. Please the waiting list.
Art Therapy for Adults
This one day workshop introduces you the therapeutic uses of art in individual and group counselling. The stages of setting up, facilitating and processing art therapy exercises will be explored in a way that maintains respect and safety for clients and group members. Ideas and activities for both non-directed and more structured and directed art therapy work will be considered. This workshop provides practical, useful and interactive opportunities to expand your practice and...
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This course has no current classes. Please the waiting list.
Attachment Based Therapy with Children and Adolescents
Attachment based therapy for children and adolescents focuses on an in-depth understanding of attachment theory, why it is effective and how it has become the center of family therapy. With the increase in working hours and screen based stimulation, we have also seen a rise in young people being medicalised and medicated. This course aims to repeal the shift toward young people being prematurely labeled, and first take another look at family based interventions, with proven...
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This course has no current classes. Please the waiting list.
Engaging Parents: Establishing a Working Alliance with Parents/Carers of Children and Young People at Risk
Engaging parents/carers while working with children and adolescents has been shown as invaluable in creating and supporting the change process. This course will help participants develop skills in positive engagement of parents from the outset. Participants will learn ways to recruit parents and the existing expertise they hold, thereby gaining a vital ally in participants' work. This course will equip participants with best practice skills and strategies, leading them to feel more...
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This course has no current classes. Please the waiting list.
Mental Health First Aid
This Mental Health First Aid course will teach you how to provide initial support to other adults who may be experiencing a mental health problem or mental health crisis, using a practical, evidence based Action Plan. Many of our service users can add trauma, abuse or significant difficulties in life to the range of issues that may add to the likelihood of mental health concerns. We need to be able to recognize, support and respond in a way that supports people with mental health...
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This course has no current classes. Please the waiting list.
How am I trending? Social Media Addiction
Social media can be a powerful and valuable tool for play, communication, engagement, and promotion, offering convenience and communication opportunities in many instances. But social media can also raise questions around online safety, ethical implications (honesty/veracity) of its content, as well as problems such as compulsive or addictive use. This course will explore social media as an addiction. The scope of the course will range from social networking, social media, gaming,...
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This course has no current classes. Please the waiting list.
Engaging with Families: Using Questions as an Intervention – Appreciative Inquiry and Solution-Focused Questions
This 2-day course provides participants with an introduction to solution focused questioning and appreciative inquiry when working with families in the early intervention and child protection space. A key component of this work is assisting families bring about change to promote safety for their children. The solution focused approach assumes that people and families are competent and expert in their own lives and can initiate and maintain change if they have a hand in developing...
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This course has no current classes. Please the waiting list.
Working from Home - how to make it work
Discover how working from home can increase productivity and health. If employees work effectively from home their productivity will generally increase but most people don’t have effective working from home practices. This one day course is for employees who are interested to optimise their effectiveness at working from home and for managers who want to make sure they are getting the best from their employees working from home. Evidence based techniques for maximising focus,...
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This course has no current classes. Please the waiting list.
Difficult Conversations
In this 1 day program we examine the origins and causes of conflict, natural responses to conflict and methods of preventing, managing, mitigating and addressing conflict. The learner will examine their own conflict styles and responses to conflict and explore how these have impacted their teams and workplaces. We will provide tools and processes that assist in the development of skilled and confident conflict managers. This program is suitable for those managing conflict in the...
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This course has no current classes. Please the waiting list.
Power of Addictions
This workshop explores the relationship people have with AOD, how influential AOD can be and the dynamics when people choose to abstain from AOD. Drugs will be defined along with the patterns of drug use, how they are classified. The contributing factors which lead people to use AOD along with the environmental, biological, psychological, legal, financial influences of drug use. The impact of AOD use will be explored including the impact on indirect victims (eg. family members...
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This course has no current classes. Please the waiting list.
Facilitating Emotionally Charged Groups
One of the challenges facing trainers and group facilitators is the impact and appropriate management of emotional dynamics within the group. Emotional dynamics often manifest in reluctance, resistance and/or highly emotional participants, and may arise from: confrontational learning content (such as child protection training); differing learning needs/expectations; previous life or learning experiences; an “I was told to come” attitude; group conflict and personality clashes to...
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This course has no current classes. Please the waiting list.
Child Development and Attachment: Impact from Early Years to Adulthood
Over thirty years of attachment research has helped us to understand how crucial early childhood experiences are to the entire spectrum of a child’s development; affecting social, emotional, physical and cognitive growth. This understanding has been enhanced by brain development research which illustrates how reliant children are on sensitive caregiving for optimal development. However, all too often children don’t receive the care they need in their early years. Issues associated...
