Difficult Conversations

$250 Limited GST free
Difficult Conversations

In this 1 day program we examine the origins and causes of conflict, natural responses to conflict and methods of preventing, managing, mitigating and addressing conflict. The learner will examine

...
$250 Limited GST free
Difficult Conversations

In this 1 day program we examine the origins and causes of conflict, natural responses to conflict and methods of preventing, managing, mitigating and addressing conflict. The learner will examine

...

If there isn't a class to suit you, please the waiting list.

In this 1 day program we examine the origins and causes of conflict, natural responses to conflict and methods of preventing, managing, mitigating and addressing conflict. The learner will examine their own conflict styles and responses to conflict and explore how these have impacted their teams and workplaces. We will provide tools and processes that assist in the development of skilled and confident conflict managers. This program is suitable for those managing conflict in the workplace as well as client complaints. These insights are applied to managing difficult discussions with clients, colleagues and staff.