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Step by Step Assessment Consultation

Are you a Step by Step assessor and require support in completing an assessment? This consultation provides a one hour session to explore complex assessment issues and support high quality assessment practice. On enrolment you provide an overview of the assessment issues to be explored. A suitable time will be arranged to meet online to complete the assessment consultation.  The Assessment Consultation is suitable for all Step by Step assessors. This course must be paid for by... [More]
$300 Limited GST free
Step by Step Assessment Consultation

<p>Are you a Step by Step assessor and require support in completing an assessment?</p>

<p>This consultation provides a one hour session to explore complex assessment issues and support high quality

...
Self paced

2025-10-16 2025-10-16
Video Conferencing

Diploma of Child, Youth and Family Intervention CHC50321 RPL program

The Diploma of Child, Youth and Family Intervention is a nationally recognised qualification. This Recognition of Prior Learning (RPL) Pathway is designed for experienced practitioners in the Children and Family sector. [More]
Assessments are made against units of competency from the Diploma of Child, Youth and Family Intervention CHC50321.
  • Respond to client needs (CHCCCS016)
  • Assess co-existing needs (CHCCCS004)
  • Undertake and implement planning with at-risk children and young people and their families (CHCPRT036)
  • Build professional practice and sectoral expertise (CHCPRT030)
  • Facilitate and review case management (CHCCSM013)
  • Work with people with mental health issues (CHCMHS001)
  • Support people to improve relationships (CHCFAM003)
  • Facilitate and monitor contact (CHCFAM005)
  • Reflect on and improve own professional practice (CHCPRP003)
  • Maintain work health and safety (HLTWHS003)
  • Implement trauma informed care (CHCMHS013)
  • Work with children and young people with complex trauma and attachment issues and needs (CHCPRT034)
  • Work effectively in trauma informed care (CHCMHS007)
  • Promote Aboriginal and/or Torres Strait Islander cultural safety (CHCDIV002)
  • Work with diverse people (CHCDIV001)
  • Recognise and respond appropriately to domestic and family violence (CHCDFV001)
  • Work effectively in child protection to support children, young people and families (CHCPRT028)
  • Analyse information for service planning and delivery (CHCDEV006)
Diploma of Child, Youth and Family Intervention CHC50321 RPL program

<p>The Diploma of Child, Youth and Family Intervention is a nationally recognised qualification. This <strong>Recognition of Prior Learning (RPL) Pathway</strong> is designed for experienced

...
Self paced

365 maximum days to complete
2025-10-16 2025-10-16

Step by Step Assessment Review, Feedback and Coaching

Are you a Step by Step assessor seeking additional support with a particular assessment or just wanting to improve your assessment practice? This Step by Step Assessment Review, Feedback and Coaching includes a comprehensive review of one Step by Step assessment, written feedback and one 45 minute coaching session.  On enrolment, you will provide a de-identified assessment. Our review will be completed within 15 working days and you will receive written feedback.  The coaching... [More]
$450 Limited GST free
Step by Step Assessment Review, Feedback and Coaching

<p>Are you a Step by Step assessor seeking additional support with a particular assessment or just wanting to improve your assessment practice?</p>

<p>This <strong>Step by Step Assessment Review,

...
Self paced

2025-10-16 2025-10-16
Video Conferencing

Step by Step Continuous Improvement Coaching

Are you a Step by Step Assessor who is seeking to strengthen their assessment practice? Or require ongoing external review of complex foster care, relative and kinship or guardianship assessments?  This continuous improvement coaching includes 3 comprehensive assessment reviews, each with written feedback and a 45 minute coaching session over a 12 month period.   On enrolment, you will complete an initial consultation and develop a coaching plan.    This coaching is suitable for... [More]
$1,200 Limited GST free
Step by Step Continuous Improvement Coaching

<p>Are you a Step by Step Assessor who is seeking to strengthen their assessment practice? Or require ongoing external review of complex foster care, relative and kinship or guardianship assessments? 

...
Self paced

2025-10-16 2025-10-16
Video Conferencing

Shared Lives 2024 NSW Relative and Kinship Leaders Guide Purchase

To be eligible to purchase this Relative and Kinship Carer Leaders Guide, you must have previously attended training on Shared Lives. This Leaders Guide includes detailed information on how to deliver Part One and Part Two of the training.  It is only available in hard copy. How to purchase this Leaders Guide and access all supporting documents, resources and templates: 1.        Enrol into this 'course' using a credit card (no additional training is required - you are just... [More]
$250 Limited GST free
Shared Lives 2024 NSW Relative and Kinship Leaders Guide Purchase

<p>To be eligible to purchase this <strong>Relative and Kinship Carer Leaders Guide,</strong> you must have previously attended training on Shared Lives.</p>

<p>This Leaders Guide includes detailed

...
Self paced

2025-10-16 2025-10-16

This leaders guide can only be purchased by assessors who have been trained to use the 2024 edition of Shared Lives.

If you need to complete the Familiarisation - use this link to enrol in the short self-paced online course: Shared Lives NSW 2024 Familiarisation.

If there isn't a class to suit you, please the waiting list.