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This course has no current classes. Please the waiting list.
Understanding the importance of positive behaviour support plans
This course is about gaining an understanding of Restricted Practices, legislative requirements, practical implications, processes, and how best to support and care for children and young people in out of home care. You will gain an understanding of what a restricted practice is, the importance of gaining approval for use of restricted practices, and the relationship between restricted practices, behaviour management, and positive behaviour support. By having a sound understanding...
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This course has no current classes. Please the waiting list.
Self Care for Workers
Take some time out to nurture yourself and rejuvenate your energy levels. In this one day workshop you will experience a variety of interactive activities that promote self awareness and healthy self care habits. You will also explore the impact of acute or chronic stress on the brain and body, and develop strategies for dealing with stressful situations. This workshop will give participants the opportunity to: Define both stress and self care Measure their current stress levels...
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This course has no current classes. Please the waiting list.
Solution-Focused Brief Therapy
This popular course provides a comprehensive introduction to the ‘strengths perspective’ and resilience focus in human services work, and to the Solution-Focused Brief Therapy approach (SFBT) and its application to a range of counselling settings. The course presents the theoretical background of the approach and systematic explanation, demonstration and practice of the key skills and tools of SFBT – the main forms of questioning and interventions. Videotapes of real therapy...
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This course has no current classes. Please the waiting list.
Narrative Therapy using the 'Heart and Wall' Tool
The heart and wall is a metaphor based on the Narrative Therapy ideas of ‘externalising’ the problem. This therapeutic tool is a visual externalisation that allows people to separate from problem saturated views of themselves which are limiting, and to re-connect or connect for the first time, with a view of themselves that gives acknowledgement and hope for the future. The ‘heart and the wall’ provides an opportunity for the helper to assist the person seeking help to engage in...
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This course has no current classes. Please the waiting list.
Making Communication Work at Work
Please note: This course is only available via credit card payment at the time of registration. If you want to have strong relationships with staff and clients then you need to be able to communicate effectively in a variety of situations. This interactive and comprehensive two-day workshop will equip you with effective communication strategies to establish rapport, work through issues and potentially difficult situations. You will learn how to conduct discussions in your work...
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Assessments are made against units of competency from the Certificate IV in Community Services CHC42015.
- Use communication to build relationships (CHCCOM002)
This course has no current classes. Please the waiting list.
Further Work in Child Protection
Please note: This course is only available via credit card payment at the time of registration. ‘Further work in Child Protection’ builds on participants' knowledge of child protection in the Australian context, and in NSW, specifically under NSW legislation. A basic understanding of indicators of risk and reporting is assumed. The course looks at how the legislation is implemented in practice, in organisations and with children, young people and families. It also outlines...
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Assessments are made against units of competency from the Diploma of Child, Youth and Family Intervention CHC50313.
This course has no current classes. Please the waiting list.
Legal issues and Safe Practice in Child Protection
Please note: This course is only available via credit card payment at the time of registration. This distance kit outlines the child protection system in Australia, with the Frameworks, processes and legislation that guide its operations. Content includes types of court orders, indicators and impacts of abuse and an introduction to basic risk management and safety planning for children and young people
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Assessments are made against units of competency from the Diploma of Child, Youth and Family Intervention CHC50313.
This course has no current classes. Please the waiting list.
Introduction to Structured Decision Making® Restoration Assessment Tool
Participants will understand the Structured Decision Making® Safety and Risk Assessments used by FACS NSW and how those assessments integrates with the SDM Restoration Assessment tool they will use in restoration casework to support the difficult decisions including whether or not to continue or discontinue restoration efforts, or restore the child home at this time. This 2 day course includes a focus on restoration practice as well as the SDM tools, and at the completion of this...
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This course has no current classes. Please the waiting list.
Leading Restoration Practice for Team Leaders and Supervisors
This course is designed to support individuals to lead practice within Funded Service Providers for Restoration in NSW. There has been significant change in legislation and the practice surrounding restoration casework in NSW. This course will focus on leading practice in the context of change with a specific focus on the business of restoration, supporting caseworkers to do the complex and intensive work, and create an understanding of the relationships between research and...
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This course has no current classes. Please the waiting list.
