Are you ready to move your team from good to great? This interactive two-day workshop is designed exclusively for Human Services leaders who want to master the art of building, motivating, and sustaining a high-performance team. You'll gain practical, actionable strategies to develop and retain staff, reducing turnover and burnout. 

Master the skills to build a resilient, client-focused team culture, while strategically managing staff development, providing feedback, and effectively addressing performance issues. This accredited skill set moves beyond theory to give you tools you can apply in your workplace to:

• Establish team cohesion and clearly define roles, responsibilities, and team expectations.
• Facilitate teamwork and manage group dynamics to support collaborative outcomes.
• Manage and address team conflict constructively and promptly.
• Monitor and evaluate team performance against agreed-upon goals and provide feedback.
• Set performance goals that align individual contributions with organisational objectives.
• Provide feedback and coaching to enhance individual performance and growth.
• Identify and address performance gaps or underperformance ethically and effectively.
• Develop and implement strategies for career development and succession planning within the team.

This course is designed for leaders in the Human Services sector and is delivered online over two consecutive days. It includes assessment against two units of competency which are part of BSB50420 Diploma of Leadership and Management, allowing you to gain credit towards this nationally recognised qualification:

1. BSBTWK502 Manage team effectiveness
2. BSBLDR522 Manage people performance

Applications now open

Invest two days to transform your leadership approach and build a truly high-performing, resilient team. Limited places available!

For more information, download the Course Information Brochure or contact the CCWT team at training@ccwt.edu.au