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Aged Care

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Recognising and Responding to the Abuse of Older People

It is estimated that approximately 5% of older people will experience elder abuse. Elder abuse is not confined to any particular demographic and can be found in all communities. It can span a range of abusive behaviours and is often hidden and not reported. This interactive workshop will increase your skills and knowledge to confidently recognise and respond to the abuse of older people within the context of NSW government policy. This workshop will provide participants with the... [More]

This course has no current classes. Please the waiting list.

Loss and Grief that Comes with the Transition into Aged Care and Dementia

A recent report by Alzheimer’s Australia called: ‘The most difficult decision: dementia and the move into residential aged care’ (2012) points out that the transition from living independently in the community into Residential Aged Care is for many people one of the most challenging changes and adjustments in their life. This move is not socially recognised as a significant milestone that needs rituals and a deep appreciation of the loss and grief journey. When we generally think... [More]

This course has no current classes. Please the waiting list.

Developing the Best Business Model for Your Service in the New Environment

In a market, consumer-driven environment organisations are seeking to secure their income. Some rely on income from people who use their service; others are seeking new ways to bring in funds to operate their service. This is where a business model is essential. It defines the consumers/clients to be reached, the services to be provided to them, including the unique value of those services, the cost of providing services, and the organisation’s sources of income or revenue. A... [More]

This course has no current classes. Please the waiting list.

Case Management for Clients with Complex Needs

Clients with Complex Support Needs Clients with Complex Support Needs can have difficulties that span a number of areas, including some or all of the following: disability, trauma, health, education, behaviour as well as social issues within their lives – a product of their life situation and the potential failure of the structures that support them. Working with clients with Complex Support Needs involves a planned, strengths-based approach, building a working relationship that... [More]

This course has no current classes. Please the waiting list.

Dementia and Communication – Going into their Space

Find out about some of the changes in communication that occur as a result of dementia and how you can manage these changes. Losing the ability to communicate can be one of the most frustrating and difficult problems for people with dementia, their families and carers (Alzheimer’s Australia, May 2012). As the illness progresses, a person with dementia experiences a gradual lessening of their ability to communicate. They find it more and more difficult to express themselves clearly... [More]

This course has no current classes. Please the waiting list.