Emotional Intelligence (EI) is a core skill for leaders in the workplace in managing staff, change and conflict.

Our ability to effectively lead depends on our ability to recognise and manage our own emotions/triggers and in managing the full range of emotional responses from staff in the workplace.

In this workshop you will explore your own EI and develop strategies to; create an emotionally intelligent workplace, capitalise on your strengths and minimise your challenges, to improve your EI and lead with emotional intelligence.

You will learn about:

• Emotion theory
• Neuroscience of emotion
• Emotional intelligence in practice
• Assessing individual strengths and challenges
• Leading teams using EI tools and strategies
• Creating team cohesion with EI

Who should attend?

Managers, team leaders, coordinators

Please note: If you wish to undertake assessment for this course, enrol in the Assessment Only version of this course as well as this workshop.

Changes to enrolment processes for 2024 Calendar Courses

Please note CCWT have now moved to a payment on enrolment process. CCWT can no longer invoice to pay later, which means you can no longer enrol in a course without paying for it at the time of enrolment

If you cannot attend the class you have paid for, you need to give CCWT 2 weeks notice to obtain a credit for another class. Please see our updated terms and conditions https://www.acwa.asn.au/ccwt/terms-and-conditions/