BSB50420 Diploma of Leadership and Management

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Due to unprecedented demand, applications for the Diploma of Leadership and Management Scholarships have now closed.

While the scholarships are now longer available, you can still enrol into this important qualification by following this link

 for more information, please contact

This Diploma course is for people who:

  • work in a community or health sector organisation that has an annual turnover of less than $5 million
  • can commit to commencing their first module prior to 14th December 2022 (about 2 hours work)
  • are comfortable with mostly online delivery (see course delivery section below for details).

The course is subsidised by the Social Sector Transformation Fund and will be available to you at no charge.

If you would like to apply for a place in this program please click on the Apply Now button and respond to the questions. You will then be contacted by a CCWT team member to discuss your application and check on your eligibility for this course.

Submitting an application is not a guarantee that you will be accepted into the program. Funding is limited.

Course Delivery

The course will be delivered in a blended mode, with all content available online - you will work through the online modules in accordance with a schedule that will be provided to you. Each module will also have an optional one-day, face-to-face workshop that will be delivered online. At the conclusion of each module, you must complete assessment tasks. You will be supported by the CCWT team, and will be able to ask questions of your trainers and assessors when you need further assistance.

About the Qualification

This nationally recognised qualification is for those who are, or aim to be, managers/supervisors/team leaders in community sector organisations. It will equip you with the skills needed to build and maintain a team of people who can meet your organisation's objectives, create a culture of trust and support, and deal with the unexpected crises and stresses that are part of working in the community sector.
This includes topics such as:

  • emotional intelligence
  • writing operational plans and keeping your team on track to achieve your goals
  • having difficult conversations with your team
  • communicating with stakeholders in a persuasive way
  • building an effective team and managing performance
  • using critical thinking and continuous improvement strategies to improve client service

How many units do I need to complete?

There are twelve (12) units of competency needed to complete your Diploma of Leadership and Management. CCWT has clustered the six (6) core units and three (3) of the elective units into five clusters. You can then choose three (3) additional elective units that suit your context and interests.

Additional information