The lead agency worker has an important role in coordinating the efforts of various agencies for integrated support for individuals and families.

You will learn:

• The key role and responsibilities of a lead agency
• How to establish and maintain an integrated/wraparound team
• Skills for building constructive relationships and clear communication among members from different agencies
• What tools to use to track the work of other agencies

Who should attend?

Case managers with at least two years experience in case management