Recognising and Responding to the Abuse of Older People

This course has no current classes. Please the waiting list.

It is estimated that approximately 5% of older people will experience elder abuse. Elder abuse is not confined to any particular demographic and can be found in all communities. It can span a range of abusive behaviours and is often hidden and not reported.

This interactive workshop will increase your skills and knowledge to confidently recognise and respond to the abuse of older people within the context of NSW government policy.

This workshop will provide participants with the opportunity to:

  • Define what ‘abuse’ means in relation to older people
  • Discuss the extent of abuse in and across the community
  • Describe a range of signs of the five types of abuse of older people
  • Outline risk factors that may lead to a person perpetrating abuse of an older person
  • Outline key intervention principles in responding to reports of abuse of older people
  • Describe the five step response to abuse
  • Understand the impact of capacity and consent in determining responses to abuse
  • Outline the options when a substitute decision maker is needed
  • Describe the roles and responsibilities of front line workers who identify or suspect abuse
  • Describe the role of senior staff in responding to allegations of abuse
  • Outline the purpose of the NSW Interagency Policy and the Elder Abuse Helpline and Resource Unit
  • Identify what other agencies are available to provide advice and assistance

Who should attend?

Frontline workers, line supervisors, managers and senior staff working with older people