Results for

Thanks for adding:

Proceed to Checkout

Continue browsing

X

Managing Aggressive and Violent Behaviour: 1 day

This workshop will enable you to understand the factors that may lead to the aggressive and violent behaviour of clients. It will outline appropriate violence prevention, defusion and post trauma support techniques and enable you to formulate and implement effective strategies for change to make your workplace safer for you and your clients. The workshop will cover: self-awareness and management skills, knowledge of causes (triggers) and types of violence, intervention skills,... [More]
$380 Limited GST free
Managing Aggressive and Violent Behaviour: 1 day

<p>This workshop will enable you to understand the factors that may lead to the aggressive and violent behaviour of clients. It will outline appropriate violence prevention, defusion and post trauma

...
$380 Limited GST free
Managing Aggressive and Violent Behaviour: 1 day

<p>This workshop will enable you to understand the factors that may lead to the aggressive and violent behaviour of clients. It will outline appropriate violence prevention, defusion and post trauma

...

If there isn't a class to suit you, please the waiting list.

Unpacking the Complexity of Hoarding and Squalor

Hoarding and Squalor is on the increase. It is estimated that there may be as many as 600,000 Australians living in clutter or severe domestic Squalor. This equates to 2.6% of the population. For the most part, workers stumble across these situations when assisting consumers with other issues, and struggle to understand how to work with and support consumers in this area. This training will equip workers to understand Hoarding Disorder (HD) and Severe Domestic Squalor (SDS) by... [More]
$700 Limited GST free
Unpacking the Complexity of Hoarding and Squalor

<p>Hoarding and Squalor is on the increase. It is estimated that there may be as many as 600,000 Australians living in clutter or severe domestic Squalor. This equates to 2.6% of the population. For

...
$720 Limited GST free
Unpacking the Complexity of Hoarding and Squalor

<p>Hoarding and Squalor is on the increase. It is estimated that there may be as many as 600,000 Australians living in clutter or severe domestic Squalor. This equates to 2.6% of the population. For

...
$700 Limited GST free
Unpacking the Complexity of Hoarding and Squalor

<p>Hoarding and Squalor is on the increase. It is estimated that there may be as many as 600,000 Australians living in clutter or severe domestic Squalor. This equates to 2.6% of the population. For

...

If there isn't a class to suit you, please the waiting list.

Effective Casework and Case Management

Case management is the primary way for providing support to individuals and families across the community services sector. Even workers who do not technically have a case management role benefit from a case management approach to their work and from using case management skills and strategies. Learn the fundamentals of contemporary, strengths-based case management, develop skills including engaging, assessing, planning, facilitating appropriate referrals and working in partnership... [More]
$700 Limited GST free
Effective Casework and Case Management

<p>Case management is the primary way for providing support to individuals and families across the community services sector. Even workers who do not technically have a case management role benefit

...
$720 Limited GST free
Effective Casework and Case Management

<p>Case management is the primary way for providing support to individuals and families across the community services sector. Even workers who do not technically have a case management role benefit

...
$700 Limited GST free
Effective Casework and Case Management

<p>Case management is the primary way for providing support to individuals and families across the community services sector. Even workers who do not technically have a case management role benefit

...

If there isn't a class to suit you, please the waiting list.

Equipping You as Leader Skill Set

Invest in your Professional Development to work effectively as a leader in the Human Services sector. Develop advanced personal effectiveness skills, including self-awareness and emotional intelligence, to strategically manage and drive the personal, professional, and performance development of yourself and your team. Tap into the expertise delivered in this workshop designed to build new skills or consolidate existing skills. Select one or more skill sets to meet your learning needs and gain credit towards a Diploma of Leadership and Management qualification. [More]
Assessments are made against units of competency from the Diploma of Leadership and Management BSB50420.
  • Develop and use emotional intelligence (BSBPEF502)
  • Manage personal and professional development (BSBPEF501)
Equipping You as Leader Skill Set

<p><strong>Are you ready to elevate your capacity to serve, lead, and connect?</strong> In the demanding, relational world of Human Services, <strong>Emotional Intelligence (EQ)</strong> is the

...

If there isn't a class to suit you, please the waiting list.

New Managers and Coordinators

As a new manager or coordinator you are now responsible for ensuring that organisational goals and outcomes are achieved. This two day workshop provides you with a range of skills and tools to draw on in your role. The course starts with the theory and practice of supervision, which is an important tool for new managers and coordinators. This leads on to specific communication skills such as providing feedback and exploring conflict management at a team level. Planning and... [More]
$700 Limited GST free
New Managers and Coordinators

<p>As a new manager or coordinator you are now responsible for ensuring that organisational goals and outcomes are achieved. This two day workshop provides you with a range of skills and tools to draw

...
$700 Limited GST free
New Managers and Coordinators

<p>As a new manager or coordinator you are now responsible for ensuring that organisational goals and outcomes are achieved. This two day workshop provides you with a range of skills and tools to draw

...

If there isn't a class to suit you, please the waiting list.