Diploma of Community Services CHC52021 RPL program

The Diploma of Community Services is a nationally recognised qualification. This Recognition of Prior Learning (RPL) Pathway is designed for experienced Human Services practitioners. [More]
Assessments are made against units of competency from the Diploma of Community Services CHC52021.
  • Recognise and respond to crisis situations (CHCCCS019)
  • Reflect on and improve own professional practice (CHCPRP003)
  • Facilitate workplace debriefing and support processes (CHCMGT005)
  • Analyse impacts of sociological factors on people in community work and services (CHCDEV005)
  • Develop and implement service programs (CHCCCS007)
  • Manage legal and ethical compliance (CHCLEG003)
  • Assess and promote social, emotional and physical wellbeing (CHCMHS011)
  • Implement trauma informed care (CHCMHS013)
  • Work with diverse people (CHCDIV001)
  • Work with people with mental health issues (CHCMHS001)
  • Facilitate and review case management (CHCCSM013)
  • Maintain work health and safety (HLTWHS003)
  • Analyse information for service planning and delivery (CHCDEV006)
  • Work effectively in trauma informed care (CHCMHS007)
  • Provide advocacy and representation services (CHCADV002)
  • Assess co-existing needs (CHCCCS004)
  • Recognise and respond appropriately to domestic and family violence (CHCDFV001)
  • Develop and lead community engagement strategies to enhance participation (CHCCDE026)
  • Facilitate the empowerment of people receiving support (CHCCCS038)
  • Provide person-centred services to people with disability with complex needs (CHCDIS019)
  • Develop and provide person-centred service responses (CHCDIS015)
  • Promote Aboriginal and/or Torres Strait Islander cultural safety (CHCDIV002)
Diploma of Community Services CHC52021 RPL program

<p>The Diploma of Community Services is a nationally recognised qualification. This <strong>Recognition of Prior Learning (RPL) Pathway</strong> is designed for experienced Human Services

...
Self paced

365 maximum days to complete
2025-10-16 2025-10-16

Shared Lives NSW 2024 Workbooks Purchase

These Workbooks must be paid for by credit card. [More]
$80 Limited GST free
Shared Lives NSW 2024 Workbooks Purchase

<strong>These Workbooks must be paid for by credit card.</strong>

...
Self paced

2025-10-16 2025-10-16
Venue TBA

If there isn't a class to suit you, please the waiting list.

Supervising Case Management

Quality supervision of case managers ensures quality case management and enables and supports case managers to do their best. Develop a framework, skills and strategies for strengths-based supervision for client-centred, quality and consistent case management practice. Learn how to use supervision to model skilled practice. Learn about: A model of case management supervision Structuring supervision sessions and engaging case managers in supervision Conversations to facilitate... [More]
$690 Limited GST free
Supervising Case Management

<p>Quality supervision of case managers ensures quality case management and enables and supports case managers to do their best. Develop a framework, skills and strategies for strengths-based

...
$700 Limited GST free
Supervising Case Management

<p>Quality supervision of case managers ensures quality case management and enables and supports case managers to do their best. Develop a framework, skills and strategies for strengths-based

...

If there isn't a class to suit you, please the waiting list.

Managing Conflict and Difficult Conversations

Managing conflict and having difficult conversations is an inevitable part of life. We often approach these as a ‘problem’, but when handled well, conflict and difficult conversations can be healthy, constructive and positive. For example, they can allow us to communicate our thoughts, feelings and needs in a healthy way, strengthen relationships, and be a springboard for personal and/or professional growth. However, knowing the appropriate approach is a must. This interactive... [More]
$370 Limited GST free
Managing Conflict and Difficult Conversations

<p>Managing conflict and having difficult conversations is an inevitable part of life. We often approach these as a ‘problem’, but when handled well, conflict and difficult conversations can be

...
$380 Limited GST free
Managing Conflict and Difficult Conversations

<p>Managing conflict and having difficult conversations is an inevitable part of life. We often approach these as a ‘problem’, but when handled well, conflict and difficult conversations can be

...
$380 Limited GST free
Managing Conflict and Difficult Conversations

<p>Managing conflict and having difficult conversations is an inevitable part of life. We often approach these as a ‘problem’, but when handled well, conflict and difficult conversations can be

...
$380 Limited GST free
Managing Conflict and Difficult Conversations

<p>Managing conflict and having difficult conversations is an inevitable part of life. We often approach these as a ‘problem’, but when handled well, conflict and difficult conversations can be

...

If there isn't a class to suit you, please the waiting list.

Writing in Practice

Effective communication is cornerstone to the work we do with people. We often focus on our verbal and non-verbal skills, however putting information we have gathered down on paper is a skill in itself. We need to ensure our writing is inclusive, relevant, appropriate, to the point, respectful and written in a way that people from different backgrounds can read. In this one-day course we will look at: The 7 C’s of Communication First person language The power of language Spelling,... [More]
$370 Limited GST free
Writing in Practice

<p>Effective communication is cornerstone to the work we do with people. We often focus on our verbal and non-verbal skills, however putting information we have gathered down on paper is a skill in

...
$380 Limited GST free
Writing in Practice

<p>Effective communication is cornerstone to the work we do with people. We often focus on our verbal and non-verbal skills, however putting information we have gathered down on paper is a skill in

...
$400 Limited GST free
Writing in Practice

<p>Effective communication is cornerstone to the work we do with people. We often focus on our verbal and non-verbal skills, however putting information we have gathered down on paper is a skill in

...

If there isn't a class to suit you, please the waiting list.