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Effective Casework and Case Management

Case management is the primary way for providing support to individuals and families across the community services sector. Even workers who do not technically have a case management role benefit from a case management approach to their work and from using case management skills and strategies. Learn the fundamentals of contemporary, strengths-based case management, develop skills including engaging, assessing, planning, facilitating appropriate referrals and working in partnership... [More]
$540 Limited GST free
Effective Casework and Case Management

<p>Case management is the primary way for providing support to individuals and families across the community services sector. Even workers who do not technically have a case management role benefit

...

If there isn't a class to suit you, please the waiting list.

Dialectical Behaviour Therapy: Part B

Actioning the DBT principles. The second part of Introduction to Dialectical Behaviour Therapy; Part B adds to the core principles taught in Part A. Part B provides instruction and practice in the tools utilised within DBT including: diary card, chain analysis and contingency management. Participants will learn the skills required for the different modes of skills training, coaching, therapist consultation and case management. In addition Part B will provide an overview of the... [More]
$540 Limited GST free
Dialectical Behaviour Therapy: Part B

<p>Actioning the DBT principles. The second part of Introduction to Dialectical Behaviour Therapy; Part B adds to the core principles taught in Part A. Part B provides instruction and practice in the

...

If there isn't a class to suit you, please the waiting list.

Acts of Resistance, Acts of Reclaiming: Using Narrative Therapy when Working with People who have been Subjected to Sexual Assault

Hearing stories of sexual assault can be challenging, particularly when this is regularly part of the work. Workers may get weighed down by the stories, and may hold worries about re­traumatising clients during the counselling, health check or court preparation process. While primarily focusing on counselling, this workshop will support workers in a variety of fields when responding to the impact of sexual assault. It draws on the theory and practices of Narrative Therapy to... [More]
$290 Limited GST free
Acts of Resistance, Acts of Reclaiming: Using Narrative Therapy when Working with People who have been Subjected to Sexual Assault

<p>Hearing stories of sexual assault can be challenging, particularly when this is regularly part of the work. Workers may get weighed down by the stories, and may hold worries about re­traumatising

...

If there isn't a class to suit you, please the waiting list.

Online Supervision: Issues and Strategies

This workshop is for managers, program coordinators, practice leaders and team leaders who are providing supervision on-line. We will explore some of the issues that you can come across in the online space and look at a range of strategies and resources that could be useful. On day 1 we will look at specific challenges in establishing the supervisory relationship online, identify ‘good’ online supervision, and consider the skills that are different to face-to-face supervision. We... [More]
$500 Limited GST free
Online Supervision: Issues and Strategies

<p>This workshop is for managers, program coordinators, practice leaders and team leaders who are providing supervision on-line. We will explore some of the issues that you can come across in the

...

If there isn't a class to suit you, please the waiting list.

Connecting Well During Challenging Phone and Online Communication

Much has changed over the last years in managing online and telephone communication with everchanging technology and the challenges of COVID 19. Face to face communication is often not an expected option and we are challenged to mange difficult conversations online and on the phone. This course will help you identify the key communication challenges in your work and how to address these. The pros and cons of different communication options will be explored with focusing on the... [More]
$290 Limited GST free
Connecting Well During Challenging Phone and Online Communication

<p>Much has changed over the last years in managing online and telephone communication with everchanging technology and the challenges of COVID 19. Face to face communication is often not an expected

...

If there isn't a class to suit you, please the waiting list.

Family Group Conferencing Facilitator Training

Family Group Conferencing is a process that brings families together to develop solutions for the issues that children and young people are facing. In NSW it is increasingly being used in the out of home care system to support decision making processes about where children and young people in care can find a permanent placement. This course will provide you with the mediation skills needed to successfully facilitate a family group conferencing process. It is presented in a blended... [More]
Assessments are made against units of competency from the Certificate IV in Community Services CHC42015.
$1,450 Limited GST free
Family Group Conferencing Facilitator Training

<p>Family Group Conferencing is a process that brings families together to develop solutions for the issues that children and young people are facing. In NSW it is increasingly being used in the out

...

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If there isn't a class to suit you, please the waiting list.

Debriefing Skills

Are you a manager or team leader who supervises client centered staff? How do you debrief staff after a difficult situation or support them through a crisis intervention? How do you ensure your supervision is working for all? It is always a juggling act when we supervise. We need to look after our clients, our staff, our organisation and of course ourselves. This workshop examines the range of methods by which support can be provided, including structured, planned supervision,... [More]
$270 Limited GST free
Debriefing Skills

<p>Are you a manager or team leader who supervises client centered staff?<br/>How do you debrief staff after a difficult situation or support them through a crisis intervention?<br/>How do you ensure

...

If there isn't a class to suit you, please the waiting list.

Unpacking the Complexity of Hoarding and Squalor

Hoarding and Squalor is on the increase. It is estimated that there may be as many as 600,000 Australians living in clutter or severe domestic Squalor. This equates to 2.6% of the population. For the most part, workers stumble across these situations when assisting consumers with other issues, and struggle to understand how to work with and support consumers in this area. This training will equip workers to understand Hoarding Disorder (HD) and Severe Domestic Squalor (SDS) by... [More]
$540 Limited GST free
Unpacking the Complexity of Hoarding and Squalor

<p>Hoarding and Squalor is on the increase. It is estimated that there may be as many as 600,000 Australians living in clutter or severe domestic Squalor. This equates to 2.6% of the population. For

...

If there isn't a class to suit you, please the waiting list.

Loss and Grief Work: Practice Essentials

Working with loss, grief and change is an essential part of client work when supporting clients through challenging times. Grief support can be provided by most people who have had some basic loss and grief support training. This two-day training course will provide you with these essential skills and help you understand the importance of doing active grief work. You will be able to differentiate between the range of general loss experiences humans have to face in their lifetime to... [More]
$540 Limited GST free
Loss and Grief Work: Practice Essentials

<p>Working with loss, grief and change is an essential part of client work when supporting clients through challenging times. Grief support can be provided by most people who have had some basic loss

...

If there isn't a class to suit you, please the waiting list.

Accidental Counsellor: 2 Day CCWT Workshop

Workers who are not employed as counsellors often find themselves placed in an impromptu counselling role as a result of issues or requests for help that arise from contact with clients in their workplace setting. They feel they can’t refuse to help, but how do they respond? Without the clarity and assurance that comes from professional support, resources, training and experience, or even a clear mandate to ‘do counselling’, the accidental counsellor is confronted with a range of... [More]
$540 Limited GST free
Accidental Counsellor: 2 Day CCWT Workshop

<p>Workers who are not employed as counsellors often find themselves placed in an impromptu counselling role as a result of issues or requests for help that arise from contact with clients in their

...

If there isn't a class to suit you, please the waiting list.

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