Resilience Building in the Context of Adversity

This course has no current classes. Please the waiting list.

This course explores the concept of “common shock” and the emotional, psychological and physiological impact of repeatedly “witnessing” violence and violation (from direct observation to hearing traumatic stories) on helping professionals and their supervisors. We may be aware/unaware of the effects on self and others and empowered/disempowered to act on that impact. For managers and supervisors, our awareness and ability to recognise and manage these impacts on ourselves and our staff influences the nature of our professional relationships and supervision with staff; for staff these impacts influence how we work with our clients and families.

This practical and hopeful workshop explores the four witnessing positions, what the different impacts of the four positions look like in self and others, and how to move yourself and/or your staff to a position of resilience building and self-care. It also explores some key ideas and strategies to help professionals build resilience in ourselves, in our relationships with the staff we supervise and in our work with the vulnerable families. These include:

  • Awareness of yourself and emotional intelligence
  • Intentional compassionate witnessing
  • Listening for exceptions or unique outcomes
  • Shifting the “scope” of our hopes and promoting reasonable hope
  • Developing authentic trust and
  • Action by proxy

By the end of the workshop participants will be able to:

• Describe common shock resulting from witnessing violence and violation
• Describe the four “witnessing positions” and the impact of each position on self and others
• Explore ideas to foster authentic trusting and supportive relationships with clients and, for managers, their supervisees
• Develop methods for building resilience and self-care

Who should attend?

Supervisors of direct service providers, youth workers, counsellors, case workers and case managers