Post Restoration Preservation Advanced Safety and Support Planning to Support Restoration Preservation
Participants will understand the principles of safety organised practice and how the principles and practices support restoration casework to support the preservation of restoration efforts and maintain the child safely in the home. Research indicates that families require ongoing support after children return home permanently and that this can be a critical period where restoration can breakdown. The course focuses on developing longer term safety and support plans involving...
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This course has no current classes. Please the waiting list.
Introduction Conducting Investigative Interviews with Children When Allegations Have Been Made Against Staff About Reportable Conduct or Professional Misconduct
Speaking with children is often a daily activity for many professionals working in child related employment and many of the skills, knowledge and practices used in daily communication with children also apply to more formal investigative interviews with children. This introductory workshop helps participants understand the purpose and structure of a legally acceptable interview with the child and some of the child development implications underpinning good practice. Introduction...
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This course has no current classes. Please the waiting list.
Advanced Conducting Investigative Interviews with Children When Allegations Have Been Made Against Staff About Reportable Conduct or Professional Misconduct
Please note it is a prerequisite to attend the 1 day Introduction course before enrolling in this 2 day advanced training course - see link below. This advanced course builds on the information and skills covered in the Introduction course and furthers participants’ knowledge, skills and confidence by covering: Child development and how it relates to interviewing practice How to question children in a developmentally appropriate way How to plan for an interview a child with...
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This course has no current classes. Please the waiting list.
Community Development: Introduction
Please note: This course is only available via credit card payment at the time of registration. Community development work aims to facilitate community members working together to influence and guide the future of their community. This work includes delivery of a broad range of programs which contribute to the capacity development, through public social change processes. The work may occur within and across social, environment, arts and culture, economic, and recreation sectors....
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Assessments are made against units of competency from the Certificate IV in Community Services CHC42015.
This course has no current classes. Please the waiting list.
Managing WHS and Other Workplace Risks (Distance Delivery)
Please note: This course is only available via credit card payment at the time of registration. Students will receive a self paced learning guide and assessment booklet and can access support through the CCWT team. Work Health and Safety is an area of work in which myths abound. WHS concerns can be used to justify decisions about activities, without necessarily having gained an understanding of the legislation. It is a case of “a little knowledge is a dangerous thing”. As a manager...
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Complex Trauma and Mental Health
The Adverse Childhood Experience study (ACE study) outlines the detrimental legacy left in the wake of complex childhood trauma. Yet, these early negative experiences do not need to define or determine one’s life and experience of Self. Understanding the impacts of complex trauma and the relationship with adult mental health symptoms is a key step in transforming this legacy. Understanding the impact of complex trauma on the brain (neurological structures and functions), psychology...
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This course has no current classes. Please the waiting list.
Cultural Diversity: Promoting Communication and Inclusion
Please note: This course is only available via credit card payment at the time of registration. With a growing sensitivity in the community about cultural diversity, workplaces need to be increasingly aware of their inclusion of, and responses to, diverse cultures. Encouraging the participation of people from diverse cultures impacts on every aspect of service delivery, ranging from communication with clients and co-workers, to legislative compliance, including anti-discrimination...
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Assessments are made against units of competency from the Certificate IV in Community Services CHC42015.
- Work with diverse people (CHCDIV001)
This course has no current classes. Please the waiting list.
Developing and Implementing Programs
Please note: This course is only available via credit card payment at the time of registration. This distance kit covers the basic strategies involved in identifying and responding to a community issue, by running a community development plan. This includes research into the background of the issue and identification of people and resources who can support the plan. Useful strategies for promotion and marketing are discussed and ways to encourage participation by the target group...
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Assessments are made against units of competency from the Certificate IV in Community Services CHC42015.
- Develop and implement service programs (CHCCCS007)
This course has no current classes. Please the waiting list.
Effective Networking
Please note: This course is only available via credit card payment at the time of registration. This course covers the basic concepts of networking and assists you to develop a plan to improve or increase the networking that your organisation undertakes. Starting with a look at what networking is and the potential barriers, the course then moves on to collaboration between organisations – its strengths and weaknesses and practical implications for organisations. We think about the...
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Assessments are made against units of competency from the Diploma of Community Services CHC52015.
- Develop and maintain networks and collaborative partnerships (CHCPRP001)
This course has no current classes. Please the waiting list.
Manage Your Budget (Distance Delivery)
Please note: This course is only available via credit card payment at the time of registration. Students will receive a self paced learning guide and assessment booklet and can access support through the CCWT team. If the words ‘budget’, ‘debt recovery’ and ‘cash flow’ bring fear into your heart this package is for you. Beginning with the basic concepts of accounting and the importance of financial management to the health and success of an organisation, the package then outlines...
