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Managing a Legal and Ethical Workplace

Please note: This course is only available via credit card payment at the time of registration. Legal and ethical issues that arise in workplaces need to be responded to in accordance with legislative and regulatory guidelines, but also need to be managed appropriately with the staff and clients involved. It is essential that managers have a clear understanding of the requirements of legislation, regulatory frameworks, ethical principles and accreditation requirements, and that... [More]
Assessments are made against units of competency from the Diploma of Community Services CHC52015.
  • Manage legal and ethical compliance (CHCLEG003)

This course has no current classes. Please the waiting list.

Successful Quality Assurance Processes (Distance Delivery)

Please note: This course is only available via credit card payment at the time of registration. Students will receive a self paced learning guide and assessment booklet and can access support through the CCWT team. Quality assurance processes can have a bad name for being “just about compliance”, being expensive and time consuming, and for being a way of “catching you doing something bad”. However a quality assurance program can also mean higher quality service provision, efficient... [More]
Assessments are made against units of competency from the Diploma of Leadership and Management BSB51918.
  • Plan, implement and review a quality assurance program (BSBMGT521)

Organisational Communication

Please note: This course is only available via credit card payment at the time of registration. While communication is the foundation of being a successful manager it is also one of the most pervasive challenges in the workplace. A manager must wear many communication hats when interacting with a variety of stakeholders all with different needs and agendas, whether they be clients, staff, colleagues, management or other organisations. An effective manager also needs to maintain... [More]
Assessments are made against units of competency from the Diploma of Community Services CHC52015.
  • Develop workplace communication strategies (CHCCOM003)

This course has no current classes. Please the waiting list.

Recruit, Select and Induct Staff (Distance Delivery)

Please note: This course is only available via credit card payment at the time of registration. Students will receive a self paced learning guide and assessment booklet and can access support through the CCWT team. Successful recruitment and induction of staff is essential for the organisation’s short term needs and long term development. We need to find people who are the most suitable for the job as the results of ineffective recruitment can be additional financial expense,... [More]
Assessments are made against units of competency from the Diploma of Leadership and Management BSB51918.
  • Support the recruitment, selection and induction of staff (BSBHRM405)

Reflect on Your Practice

Please note: This course is only available via credit card payment at the time of registration. Ever taken the time out to reflect on your own work? Ever wondered if you aim too high or aim too low with your own expectations of yourself? What can you do to improve your work practices? Are you ready to meet the future needs of our sector? So many questions but only you have the answers! Participants will cover the following topics: Working within relevant legislation, policies and... [More]
Assessments are made against units of competency from the Certificate IV in Community Services CHC42015.
  • Reflect on and improve own professional practice (CHCPRP003)

This course has no current classes. Please the waiting list.

Utilising Learning Strategies to Improve Outcomes

Please note: This course is only available via credit card payment at the time of registration. In our ever changing community sector, there is always something new that staff should be learning in order to keep up to date with their practices and provide the best services to their clients. Managers have to balance this need for new skills and knowledge with the reality of limited resources and time. This course will examine the range of strategies to promote a learning culture... [More]
Assessments are made against units of competency from the Diploma of Leadership and Management BSB51915.
  • Develop a workplace learning environment (BSBLED501)

This course has no current classes. Please the waiting list.

You as Manager (Distance Delivery)

Please note: This course is only available via credit card payment at the time of registration. Students will receive a self paced learning guide and assessment booklet and can access support through the CCWT team. This module focuses on the need for managers to be organised, focused and skilled, in order to effectively manage the work of others. As such it is an important unit for most managers, particularly as they serve as role models and have a significant influence on the work... [More]
Assessments are made against units of competency from the Diploma of Leadership and Management BSB51918.
  • Manage personal work priorities and professional development (BSBWOR501)

Groupwork Fundamentals

Please note: This course is only available via credit card payment at the time of registration. Groupwork provides an opportunity for participants to gain both emotional support from others in the group and to more confidently deal with the emotional and psychological challenges that life presents to us all. This workshop is intended to assist you to be able to establish an atmosphere where participants feel safe to share with others, to explore their challenges together and to... [More]
Assessments are made against units of competency from the Certificate IV in Community Services CHC42015.
  • Plan and conduct group activities (CHCGRP002)

This course has no current classes. Please the waiting list.