Career Pathways
Build Your Future in Community Services
CCWT is dedicated to engaging and supporting our students in achieving their goals. We recognise that our workforce has diverse experience levels, even if formal qualifications are not always present.
For those looking to develop core skills in the Community and Human Services Sector, we offer foundational courses to help you acquire the necessary skills. Our team can collaborate with you to create a personalised learning plan tailored to your professional aspirations.
Contact our team to get started on your journey. If it’s a nationally recognised qualification that you are after we offer:
Diploma of Community Services (CHC52025)
At the Diploma level, RPL applicants will have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management. They support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.
Mode of delivery
- Fully online, self-directed pathway.
- Optional online drop-in sessions
- Recognition of Prior Learning (RPL) via application
Diploma of Child, Youth, and Family Intervention (CHC50325)
Workers who undertake this qualification generally work as caseworkers and in other roles in organisations who provide out of home care and family support. They work under limited supervision or within a team and are responsible for planning and prioritising their own work to achieve targets. They may supervise other workers and carry out activities related to improvement of personal living and emotional circumstances of a child or young person at risk. They may exercise legal authorities and delegated decision making on relevant statutory matters.
Mode of delivery
- Fully online, self-directed pathway.
- Optional online drop-in sessions
- Recognition of Prior Learning (RPL) via application
Diploma of Leadership and Management (BSB50420)
This course is designed for those who work or aim to work, as managers, coordinators, team leaders in community services organisations, however it is transferrable across other sectors. You will learn about leadership, emotional intelligence, policies, people management, projects and plans.
Mode of delivery
- Fully online, self-directed pathway.
- Optional online drop-in sessions
- Recognition of Prior Learning (RPL) via application
Flexible Learning That Fits Your Life
Our delivery modes include:
Case Study: Building Casework Knowledge for a New Practitioner
Jordan has just started their career in the human services sector, working as a caseworker in a non-government organisation. Jordan is eager to build theoretical knowledge and practical skills to better serve their clients and advance in their career.
Jordan aims to enhance their understanding of casework and is looking for foundational courses that offer both theoretical knowledge and practical application.
Jordan explores the diverse range of courses offered by CCWT and decides to enrol in the following foundational course:
Complex Case Management
This 2-day workshop is available online or face to face and gives Jordan the opportunity to extend the skills, knowledge, attitudes and strategies needed to provide high quality case management support.
Next, Jordan considers nationally recognised training to further develop sector specific skills and knowledge.
Identify and report children and young people at risk (CHCPRT025)
This 2-day workshop is available online or face to face and gives Jordan the opportunity to extend the skills, knowledge, attitudes and strategies needed to provide high quality case management support.
Next, Jordan considers nationally recognised training to further develop sector specific skills and knowledge.
Diploma of Child, Youth, and Family Intervention (CHC50325)
This qualification is ideal for Jordan as it focuses on casework and family support, providing them with the skills to plan and prioritise their work, supervise other workers, and make decisions on statutory matters.
Jordan appreciates the flexibility offered by CCWT’s mixed modes of delivery. Jordan watches some free webinars to help him understand coercive control (https://www.acwa.asn.au/coercive-control/) and how his clients may be experiencing this. The free resources were helpful to start conversations and allow Jordan to reflect on their practice with families. Jordan shared this with his colleagues.
By completing this course, Jordan gained a comprehensive understanding of casework in the human services sector and enhanced their practical skills. The knowledge and experience gained from CCWT’s courses empowered Jordan to make a positive impact in their work with families and his community.
Case Study: Transitioning to a Management Role
Maria is an experienced caseworker with over 10 years of experience in the human services sector. She has worked extensively with vulnerable children, young people and their families, providing support and intervention services. Maria is passionate about her work and has developed strong case management skills over the years. She now aspires to move into a management role to lead and mentor other caseworkers, and to have a greater impact on her organisation.
Maria’s desire is to enhance her leadership and management skills to prepare for a managerial position. She is looking for courses that offer both theoretical knowledge and practical application in leadership, management, and supervision.
Maria explores the diverse range of courses offered by CCWT and decides to enrol in:
New Managers and Coordinators
As a new manager or coordinator, you are now responsible for ensuring that organisational goals and outcomes are achieved. This two-day workshop provides you with a range of skills and tools to draw on in your role.
The course starts with the theory and practice of supervision, which is an important tool for new managers and coordinators. This leads on to specific communication skills such as providing feedback and exploring conflict management at a team level. Planning and prioritising team and personal goals, using problem solving models, and the role of reflective practice in growing you as a manager are also part of this interactive workshop.
Maria felt that this was great core learning while she waited for her enrolment into either of these training programmes:
Diploma of Leadership and Management (BSB50420)
- This nationally recognised course is designed for those who work or aim to work as managers, coordinators, and team leaders in community services organisations. Maria will learn about leadership, emotional intelligence, people management, and project coordination.
Community Leadership Program
- This course will challenge, nurture and foster Maria as she transitions to a leadership role in the community and human services sectors.
- This 5 months transformative journey features 7 facilitator-led online workshops offering exciting new insights into leadership principles and practices.
- It also includes; Individual coaching, Leadership panel and a Workplace project
Maria appreciates the flexibility offered by CCWT’s delivery modes, which include:
- Recognition of Prior Learning (RPL)
- Face-to-face
- Online
- Mixed modes of learning
By completing either of these courses, Maria gains a comprehensive understanding of leadership and management in the human services sector. She enhances her practical skills and prepares for a managerial role. The knowledge and experience gained from CCWT’s courses empower Maria to lead and mentor other caseworkers effectively, and to make a positive impact on her organisation and the community.