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Assessments are made against units of competency from the Diploma of Leadership and Management BSB51918.
- Manage budgets and financial plans (BSBFIM501)
Managing a Legal and Ethical Workplace
Please note: This course is only available via credit card payment at the time of registration. Legal and ethical issues that arise in workplaces need to be responded to in accordance with legislative and regulatory guidelines, but also need to be managed appropriately with the staff and clients involved. It is essential that managers have a clear understanding of the requirements of legislation, regulatory frameworks, ethical principles and accreditation requirements, and that...
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Assessments are made against units of competency from the Diploma of Community Services CHC52015.
- Manage legal and ethical compliance (CHCLEG003)
This course has no current classes. Please the waiting list.
Successful Quality Assurance Processes (Distance Delivery)
Please note: This course is only available via credit card payment at the time of registration. Students will receive a self paced learning guide and assessment booklet and can access support through the CCWT team. Quality assurance processes can have a bad name for being “just about compliance”, being expensive and time consuming, and for being a way of “catching you doing something bad”. However a quality assurance program can also mean higher quality service provision, efficient...
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Assessments are made against units of competency from the Diploma of Leadership and Management BSB51918.
- Plan, implement and review a quality assurance program (BSBMGT521)
Organisational Communication
Please note: This course is only available via credit card payment at the time of registration. While communication is the foundation of being a successful manager it is also one of the most pervasive challenges in the workplace. A manager must wear many communication hats when interacting with a variety of stakeholders all with different needs and agendas, whether they be clients, staff, colleagues, management or other organisations. An effective manager also needs to maintain...
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Assessments are made against units of competency from the Diploma of Community Services CHC52015.
- Develop workplace communication strategies (CHCCOM003)
This course has no current classes. Please the waiting list.
Recruit, Select and Induct Staff (Distance Delivery)
Please note: This course is only available via credit card payment at the time of registration. Students will receive a self paced learning guide and assessment booklet and can access support through the CCWT team. Successful recruitment and induction of staff is essential for the organisation’s short term needs and long term development. We need to find people who are the most suitable for the job as the results of ineffective recruitment can be additional financial expense,...
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Assessments are made against units of competency from the Diploma of Leadership and Management BSB51918.
- Support the recruitment, selection and induction of staff (BSBHRM405)
Reflect on Your Practice
Please note: This course is only available via credit card payment at the time of registration. Ever taken the time out to reflect on your own work? Ever wondered if you aim too high or aim too low with your own expectations of yourself? What can you do to improve your work practices? Are you ready to meet the future needs of our sector? So many questions but only you have the answers! Participants will cover the following topics: Working within relevant legislation, policies and...
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Assessments are made against units of competency from the Certificate IV in Community Services CHC42015.
- Reflect on and improve own professional practice (CHCPRP003)
This course has no current classes. Please the waiting list.
Utilising Learning Strategies to Improve Outcomes
Please note: This course is only available via credit card payment at the time of registration. In our ever changing community sector, there is always something new that staff should be learning in order to keep up to date with their practices and provide the best services to their clients. Managers have to balance this need for new skills and knowledge with the reality of limited resources and time. This course will examine the range of strategies to promote a learning culture...
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Assessments are made against units of competency from the Diploma of Leadership and Management BSB51915.
- Develop a workplace learning environment (BSBLED501)
This course has no current classes. Please the waiting list.
You as Manager (Distance Delivery)
Please note: This course is only available via credit card payment at the time of registration. Students will receive a self paced learning guide and assessment booklet and can access support through the CCWT team. This module focuses on the need for managers to be organised, focused and skilled, in order to effectively manage the work of others. As such it is an important unit for most managers, particularly as they serve as role models and have a significant influence on the work...
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Assessments are made against units of competency from the Diploma of Leadership and Management BSB51918.
- Manage personal work priorities and professional development (BSBWOR501)
Groupwork Fundamentals
Please note: This course is only available via credit card payment at the time of registration. Groupwork provides an opportunity for participants to gain both emotional support from others in the group and to more confidently deal with the emotional and psychological challenges that life presents to us all. This workshop is intended to assist you to be able to establish an atmosphere where participants feel safe to share with others, to explore their challenges together and to...
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Assessments are made against units of competency from the Certificate IV in Community Services CHC42015.
- Plan and conduct group activities (CHCGRP002)
This course has no current classes. Please the waiting list.
