Communicating Assertively in the Workplace

Do you regularly:

• Feel you are 'too nice?'
• Say ‘yes’ when you really want to say ‘no’?
• Want to ask for something but don’t know how?
• Wish you had spoken your mind?
• Find yourself getting stuck in a role you are not comfortable with?

Or, do you often:

• Get people’s backs up?
• Find yourself shouting at others?
• Feel guilty about how you’ve treated people?
• ‘Lose it’ when there is a disagreement?
• Find yourself acting in ways that you don’t like?

Who should attend?

Anyone who wants to express themselves more clearly and deal with difficult situations more effectively