Customer Service for the NDIS

This course has no current classes. Please the waiting list.

Has your workforce made the paradigm shift of NDIS? Part of this is the need for client-focused 'customer service'. Everyone in your team should be an advertisement for your services, with a combination of skills in sales, marketing, and cultivating customer satisfaction and loyalty. This workshop is for people working at disability agencies but is also relevant to any organisation that works with a reasonable number of clients accessing the NDIS. The trainer for this workshop is an expert in the human services sector, marketing, and customer relations.