Case Management Masterclass

This course has no current classes. Please the waiting list.

Case management is always evolving. Build your case management capacity to continue to provide a responsive service, and to respond flexibly to complex situations.

You can bring along issues you would like to discuss during the workshop (while at the same time protecting the privacy of people with whom you work).

In this workshop you will learn:

  • Contemporary case management approaches including person centred and strength based, and how to use them at each stage of a person’s/family’s journey in case management
  • How to apply best practice elements in your work
  • Successful responses to complexity
  • Broader team, organisational and community approaches to support and supplement case management relationships
  • Reflective problem solving techniques to use when feeling ‘stuck’ or needing new options in your case management practice

Who should attend?

Experienced case workers and case managers