Writing in Practice

Effective communication is cornerstone to the work we do with people. We often focus on our verbal and non-verbal skills, however putting information we have gathered down on paper is a skill in itself. We need to ensure our writing is inclusive, relevant, appropriate, to the point, respectful and written in a way that people from different backgrounds can read. In this one-day course we will look at: The 7 C’s of Communication First person language The power of language Spelling,... [More]
$380 Limited GST free
Writing in Practice

<p>Effective communication is cornerstone to the work we do with people. We often focus on our verbal and non-verbal skills, however putting information we have gathered down on paper is a skill in

...
$400 Limited GST free
Writing in Practice

<p>Effective communication is cornerstone to the work we do with people. We often focus on our verbal and non-verbal skills, however putting information we have gathered down on paper is a skill in

...
$380 Limited GST free
Writing in Practice

<p>Effective communication is cornerstone to the work we do with people. We often focus on our verbal and non-verbal skills, however putting information we have gathered down on paper is a skill in

...

If there isn't a class to suit you, please the waiting list.

Facilitating Group Supervision

Do you provide group supervision? Have you been asked to facilitate reflective practice groups or case reviews for your team? Group supervision has the potential to develop a cohesive, team approach to service delivery. It can provide strong collegial support and foster the development of collective knowledge about specific practice challenges. Group supervision also has particular potential to generate fresh ideas about complex situations and to extend people’s perspectives.... [More]
$380 Limited GST free
Facilitating Group Supervision

<p>Do you provide group supervision? Have you been asked to facilitate reflective practice groups or case reviews for your team? </p><p>Group supervision has the potential to develop a cohesive, team

...
$380 Limited GST free
Facilitating Group Supervision

<p>Do you provide group supervision? Have you been asked to facilitate reflective practice groups or case reviews for your team? </p><p>Group supervision has the potential to develop a cohesive, team

...
$380 Limited GST free
Facilitating Group Supervision

<p>Do you provide group supervision? Have you been asked to facilitate reflective practice groups or case reviews for your team? </p><p>Group supervision has the potential to develop a cohesive, team

...

If there isn't a class to suit you, please the waiting list.

Child Protection - Identify and Report Children and Young People at Risk

Keeping children and young people safe is an important responsibility for all community sector organisations. This two day workshop will provide you with the opportunity to update your legislative knowledge and to explore some of the complex issues surrounding the recognition of, and response to abuse, neglect and risk of harm. Relevant case studies are used throughout this workshop to assist you to understand your reporting responsibilities and the notification process. This... [More]
$700 Limited GST free
Child Protection - Identify and Report Children and Young People at Risk

<p>Keeping children and young people safe is an important responsibility for all community sector organisations. This two day workshop will provide you with the opportunity to update your legislative

...
$700 Limited GST free
Child Protection - Identify and Report Children and Young People at Risk

<p>Keeping children and young people safe is an important responsibility for all community sector organisations. This two day workshop will provide you with the opportunity to update your legislative

...
$700 Limited GST free
Child Protection - Identify and Report Children and Young People at Risk

<p>Keeping children and young people safe is an important responsibility for all community sector organisations. This two day workshop will provide you with the opportunity to update your legislative

...

If there isn't a class to suit you, please the waiting list.

Applying a Trauma Informed Approach when Supporting Adults who have Experienced Domestic Violence

Providing services to survivors of domestic violence often involves advocating for legal, financial and physical safety. A trauma informed approach requires that workers also attend to advocating for and supporting emotional and psychological safety. In addition, this requires that individual workers and organisations strive for building the resources and capabilities of domestic violence survivors so that they may navigate their own safety and the systems that will support them to... [More]
$380 Limited GST free
Applying a Trauma Informed Approach when Supporting Adults who have Experienced Domestic Violence

<p>Providing services to survivors of domestic violence often involves advocating for legal, financial and physical safety. A trauma informed approach requires that workers also attend to advocating

...
$380 Limited GST free
Applying a Trauma Informed Approach when Supporting Adults who have Experienced Domestic Violence

<p>Providing services to survivors of domestic violence often involves advocating for legal, financial and physical safety. A trauma informed approach requires that workers also attend to advocating

...

If there isn't a class to suit you, please the waiting list.

Everybody Hurts Sometimes – Anger Management Tools and Strategies

Real world communication skills and strategies to engage and develop supportive relationships with people with “Big Emotions”, Emotional Dysregulation, having “Melt Downs”, frequent anger, aggression, violence and high-risk behaviours that may lead to harm of self or others. Develop the skills to recognise, understand and respond to those “Big Emotions” when people are upset & emotionally dysregulated (including you!). Everybody Hurts Sometimes! This one-day workshop looks at... [More]
$380 Limited GST free
Everybody Hurts Sometimes – Anger Management Tools and Strategies

<p>Real world communication skills and strategies to engage and develop supportive relationships with people with “Big Emotions”, Emotional Dysregulation, having “Melt Downs”, frequent anger,

...
$380 Limited GST free
Everybody Hurts Sometimes – Anger Management Tools and Strategies

<p>Real world communication skills and strategies to engage and develop supportive relationships with people with “Big Emotions”, Emotional Dysregulation, having “Melt Downs”, frequent anger,

...
$380 Limited GST free
Everybody Hurts Sometimes – Anger Management Tools and Strategies

<p>Real world communication skills and strategies to engage and develop supportive relationships with people with “Big Emotions”, Emotional Dysregulation, having “Melt Downs”, frequent anger,

...

If there isn't a class to suit you, please the waiting list.

Show more courses