Accidental Counsellor Essentials

On a day to day basis we regularly find ourselves providing support to people experiencing difficulties and distress. We want to help, but how should we respond? Without the assurance that comes from being a qualified counsellor, the Accidental Counsellor can be confronted with a range of dilemmas and uncertainty.

This 3.5 hour workshop aims to provide participants with a practical framework and skill set that enables them to respond to these situations with confidence and clarity.

Learning Objectives

During this training you will have the opportunity to:

·      Define the role of the Accidental Counsellor

·      Examine the qualities of effective helping

·      Explore key frameworks that form the basis of Accidental Counselling

·      Examine and apply key communication skills

·      Explore the 5 Stage Helping Process

·      Discover how to successfully refer to other services if required

·      Identify a range of self-care strategies

Who Should Attend?: Community Members, Volunteers, Business Operators, Professionals and Service Providers