Implementing Trauma Informed Practice in Out-of-Home Care
Please note: This course is only available VIA CREDIT CARD payment at the time of registration. Invoice is not available. This course covers the following topics Educating and informing carers about the effects of developmental trauma on children in out-of-home care Applying an understanding of developmental trauma to positive behaviour support Supporting carers to understand and develop reparative parenting skills and techniques Understanding the link between trauma of separation...
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Parent Assessment for Restoration Tool Familiarisation (Step by Step)
Assessing parents for the return home of their children is challenging. Parent assessors must have relevant knowledge about good restoration practice. This is a two-part course: The first part is a self-paced distance-learning course entitled Foundations for Good Restoration Practice. In order to be able to assess if a parent has the capacity to safely care for their child/ren, assessors understand key messages from research, be aware of parental capacity to change, and work in a...
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This course has no current classes. Please the waiting list.
Guardianship Application Documentation
A Guardianship application is more than just doing an assessment of the potential guardian. It is a complex process requiring preparation of documents for court and co-ordination between funded service providers and DCJ personnel. This course will cover all of the key tasks required for a Guardianship application. The course is in two parts: Part 1: Distance learning You will be provided with pre-course information and be expected to satisfactorily complete a knowledge quiz about...
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This course has no current classes. Please the waiting list.
Transformational Leadership: Strategies to Lead Significant Change
This workshop is for managers and leaders who are leading significant change in their service. Changing contexts provide opportunities for new models of practice but staff may need to move into a different mindset to practice in more effective, innovative ways. To lead these changes we need the skills of transformational leadership. Transformational leadership skills complement our skills of leading, planning, organising, and monitoring. Transformational leadership involves vision...
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This course has no current classes. Please the waiting list.
Restoration Intensive Practice: preparing children, young people and their families before, during and after restoration.
Participants will appreciate the need for preparation and support of children and their families before, during and after restoration, particularly as children and their families have experienced many layers of trauma. Foster carers can be central to providing the support children need during restoration and supporting and coaching birth families to demonstrate progress in the six domains of quality contact or family time. Workers will recognise the practice of partnering and...
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This course has no current classes. Please the waiting list.
Community Leadership Program
Syntax error in "{image name:“clp\_graduates.jpg”}" There's no image with the name: clp\_graduates.jpg Community Leadership Program "…revolutionised the way I approached leadership and encouraged me to get out of my comfort zone" Now in its 10th successful year, the Community Leadership Program challenges, nurtures and fosters new leaders in the community and human services sectors. More than 130 professionals, from across a diverse range of fields including education, health,...
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Accidental Trainer
Do you need to communicate with other agencies about the model of practice that your service is implementing? Do you need to engage them with the underlying rationale and evidence? Do you want to pass on some specific ‘lessons learnt’ from your experience in an area of practice? Are you sometimes asked to provide talks to community groups? Sometimes leaders and practitioners are asked to provide training because others know of their expertise and the wealth of experience in the...
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This course has no current classes. Please the waiting list.
Self-Regulation Skills for Helping Professionals
Challenges from work and daily life commonly impair healthy functioning, yet emergency and helping work requires the ability to maintain a state of calm, centred responsiveness. Training for helping professionals rarely includes learning how to identify and respond to indicators of disquiet within the self and research shows that emergency and helping professionals experience far greater rates of PTSD and PTSD type symptoms than the general population. This one day workshop...
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This course has no current classes. Please the waiting list.
Trauma Informed Recovery Practice Toolkit
This two day interactive professional development training builds on the principles of trauma-informed care and practice. The training supports practitioners to understand and work within a relational approach with trauma survivors. A relational approach centres connection and collaboration, personal and interpersonal skills that may have been interrupted by trauma. The workshop takes account of neurobiological understandings and intersubjective values that support practitioners to...
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This course has no current classes. Please the waiting list.
Mental Health First Aid Youth
This Mental Health First Aid course will teach you how to provide initial support to Young People who may be experiencing a mental health problem or mental health crisis, using a practical, evidence based Action Plan. This course is based on the expert consensus of people with lived experience of mental health problems and professionals. Learn about the signs and symptoms of the common and disabling mental health problems in young people, where and how to get help when a young...
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This course has no current classes. Please the waiting list.
Gambling Harm Minimisation
Are you working with clients who are experiencing negative impacts from gambling? This course, presented in conjunction with the Office of Responsible Gambling is a 3.5 hour workshop on Gambling Harm Minimisation, which will provide you with strategies for working with these clients. The workshop is targeted at social workers, counsellors and other community sector workers. This course is accredited by the Association of Community Workers Australia as 3.5 CPD hours. Learning...
