Effective teamwork is a crucial factor in agencies actually achieving their strategic goals and ensuring the quality of service delivery. Managers and leaders can develop the quality of teamwork, bring together the range of capabilities in the team, and promote collaborative problem solving. This workshop provides a framework for you to identify current strengths and to plan for areas of teamwork that need development. We will trial a range of resources and tools that you can then use with your team.

This workshop program is based on Australian and international management studies into the leadership skills we require to establish effective teamwork. We will focus on your development of a range of facilitative skills and authoritative leadership skills.

Topics include:

• Great teams have…
• Developing team cohesion and team reasoning
• Which leadership skills make a difference to team performance?
• Skills for facilitating problem solving as a team
• Learning together: drawing on the strengths of ‘rookies’ and 'veterans'
• Team performance plans
• Authoritative and facilitative leadership skills at different stages of team development
• Effective team meetings
• Liaising and collaborating with other teams and agencies
• Reviewing communication challenges
• 'Managing up'
• Developing a conflict resilient team
• Conflict resolution strategies
• Drawing on the authority of our role, our professional authority and personal authority

You will use various tools and develop strategies to cover the required areas, to:

• Establish a team performance plan
• Develop and facilitate team cohesion
• Facilitate team work
• Liaise with stakeholders
• Facilitate team problem solving
• Develop the effectiveness of team communication
• Develop strategies around conflicts
• Develop communication with other teams and management.

Who should attend?

Managers, coordinators, team leaders, project workers, experienced practitioners

Please note: If you wish to undertake assessment for this course, enrol in the Assessment Only version of this course as well as this workshop.