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Step by Step Assessment Review, Feedback and Coaching

Are you a Step by Step assessor seeking additional support with a particular assessment or just wanting to improve your assessment practice? This Step by Step Assessment Review, Feedback and Coaching includes a comprehensive review of one Step by Step assessment, written feedback and one 45 minute coaching session.  On enrolment, you will provide a de-identified assessment. Our review will be completed within 15 working days and you will receive written feedback.  The coaching... [More]
$450 Limited GST free
Step by Step Assessment Review, Feedback and Coaching

<p>Are you a Step by Step assessor seeking additional support with a particular assessment or just wanting to improve your assessment practice?</p>

<p>This <strong>Step by Step Assessment Review,

...
Self paced

2025-11-24 2025-11-24
Video Conferencing

Step by Step Continuous Improvement Coaching

Are you a Step by Step Assessor who is seeking to strengthen their assessment practice? Or require ongoing external review of complex foster care, relative and kinship or guardianship assessments?  This continuous improvement coaching includes 3 comprehensive assessment reviews, each with written feedback and a 45 minute coaching session over a 12 month period.   On enrolment, you will complete an initial consultation and develop a coaching plan.    This coaching is suitable for... [More]
$1,200 Limited GST free
Step by Step Continuous Improvement Coaching

<p>Are you a Step by Step Assessor who is seeking to strengthen their assessment practice? Or require ongoing external review of complex foster care, relative and kinship or guardianship assessments? 

...
Self paced

2025-11-24 2025-11-24
Video Conferencing

Diploma of Community Services CHC52021 RPL program

The Diploma of Community Services is a nationally recognised qualification. This Recognition of Prior Learning (RPL) Pathway is designed for experienced Human Services practitioners. [More]
Assessments are made against units of competency from the Diploma of Community Services CHC52021.
  • Recognise and respond to crisis situations (CHCCCS019)
  • Reflect on and improve own professional practice (CHCPRP003)
  • Facilitate workplace debriefing and support processes (CHCMGT005)
  • Analyse impacts of sociological factors on people in community work and services (CHCDEV005)
  • Develop and implement service programs (CHCCCS007)
  • Manage legal and ethical compliance (CHCLEG003)
  • Assess and promote social, emotional and physical wellbeing (CHCMHS011)
  • Implement trauma informed care (CHCMHS013)
  • Work with diverse people (CHCDIV001)
  • Work with people with mental health issues (CHCMHS001)
  • Facilitate and review case management (CHCCSM013)
  • Maintain work health and safety (HLTWHS003)
  • Analyse information for service planning and delivery (CHCDEV006)
  • Work effectively in trauma informed care (CHCMHS007)
  • Provide advocacy and representation services (CHCADV002)
  • Assess co-existing needs (CHCCCS004)
  • Recognise and respond appropriately to domestic and family violence (CHCDFV001)
  • Develop and lead community engagement strategies to enhance participation (CHCCDE026)
  • Facilitate the empowerment of people receiving support (CHCCCS038)
  • Provide person-centred services to people with disability with complex needs (CHCDIS019)
  • Develop and provide person-centred service responses (CHCDIS015)
  • Promote Aboriginal and/or Torres Strait Islander cultural safety (CHCDIV002)
Diploma of Community Services CHC52021 RPL program

<p>The Diploma of Community Services is a nationally recognised qualification. This <strong>Recognition of Prior Learning (RPL) Pathway</strong> is designed for experienced Human Services

...
Self paced

365 maximum days to complete
2025-11-24 2025-11-24

Shared Lives NSW 2024 Workbooks Purchase

These Workbooks must be paid for by credit card. [More]
$80 Limited GST free
Shared Lives NSW 2024 Workbooks Purchase

<strong>These Workbooks must be paid for by credit card.</strong>

...
Self paced

2025-11-24 2025-11-24
Venue TBA

If there isn't a class to suit you, please the waiting list.

Reviewing Carer Assessment Reports: Training for Managers and Panel Members

- Do you review carer assessment reports as a supervisor, team leader or manager? - Are you on a Carer Authorisation Panel? - Are you a Principal Officer (or have delegated responsibilities)? If so - this course is designed to support you to improve your knowledge, skills and confidence in reviewing carer assessment reports. On enrolment into this self-paced course - you will receive: A 50-minute training video. The video covers the foundation knowledge required to make assessment... [More]
$150 Limited GST free
Reviewing Carer Assessment Reports: Training for Managers and Panel Members

<p><strong>- Do you review carer assessment reports as a supervisor, team leader or manager?</strong></p>