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This course has no current classes. Please the waiting list.
Managing Teams Remotely
Many services are finding that they need effective ways of managing teams remotely – staff may be based in various locations or they may be working from home at times. In general, it has been found that the same management principles apply when managing a team remotely but they need to be applied in more deliberative way and communication needs to be more proactive and clearer. Processes for supervision and support may need to be redesigned. Further, we need to acknowledge that...
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This course has no current classes. Please the waiting list.
The Restoration Journey: understanding the legal process and agency responsibility
This is the foundation course that lays out the legal journey from entry to permanency for children and families in the care system. This highly interactive workshop addresses the main interagency responsibilities and the sections of the care and protection legislation important for the restoration process. This course is presented as a one day workshop, followed by a 2 hour group coaching sessions 3 - 4 weeks after the workshop. Workshop Content: o Journey into care – S27 ‘risk of...
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This course has no current classes. Please the waiting list.
Child Abuse Dynamics: theory, evidence and implications for preservation and restoration assessment, safety planning and practice
This is the foundation course that lays out the theory and evidence underpinning the different abuse types restoration practitioners need to assess to be able to develop robust Immediate Safety Plans and Longer-term Safety and Support Plans in their work with families. This is a highly interactive 2 day workshop which is followed by 2 x 2 hour group coaching sessions delivered online at 3 - 4 week intervals after the workshop. Workshop Content: o Introduction to poverty and trauma...
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This course has no current classes. Please the waiting list.
SDM, SARA and Immediate Safety Planning and Longer Term Case Planning for Preservation and Restoration Practice
This is the foundation course that lays out the principles and practices of SARA assessments and the key features of robust Immediate safety Plans and Longer-term Safety and Support Plans. It is delivered in a 1 day workshop followed by a 2 hour group coaching session to bring practitioners and supervisors together to debrief practice experiences, share learning, solution finding for ‘wicked little problems’ and offering further practice opportunities. Content: o Introduction to...
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This course has no current classes. Please the waiting list.
Concurrent Planning for Permanency for Children: implications for preservation and restoration practice
This is the foundation course that lays out the principles and practices of concurrent planning for permanency for children in care. This highly interactive workshop addresses nine core stages of ethical concurrent practice with families undergoing the restoration process. The material is delivered as a 1 day workshop followed 3 - 4 weeks later with a 2 hour group coaching session. The coaching session brings practitioners and supervisors together to debrief practice experiences,...
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This course has no current classes. Please the waiting list.
Lead Difficult Conversations
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Assessments are made against units of competency from the Diploma of Leadership and Management BSB50420.
- Lead difficult conversations (BSBCMM412)
This course has no current classes. Please the waiting list.
Connecting Well During Challenging Phone and Online Communication
Much has changed over the last years in managing online and telephone communication with everchanging technology and the challenges of COVID 19. Face to face communication is often not an expected option and we are challenged to mange difficult conversations online and on the phone. This course will help you identify the key communication challenges in your work and how to address these. The pros and cons of different communication options will be explored with focusing on the...
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This course has no current classes. Please the waiting list.
Providing Online Services to Children and Young People: Necessary and Good
With the arrival of COVID to Australia, many workers had to expediently move their services to an online platform, often with little to no training for practitioners. In this workshop you will develop and expand your ethical and practice framework, allowing you to feel comfortable utilising technology-based interventions with children and young people who have experienced trauma. This informative and creative one day workshop will explore two main issues: The ethical landscape of...
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This course has no current classes. Please the waiting list.
Self Care
How do we remain balanced and sustainable in the face of life’s ever-changing stresses? This highly interactive 1-day workshop focuses on developing knowledge, skills, strategies, and self-awareness to assist you to effectively navigate life’s pressures in a way that maintains and maximises your wellbeing. During this training you will have the opportunity to: Identify a range of self-care strategies Examine how our brains trigger stress and anxiety reactions Differentiate the...
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This course has no current classes. Please the waiting list.
The Power of Positive Discipline in the Workplace
When you manage or lead, the productivity and quality of the work outputs of your people is your responsibility. That’s one of the key things you, as a leader, are paid to do. And a major source of productivity and highly performing organisations is employee satisfaction. Those who enjoy their job and want to be there. To do their best. Because they care. That’s when your role as a leader is easy – or easier. Then we have the under-performers. People who don’t regularly finish...
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This course has no current classes. Please the waiting list.