You know the type! The difficult boss, or the colleague, who never stops talking, or asking questions. Or tries to get you to do their job. And then there’s Bill, The Bulldozer, who never listens and whirrs his way into a room, creates havoc and whirrs out.

Perhaps you are dealing with Sally Sniper, who is great to you, but has a variety of not-so-nice things to say when you aren’t around. Don’t forget Vanessa Victim. She feels like the world is against her and never stops complaining.

Join us for this practical and informative online session that will teach you how to deal the challenging people who cross your path.

This session comes with pre-work, a workbook to use throughout the session, and post-work in the form of reflective questions for participants to answer and share with your teams if you choose.