<p><strong>- Are you on a Carer Authorisation Panel?</strong></p>

<p><strong>- Are you a

...
Self paced

2025-11-24 2025-11-24
Self paced assessment

Diploma of Leadership and Management BSB50420 RPL program

The Diploma of Leadership and Management is a nationally recognised qualification. This Recognition of Prior Learning (RPL) Pathway is designed for experienced leaders in the Human Services sector. [More]
Assessments are made against units of competency from the Diploma of Leadership and Management BSB50420.
  • Develop and use emotional intelligence (BSBPEF502)
  • Manage team effectiveness (BSBTWK502)
  • Facilitate continuous improvement (BSBSTR502)
  • Manage people performance (BSBLDR522)
  • Manage meetings (BSBTWK503)
  • Develop critical thinking in others (BSBCRT511)
  • Lead difficult conversations (BSBCMM412)
  • Manage personal and professional development (BSBPEF501)
  • Communicate with influence (BSBCMM511)
  • Lead and manage effective workplace relationships (BSBLDR523)
  • Manage business operational plans (BSBOPS502)
  • Facilitate workplace debriefing and support processes (CHCMGT005)
  • Ensure a safe workplace for a work area (BSBWHS521)
Diploma of Leadership and Management BSB50420 RPL program

<p>The Diploma of Leadership and Management is a nationally recognised qualification. This <strong>Recognition of Prior Learning (RPL) Pathway</strong> is designed for experienced leaders in the Human

...
Self paced
Approximately 150 hours
365 maximum days to complete
2025-11-24 2025-11-24
Self paced assessment

Accidental Counsellor: 2 Day CCWT Workshop

Workers who are not employed as counsellors often find themselves placed in an impromptu counselling role as a result of issues or requests for help that arise from contact with clients in their workplace setting. They feel they can’t refuse to help, but how do they respond? Without the clarity and assurance that comes from professional support, resources, training and experience, or even a clear mandate to ‘do counselling’, the accidental counsellor is confronted with a range of... [More]
$690 Limited GST free
Accidental Counsellor: 2 Day CCWT Workshop

<p>Workers who are not employed as counsellors often find themselves placed in an impromptu counselling role as a result of issues or requests for help that arise from contact with clients in their

...

If there isn't a class to suit you, please the waiting list.

Gambling Harm Minimisation

Are you working with clients who are experiencing negative impacts from gambling? This course, presented in conjunction with the Office of Responsible Gambling is a 3.5 hour workshop on Gambling Harm Minimisation, which will provide you with strategies for working with these clients. The workshop is targeted at social workers, counsellors and other community sector workers. This course is accredited by the Association of Community Workers Australia as 3.5 CPD hours. Learning... [More]
$125 Limited GST free
Gambling Harm Minimisation

<p>Are you working with clients who are experiencing negative impacts from gambling?</p><p>This course, presented in conjunction with the Office of Responsible Gambling is a 3.5 hour workshop on

...
$125 Limited GST free
Gambling Harm Minimisation

<p>Are you working with clients who are experiencing negative impacts from gambling?</p><p>This course, presented in conjunction with the Office of Responsible Gambling is a 3.5 hour workshop on

...
$125 Limited GST free
Gambling Harm Minimisation

<p>Are you working with clients who are experiencing negative impacts from gambling?</p><p>This course, presented in conjunction with the Office of Responsible Gambling is a 3.5 hour workshop on

...
$125 Limited GST free
Gambling Harm Minimisation

<p>Are you working with clients who are experiencing negative impacts from gambling?</p><p>This course, presented in conjunction with the Office of Responsible Gambling is a 3.5 hour workshop on

...
$125 Limited GST free
Gambling Harm Minimisation

<p>Are you working with clients who are experiencing negative impacts from gambling?</p><p>This course, presented in conjunction with the Office of Responsible Gambling is a 3.5 hour workshop on

...
$125 Limited GST free
Gambling Harm Minimisation

<p>Are you working with clients who are experiencing negative impacts from gambling?</p><p>This course, presented in conjunction with the Office of Responsible Gambling is a 3.5 hour workshop on

...
$125 Limited GST free
Gambling Harm Minimisation

<p>Are you working with clients who are experiencing negative impacts from gambling?</p><p>This course, presented in conjunction with the Office of Responsible Gambling is a 3.5 hour workshop on

...

If there isn't a class to suit you, please the waiting list.

Trauma, Identity and Hope: A Narrative Therapy Approach

Experiences of abuse and trauma frequently attack a person’s sense of identity. Under these circumstances it is common for people to come to a range of negative conclusions about themselves, their lives, and relationships – with consequent implications for how they live their lives. Narrative therapists are interested in the stories that shape our lives. When it comes to experiences of trauma or abuse, narrative therapists are likely to be interested in what a person’s responses to... [More]
$390 Limited GST free
Trauma, Identity and Hope: A Narrative Therapy Approach

<p>Experiences of abuse and trauma frequently attack a person’s sense of identity. Under these circumstances it is common for people to come to a range of negative conclusions about themselves, their

...

If there isn't a class to suit you, please the waiting list.

Team Leadership

Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork, bring together the range of capabilities in the team, and promote collaborative problem solving. This workshop provides a framework for you to identify current strengths and to plan for areas of teamwork that need development. We will trial a range of resources and tools that you can then... [More]
$690 Limited GST free
Team Leadership

<p>Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork,

...
$700 Limited GST free
Team Leadership

<p>Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork,

...
$700 Limited GST free
Team Leadership

<p>Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork,

...
$700 Limited GST free
Team Leadership

<p>Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork,

...

If there isn't a class to suit you, please the waiting list.

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