Communicating with Confidence Series

This Series has been designed to help those who would like to improve their key communication skills in four short 1.5-hour online training sessions. Each comes with pre-work, a workbook to use as we travel through the session and post-work in the form of reflective questions for participants to answer and share with their teams if they choose.

The four online training sessions included in this dynamic series are:

• Does anybody ever listen to me – or to each other?
• Why can’t we just get along? Getting people to understand personalities and work better with each other
• Why don’t people understand me? Say what you mean and mean what you say
• Dealing with difficult people in the best way – once and for all